Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Great location

Posted Aug 21, 2014
This hotel is definitely not a 5 star as advertised! The hotel is clean and very pleasing. Unfortunately the service is TERRIBLE. Our rooms (we had 2) had no bath towels on arrival. I called 3 times and still never got any, so I had a find a housekeeping cart and take them from there. The same issue is at the pool, on 3 separate occasions the pool was out of pool towels. So we had to take them from the health club and our rooms (they were not happy about that). I expected more form a large chain hotel.
2 out of 5
by A verified traveler from Troutdale, Oregon, USA

This hotel should cater only to locals

Posted Jul 28, 2014
Pros: There was a gentleman next to the concierge desk that gave us very good information about things to do and how to get very good transportation service
Cons: Everything. If they have a big number of tourist ant any given time or a small number they are suppose to give GOOD SERVICE.
Location: Very far from City Center, need a taxi. We went by taxi to Ceuta, and by ferry taxi to Gibraltar(very expensive), visiting the Medina was fun.
Back in March we stayed at a Movenpick Hotel in Pucket and had an amazing experience, we booked this place in Tangier expecting the same quality of service and it was not so. Probably going during Ramadan made things worse, or at least that was the excuse constantly given for lack of services. In order to get access to the beach you have to beg them to unlock the gate, showers at the pool did not work, the place is VERY far away from the city center and you HAVE to take a taxi to go anyplace. Drinks of any kind are VERY expensive. Breakfast was ok, nothing special. For dinner, the Moroccan Restaurant was closed and they were serving a nightly Moroccan buffet by the pool, the buffet opened at the end of the daily fasting period for Muslims, and you have to literally fight your way to the food with the locals who have made reservations for the buffet, once a dish was finished it was not replaced, so being there at exactly the beginning of the line was pretty important. The hotel personal bent over backwards for the locals, to us international tourist it looked like they were doing us a big favor by offering mediocre service. If you speak French, you are fine, if you do not, then it is "gesture language" all the way.
5 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Jun 24, 2014
the hotel is good, but i rented a suite on this hotel, the bed was good, but the chairs are very bad.
4 out of 5
Recommended
for Everyone
by Jay from London, England

Nice hotel in quiet area

Posted Jun 1, 2014
Pros: Away for the hustle bustle and very good customer service
Cons: Kettle in the room as we like our tea first thing in the morning
Location: Quiet area not a lot to do nearby, would have been nice to have a supermarket and restaurant within walking distance
Stayed for 4 nights the facilities were good and the staff welcoming and helpful.
4 out of 5
Recommended
by Jon Bjarni from Tanger

Good place for sunshine but far from sightseeing

Posted Mar 19, 2014 on Hotels.com
Okay but cleaning of room is not good.
4 out of 5
Recommended
for Everyone
by Reynaldo from El Paso, Texas, USA

Two thumbs up...!

Posted Mar 17, 2014
I've traveled to Tanger in several other ocassion but this one was my first experience on Movenpick Hotel...and hopefully not the last. I'll definitelly stay there on my next trip.
5 out of 5
Recommended
for Families
by A verified traveler

Day trip from Spain

Posted Feb 26, 2014 on Hotels.com
Great hotel chain. Front desk was cheerful and accommodating. Safe and kid friendly. The hotel, bar, lobby, and rooms were spotless. Couldn't have been more pleased.
5 out of 5
Recommended
for Business Travelers
by Tahir from Bradford

Best stay ever

Posted Dec 4, 2013 on Hotels.com
Very nice place to stay
2 out of 5
Recommended
for Everyone
by mohamed from Dubai, UAE

Close to the beach

Posted Oct 26, 2013
A one day stay hotel
5 out of 5
Recommended
for Overnight Stay Before Destination
by satisfied from new zealand

beautiful room

Posted Sep 26, 2013 on Hotels.com
too short just 1 night but excellent