Ratings based on 771 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
78% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom VA

Nice location but otherwise disappointing

Posted Mar 1, 2015
Pros: location
Cons: facilities very outdated. no sound privacy between rooms or corridor.
Location: Camelback ski area
Convenient access to Camelback ski area with shuttle bus. Very overpriced considering condition of facilities and limited amenities. Facility needs major updating. Hot tub broken as was most equipment in fitness room. Extra charge for fridge in room. Given high price I was expecting much better. If the price was half what I paid It would be a fair value.
3 out of 5
by A verified travelerfrom nj

A place to rest your head

Posted Feb 26, 2015
Had to wait an hour and half to check in ! Rooms weren't ready! Environment was dusty and dirty Rooms were pretty clean but was not impressed with any of it
1 out of 5
by A verified travelerfrom Philadelphia

Worst hotel stay of my life

Posted Feb 22, 2015
Convertible sofa more comparable to a medieval rack, breakfast limited and not very enjoyable, the lobby with its limited seating always draughty, far overpriced for what it provides, never ever again
1 out of 5
by A verified travelerfrom PA

Should be called a motel.

Posted Feb 21, 2015
Outrageous price for hotel at the end of its useful life. Needs a serious renovation to stay in business. New hotel will be finished at Camelback this spring 2015. Book there instead and let this one be forced to upgrade.
2 out of 5
by A verified travelerfrom NJ

Posted Feb 16, 2015
The room seems to be very old, the carpet was dirty. The elevator do not smell well. Also there is no refrigerator in the room. I think it don't worth the rate.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Island

Close to Camelback

Posted Feb 11, 2015
Pros: Location and mountain views.
Cons: Rooms and pool needs updating
Location: Near ski, snowboarding, tubing.
Very convenient location. Rooms need updating. However, there is an indoor poor and game room. Also the hotel looks out to a lake and Camelback MT.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Roslyn, NY

Closest hotel to the slopes. Poor sound isolation.

Posted Feb 7, 2015
Poor sound isolation between the rooms. Noisy neighbors may make your stay very unpleasant. Hotel does not have policy in place in this respect. Quite limited menu at the only restaurant on premises
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Convenient to local skiing

Posted Feb 6, 2015
Pros: Location!
Cons: Lobby is not very inviting. Rooms are okay, nothing fancy.
Location: Great for skiing and outlet shopping. Even a little antique mall not far away. Great food at the brewery just down the road.
This hotel is great if you are visiting the Poconos for skiing. Camelback Resort is just "across the pond", literally! Rooms are adequate and staff is very nice. We've stayed here the last three winters when we come for our annual ski get-away.
2 out of 5
by A verified travelerfrom Morristown, NJ

Overview of Chateau Resort & Conference Center

Posted Feb 4, 2015
Pros: Conveniently located to Camelback Ski Resort. Friendly welcome at front desk. Hotel lobby was very nice with fireplace insert.
Cons: Cleaniness, replace old furniture with updated furniture. Bathrooms were gloomy and old.
Location: Camelback Ski Resort. Main reason for our stay.
Rooms are old and not as clean as they should be. There was MOLD on the shower curtain. YUK! The furniture is OLD. The pull out couch gave me a backache for 3 days. Sorry, but true. Insights from customers will help improve your facility.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the slopes.

Posted Feb 3, 2015
Nice hotel close to the slopes. Great location, but outdated and not so cleaned.