Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
1.5 out of 5
1.5 Room cleanliness
1.0 Service & staff
1.5 Room comfort
1.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Manny

Hotel From Hell!!

Posted Dec 21, 2012
Pros: nothing
Cons: everything
Location: close to airport
When I arrived at the check in the price that they charged me was more than what was quoted . To get air conditioning and TV I had to leave a $20.00 deposit for the controls and if you need ice for your room it cost $3.00 and they bring it in a bag. Internet does not work in the room and you have to be in the lobby to use it. No blow dryer and the room up keep was terrible and the bed was as hard as a rock!!! People were sleeping on some of the couches in the hallways leading to your room. One good thing was that many of the soldiers/policemen stay there. I would not recommend this place to anyone.
2 out of 5
by Lorena from Monterrey

Mal genio y atención descortés en la recepción.

Posted Apr 9, 2012
Pros: Nada.
Cons: El estacionamiento sucio y mal ubicado
Location: Bien ubicado, enfrente del aereopuerto, y cerca de accesos rápidos al puerto y a la playa. Pero el hotel está justo a lado de un motel.
Llegamos al hotel, teníamos reserva confirmada para dos personas, por siete noches. No me quisieron hacer el check inn por 7 noches, me dijeron que solo por tres noches y que cuando se terminara mi tiempo, fuera otra vez a la administración para ver si me iban o no a dar las siguientes noches. No me dieron más que dos veces los tickets del desayuno continental incluidos en el precio. La gente que atiende es malhumorada y grosera. Se vieron rebasados por la cantidad de gente que llegó, eran unos déspotas y trataban al cliente como si le estuvieran haciendo un favor. Definitivamente no es un lugar al que yo regresaría. No lo recomiendo. Hay hoteles mejor cuidados, cerca del aereopuerto y la playa, con tarifas muy similares.