Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Maya from New York

Great location and service

Posted Apr 16, 2014
Pros: location and the view
Cons: n/a
Location: you need to have a car to do things around. But hotel has an indoor pool, restaurant, nice promenade area.
It was really good. Here is what impress me the most: the hairdryer in the room doesn't work I called and asked to bring another one. Waited for 10 mins, called again. The front desk agent said that she sent a housekeeping right away and then delivered it HERSELF. It was very nice. I really appreciate her effort.
Comment from
Jan 17, 2014
Hello Maya, Please allow me this opportunity to say thank you for your loyalty and for taking the time out of your schedule to share your recent experience at The Westin Tampa Bay. We all appreciate your kind words and high rating! Of course it pleases the entire Staff to read your comments and it is even more pleasing to know that we were able to provide you with the level of service which you have come to expect from Westin Hotels and Resorts. We look forward to providing you with personal and instinctive service again soon. Be well, Ron General Manager
5 out of 5
Recommended
for Everyone
by Beach Trip from Winter Haven, FL

Great location

Posted Apr 14, 2014
Pros: the beds were so comfortable, and they let us stay until 3 pm the next day!
Location: close enough to the beach but not in the craziness of it all
it was perfect for a short stay, and a trip to the beach
4 out of 5
Recommended
for Everyone
by Kris from Chicago, IL

Very comfortable hotel.

Posted Apr 6, 2014
Pros: Classy lobby and finishings. Attentive and friendly valet staff. Awesome bathroom.
Cons: Update the room service menu. At least one item was no longer offered. Also, the "beach area" was a paltry 20-30 meters wide.
Location: Perfect location. Within 30-45 minutes of Tropicana Field and Clearwater beaches. Within 15-20 minutes of Busch Gardens, Bucaneers and great dining.
From the moment my son and I arrived the staff was very friendly. Room quality was really solid with an excellent view of the causeway, old Tampa Bay and the city skyline. We ventured out to Clearwater beach and were greeted by...TRAFFIC. No problema. We ate well, enjoyed college hoops, did a few touristy things and looked forward to returning to our very comfortable hotel. Hit repeat for the other days of our visit. Great location and even better accomodations.
Comment from
Jan 7, 2014
Hello Kris, Thank you very much for taking the time to share your experience. Your kind words and gracious score are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with the rest and rejuvenation that you are entitled to is our goal and we hope that you will be back to visit us in the very near future. Stay well, Ron General Manager
Comment from
Jan 7, 2014
Hello Kris, Thank you very much for taking the time to share your experience. Your kind words and gracious score are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with the rest and rejuvenation that you are entitled to is our goal and we hope that you will be back to visit us in the very near future. Stay well, Ron General Manager
5 out of 5
Recommended
for Everyone
by Nikki from Naples, FL

Clean, Spacious, and Comfortable

Posted Apr 3, 2014
We had a wonderful stay at the Westin on Tampa Bay. The staff greeted us upon our arrival and made sure our stay was excellent. We were supposed to spend the day at Busch Gardens, but got rained out. Luckily the room was very spacious and comfortable, so we were able to have our family (my sister, brother-in-law, and baby nephew) come to the hotel to spend time with us there. We all had fun ordering room service (great service, although it took about 35 minutes to receive our food and was a bit pricey) and watching the storm over the bay thanks to the large windows in our room. I would definitely recommend this hotel to my friends. The room was clean and comfortable, service was excellent (front desk, valet, Starbucks), and we enjoyed our stay very much.
Comment from
Jan 7, 2014
Dear Nikki, Thank you very much for taking the time to share your experience. Your kind words and gracious score are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with the rest and rejuvenation that you are entitled to is our goal and we hope that you will be back to visit us in the very near future. Stay well, Ron General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel with a great upscale restaurant.

Posted Mar 31, 2014
Everything you would expect from a Westin. Good Service, upscale property, and nice amenities. The only thing that would make this hotel nicer is having an outdoor pool.
Comment from
Jan 2, 2014
Thank you very much for taking the time to share your experience. Your kind words and gracious score are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with the rest and rejuvenation that you are entitled to is our goal and we hope that you will be back to visit us in the very near future. Stay well, Ron General Manager
2 out of 5
by A verified traveler

Poor beach

Posted Mar 22, 2014
Pros: nothing
Cons: all
Location: Nothing to do near by.
So so...items were being charged to our room that we did not authorize. This happed so often it was annoying. We now have open a dispute with Visa.
Comment from
Jan 2, 2014
Allow me this opportunity to thank you for taking the time to share both your compliments and concerns regarding your recent visit with us. It is great to hear that you enjoyed and appreciated certain aspects of your stay. However it appears that we fell short in some others. Those areas have been addressed and thanks to your feedback we will be able to make the necessary corrections. Although we strive to be perfect in every aspect of our goal to provide personal and instinctive service for every guest there are times when do not meet all expectations. Please accept my apologies for any area where you may have been underwhelmed and hopefully you will give us another chance. Be well, Ron General Manager
4 out of 5
Recommended
for Everyone
by Edgar from Orlando

Very nice hotel close to downtown.

Posted Mar 16, 2014
Good though only for one night, room is spacious, clean and big bathroom. Best of all, bed was really comfortable!
Comment from
Jan 2, 2014
Thank you very much for taking the time to share your experience. Your kind words and gracious score are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with the rest and rejuvenation that you are entitled to is our goal and we hope that you will be back to visit us in the very near future. Stay well, Ron General Manager
Comment from
Jan 2, 2014
Thank you very much for taking the time to share your experience. Your kind words and gracious score are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with the rest and rejuvenation that you are entitled to is our goal and we hope that you will be back to visit us in the very near future. Stay well, Ron General Manager
5 out of 5
Recommended
for Everyone
by Eric from Jacksonville, FL

Excellent Value

Posted Mar 10, 2014
great value, great hotel. easy to find, clean, and up to date. self parking can be a little difficult. out of the way from downtown Tampa but close enough to five star restaurants.
Comment from
Jan 2, 2014
Thank you very much for taking the time to share your experience. Your kind words and gracious score are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with the rest and rejuvenation that you are entitled to is our goal and we hope that you will be back to visit us in the very near future. Stay well, Ron General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great & beautiful location - close to TPA

Posted Mar 4, 2014
Staying in Cape Coral for 2 weeks - left Canada a day early to get away from the snow - what a beautiful location - we stayed a night before the vacation started & a night before we came back home. Very clean, modern room with everything we needed. Thank you I will certainly remember this Westin for future visits.
Comment from
Jan 2, 2014
Thank you very much for taking the time to share your experience. Your kind words and gracious score are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with the rest and rejuvenation that you are entitled to is our goal and we hope that you will be back to visit us in the very near future. Stay well, Ron General Manager
2 out of 5
by A verified traveler

Ok, try Double Tree or Hyatt

Posted Feb 18, 2014
Pros: Hotel lobby beautiful and Starbucks downstairs
Cons: Upgrades, and friendlier /helpful staff ( from Valets to restaurant)
Expected more for price, noisy, aqua restaurant staff rude and unaccomodating, waited at door passed by two workers. Went to bar, he was rude