“Sheraton pleasantly surprized”

Guam pleasantly surprised us and the Sheraton was a good choice for my wife and young baby - beautiful room with a beautiful view. You will want a car staying here - shopping and looking around some of the sites are so easy when you have a car and then the location of the hotel doesn't become a factor

“Next trip to Guam, we'll stay at the Sheraton Laguna”

Next trip to Guam, we'll stay at the Sheraton Laguna again. The only possible disadvantage is that it is located away from the Tumon Bay strip, which has plenty of positives as well. The hotel and the rooms are just beautiful. The back courtyard and infinity pool are a sight to see. The standard room was absolutely up to 5-Star standards and included a luxurious bathroom. A true resort, one could stay there all day. The breakfast buffet offered an impressively large range of choices. The gym and spa are top notch. I got up early to watch a world cup game right on TVs built into the gym equipment. Add the pool and the beach (accessed by stairs), and why would one go anywhere else? That said, you can easily drive to many convenient locations and you'll still have a spot in their large parking lot when you return. One evening, we ate at 'The President' Japanese restaurant where you'll spend a little more than other places, but be treated to a world class meal and experience. This place would be great for a couple who are looking for a romantic setting as well as for families who need plenty to things for the kids to do. From he moment we drove up, the service was spot on. We asked for a received a late checkout at no charge to accommodate our flight schedule.

“Love it!”

Wish we could have stayed longer to enjoy the hot tub on our private balcony! We were upgraded to this suite due to overbooking and could not have been more happy. The breakfast buffet was pretty good too and the staff, especially Frank at the hotel bar was the best! Kudos to him! He definitely made us feel very welcome!

“Beautiful ocean view”

Very nice hotel but it could be closer to the main strip. It would have also been nice to have wireless Internet in all the rooms. Overall I wouldn't mind staying there again.

“Relaxing, Friendly Atmosphere”

I recently stayed at the Sheraton in Guam for about a week on vacation with a friend. The hotel is a little further from the main hotel strip, but there's a free shuttle to the Duty Free Shopping center on the strip that runs every hour, so that makes it accessible. We had a great time lounging by the pool and the hotel staff were very friendly. However, the service wasn't the greatest - our room didn't get cleaned for several days, and the one time we had breakfast at the hotel restaurant, we weren't very satisfied. Overall, it was an enjoyable experience.

“Would go back”

Satisfied but the location is a far from all the action and the beach isn't that great. Loved the infinity pool and the Japanese restaurant "President". The room was clean and had the greatest view of the ocean. Would recommend to friends but next time I'd like to stay in the Tumon area.

“Good Hotel but location is bad”

The view and the room is really good! it's fantastic. However, while other hotels are at the "main" downtown location, Sheraton is quite far. Need a ride to the downtown or to the restaurant. If the trip is for just swimming and having leisure time at the hotel, I would recommand this hotel. However, the hotel buffet is terrible!!! Go eat somewhere else, outside. Another bad thing is... there is no beach... I would recommend this hotel for those travelers who will rental car and travelers without kids. Other than the bad location, this hotel has great Great GREAT!!! view!! and Quiet rooms! no one will bother you~

“A Very Good Hotel in Guam ... great place to stay in Guam”

The view was great and the room was very clean and comfortable. All in all, it is a very good hotel. The hotel grounds was quite immaculate.

“Better to go others”

It was not good not only the location but also room condition.

“The little things can only get you so far.”

I was impressed with every person I came into contact with, there were several members of the staff who went above and beyond the call of duty. However, my room had tiny bugs (I thought they were spiders, the bellboy thought they were ants. There were only a few by the TV on the first day, but they started taking over. They were in the bathroom. On the nightstand and even in the beds!!! The staff was very helpful and they changed my room the moment I called them, but it did put a big damper on my trip.