GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Ocean view room
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Laguna club room - Free Club Lounge Access
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Laguna club suite - Free Club Lounge Access
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Ocean front corner suite - Free Club Lounge
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
In addition to a full-service spa, Sheraton Laguna Guam Resort features an outdoor pool and a fitness facility. Public areas are equipped with complimentary high-speed wired and wireless Internet access. Business amenities at this 4-star property consist of a business center, limo/town car service, and small meeting rooms. For a surcharge, a roundtrip airport shuttle is available to guests. This Tamuning hotel also offers a concierge desk, tour/ticket assistance, and multilingual staff. Wedding services and currency exchange can be provided. Onsite parking is complimentary.
Sheraton Laguna Guam Resort is a smoke-free property.
Rooms
Air-conditioned accommodations at Sheraton Laguna Guam Resort offer DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-panel televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, makeup/shaving mirrors, and phones.
Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include safes and phones with voice mail. Additionally, rooms include hair dryers and irons/ironing boards.
All guestrooms are non-smoking.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sheraton Laguna Guam Resort
of guests recommend
out of 17 reviews
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Showing 1 - 10 results (of 17) · See more Sheraton Laguna Guam Resort reviews
“Beautiful ocean view”
Very nice hotel but it could be closer to the main strip. It would have also been nice to have wireless Internet in all the rooms. Overall I wouldn't mind staying there again.
“not worth the price”
Food at breakfast and lunch buffet is not impressive. The condition of the hotel is not that good. Some hotel staffs did not help or respond promptly.
“Beware”
You can tell this hotel has had some damage from typhoons. The rooms still smelled of mold or dampness from the rains. The pools were beautiful, but needed cleaning and some needed repairs. The breakfast was fine, but the same items were on the menu every day. The is not free shuttle available to the airport; it is cheaper to get a taxi if your party is more than one; and taxis are not cheap on Guam. Overall I would have stayed at one of the other hotels, but they were booked.
“Would go back”
Satisfied but the location is a far from all the action and the beach isn't that great. Loved the infinity pool and the Japanese restaurant "President". The room was clean and had the greatest view of the ocean. Would recommend to friends but next time I'd like to stay in the Tumon area.
“Better to go others”
It was not good not only the location but also room condition.
“Good for Families not for Business”
The Hotel is reasonable standard and maintained, rooms are renovated Cleaning was not done well and no vacuum was performed while I stayed there not even in the one time I requested to clean the room. The hotel looks decent, only problem is if you want to work \on your computer while staying, the desk is very small and not comfortable for that purpose, only to read emails and mov on to other activities. Staff was very friendly, the food was mostly based on Filipino cuisine, strong flavor but good if you don't mind this style, as most of the Food and Beverage staff seems be come from there. Main disadvantage is the proximity to the activity center, but if you want a quite hotel, reasonable priced, and best pool area of all hotels you find a nice vacation in this hotel.
“Sheraton Hotel in Guam”
Overall was ok. Of course i was expecting more from Sheraton but its ok.
“A Very Good Hotel in Guam ... great place to stay in Guam”
The view was great and the room was very clean and comfortable. All in all, it is a very good hotel. The hotel grounds was quite immaculate.
“nightmare in Paradise”
The first room they gave me had a terrible sewage odor in it. When I refused this room I had to wait nearly 1 hour for another room. All of this happened after arrivinf at 5:30 am, so needless to say I was exhausted, and by the way I booked and paid for a room for the night before I arrived to assure that I could check in immediately upon my arrivcal after traveling all night. Each of the morinings I was awaken by housekeeping using a vacuum in the hall outside my room (first morning at 7:24 am and second morning at a similiar time). However, they simply vacuumed around the paltes left in the hall from room service that are on their second day of sitting there. Finally this is the second day of my stay and housekeeping has still not visited my room. I will forfeit the money I paid to expedia and check out of this place in the morning and go to a hotel that has some service. I regularly travel to Guam, and would never, ever consider a night in this hotel again.Beware if you choose to stay here. I will forfeit
“Love it!”
Wish we could have stayed longer to enjoy the hot tub on our private balcony! We were upgraded to this suite due to overbooking and could not have been more happy. The breakfast buffet was pretty good too and the staff, especially Frank at the hotel bar was the best! Kudos to him! He definitely made us feel very welcome!
Showing 1 - 10 results (of 17) · See more Sheraton Laguna Guam Resort reviews
470 Fahrenholt Avenue Tamuning, 96913 Guam
Nearby Points of Interest
The preferred airport for Sheraton Laguna Guam Resort is Guam (GUM-A.B. Won Pat Intl.) - 3.7 km / 2.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Tamuning, Guam:
470 Fahrenholt Avenue Tamuning, 96913 Guam
