Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby Bill from Pohnpei, FSM
Avoided Jakarta traffic!Posted Aug 27, 2013
Pros: Convenience as it's located right in the international airport terminal
Cons: It was OK
The Jakarta Airport Hotel has all the amenities of any three-star hotel, including a decent restaurant and bar. The rooms are comfortable and if you like airplanes, the view is nice. Staff were friendly, the room was clean, and even though you're in an airport, the noise was not loud enough to disturb my sleep. If you're only in Jakarta between flights, then this is the hotel for you. Avoiding the Jakarta traffic was a key in my decision to stay here, and it was as good as anything else close by.
for Everyoneby Sara from United Arab Emirates
Convenient & clean but expensive.Posted Aug 10, 2013
In summary it's convenient,clean,ok for a quick stop but expensive.
Recommendedby A verified traveler from New Zealand
noisyPosted Jul 30, 2013 on Hotels.com
If there was another option available ,I would take it.
for Business Travelersby A verified traveler
Convenience and friendlinessPosted Jun 29, 2013 on Hotels.com
Convenient location is the major plus of this hotel. This being said, my one-night was comfortable, and the room was quiet and clean. The breakfast buffet was a let-down however.
Recommendedby A verified traveler
Good for one night stayPosted Jun 6, 2013 on Hotels.com
If you only need to stay for a night this hotel is really convenient, you dont have to deal with taxi or other transportation, just walk to it. Breakfast was quite good. The only thing is the front desk didn't ask for a credit card when I checked-in and they call the room so I have to walk all the way back to front desk area again.
for Personal Eventby Colin from Singapore
Hotel locationPosted May 31, 2013 on Hotels.com
Hotel location is within 5 minutes walk from arrival hall. It is really a great comfort for a night stay while waiting for my flight transist early in the morning. Thank you Jakarta Airport Hotel.
for Everyoneby Susan
Nice in-airport hotel that could be better.Posted May 4, 2013
Pros: The location is superb if you need to be at the airport and we found it entertaining to watch the runway activity from our room.
Cons: The front desk staff could learn a little about making their gusts feel welcome.
Location: Excellent location and, if the dinner menu at the hotel doesn't appeal, there are plenty of restaurants in the airport.
The location of this hotel is great-right in the Jakarta airport. The staff, with the exception of the front desk, were very friendly and helpful. Unlike every other hotel we stayed at in Indonesia, the front desk staff did not greet us warmly or in any way indicate that we were welcome. The man on duty when we arrived could not seem too manage even a smile. The young women that we encountered the next morning were touching up their makeup and hair in the back room and had to be called to the front desk. This is in contrast with a very helpful and informative young man who helped us to our room with our luggage. The location is superb if you need to be at the airport and the rooms look right out on the runways but are still very quiet. The rooms are quite pleasant. Breakfast (included) was decent and the wait staff friendly.
for Overnight Stay Before Destinationby John from York, UK
You can't get any closer to the Airport than thisPosted Apr 29, 2013 on Hotels.com
This hotel offers the perfect solution for those with an early morning departure - positioned right over the terminal building, you can't get any closer so there is no messing around. And you don't have to miss breakfast as this is served very early too. You do have to pay for the convenience though.
Recommendedby Durga Chicago from Chicago Illinois USA
It does what it is supposed to do but the servicePosted Mar 19, 2013 on Hotels.com
The location is a short schlepp if you have baggage in terminal 2. there is no elevator so bellman haul your stuff up a steep ramp to the lobby area after it is x rayed. I detested the room decor, it smelled moldy as well. The entire hotel is tired looking and somewhat grim. It was however, clean enough and adequate for a 6 hour layover and certainly beats hanging around in the airport. The food is just acceptable if you have a grilled cheese sandwich and fries. However we had to change to terminal 1 and they supply free transport and assisted us with changing money since they knew our bags were overweight (two scuba dive equipment bags). There is no money changer in terminal 1 and only cash rupiah is accepted. We would have had a major problem if they hadn't helped us. So the service made up for whatever is lacking in the physical structure of the hotel.
for Everyoneby A verified traveler
Convenient to airportPosted Mar 19, 2013
Cons: Price (expensive by Indonesian standards).
Location: In terminal 2.
The only reason to stay in this hotel is its convenience -- located in Terminal 2 (there are three terminals with a shuttlebus between them). It is expensive by Indonesian standards and there is nothing to recommend it other than its location. It is clean and the staff was helpful.