Exterior

Reviews of SunView Motel

2.5 out of 5
SunView Motel
5844 Main St, Tannersville, NY

Reviews

8.4

Very Good

Rating 10 - Excellent. 186 out of 441 reviews" "
Rating 8 - Good. 182 out of 441 reviews" "
Rating 6 - Okay. 51 out of 441 reviews" "
Rating 4 - Poor. 16 out of 441 reviews" "
Rating 2 - Terrible. 6 out of 441 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jan, East Meadow

Stayed 1 night in Mar 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service
For the price and proximity to Hunter Mountain, the SunView motel was a good option. It felt clean and safe. The biggest downfall was that it was very noisy and loud being on the first floor. You could hear every car that drove past and every movement from the guest in the rooms above.
Stayed 1 night in Feb 2024
Response from The manager on Mar 5, 2024
Thank you for your feedback!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Near hunter and warm and clean
Stayed 1 night in Feb 2024
Response from The manager on Mar 5, 2024
Thank you!

8/10 Good

vesna

Liked: Cleanliness, staff & service, property conditions & facilities
The property seems renovated which was nice. But the lights are managed not individually but with wall switches even for lights by the beds. A bit inconvenient. Other than that all was good.
Stayed 1 night in Feb 2024
Response from The manager on Mar 5, 2024
Thank you for your feedback

10/10 Excellent

Melaney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The manager on Mar 5, 2024
Thank you!

4/10 Poor

Michelle

Traveled with family
Disliked: Staff & service, property conditions & facilities
The environment is average and the rooms are noisy. It doesn't even match the photo.
Stayed 1 night in Feb 2024
Response from The manager on Feb 25, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 Terrible

jonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lily on Feb 23, 2024
Thank you!

10/10 Excellent

Devin

It was a great trip
Stayed 3 nights in Feb 2024
Response from Lily on Feb 22, 2024
Thanks

6/10 Okay

Jack

Bright lights in my window all night. Internet is non existent.Don’t advertise what you can’t provide. Never again.
Stayed 1 night in Feb 2024
Response from The manager on Feb 22, 2024
Thanks for the feedback

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we’ve stayed at the Sun View for a skiing weekend at Hunter Mountain. We love it there, great price, very clean, excellent staff and walkable into town for dining. We will definitely be back
Stayed 2 nights in Feb 2024
Response from Lily on Feb 22, 2024
Thank you Beth!

8/10 Good

Jim

Basic clean room. Close to ski area
Stayed 1 night in Feb 2024
Response from The manager on Feb 22, 2024
Thank you!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly...
Stayed 4 nights in Feb 2024
Response from Lily on Feb 22, 2024
Thank you!

10/10 Excellent

Hunter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town and mountain
Stayed 2 nights in Feb 2024
Response from The manager on Feb 13, 2024
Thank you!

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The manager on Feb 13, 2024
Thank you!

10/10 Excellent

Melaney

Stayed 1 night in Feb 2024

6/10 Okay

Gary

Disliked: Staff & service, amenities, property conditions & facilities
My key was waiting for me, which was fine. The problem was the people in room 21, who were loud and talking in Spanish until late at night. I actually knocked on the door and asked them to keep it down, the one guy who answered the door said "really?" Around midnight i knocked on the wall, they knocked back but didn't stop making noise. Finally around 1 or 2 am they quieted down. I contemplated calling the police but knew at that point i'd be up all night dealing with that. There was no front desk or office i could call to have someone deal with these people. I left a message on the main number but no one called me back. Walls are paper thin here, you can hear everything.
Stayed 1 night in Feb 2024
Response from The manager on Feb 23, 2024
Thank you for your feedback!

8/10 Good

michael

Traveled with group
Liked: Cleanliness, staff & service
a bit of noise thin walls, other wise good.
Stayed 1 night in Jan 2024
Response from Lily on Feb 13, 2024
Thank you!

8/10 Good

Noboru

Liked: Cleanliness, amenities, property conditions & facilities
the property has almost I needed: parking, spacious room, refrigerator, microwave, warm, clean wish there are more hangers takes me a bit time to find out WIFI
Stayed 3 nights in Jan 2024
Response from The manager on Feb 13, 2024
Thank you!

8/10 Good

Taylor

Traveled with family
Liked: Staff & service, property conditions & facilities
Exactly what I needed- clean comfortable and affordable place to relax before a full day of skiing. Two comfy beds, cable tv, hot shower- short trip to a great diner. Would stay again.
Stayed 1 night in Jan 2024
Response from The manager on Feb 13, 2024
Thank you!

8/10 Good

LOIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Sun View Motel. It is in the wonderful town of Tannersville. It is very close to Hunter Mountain so it was convenient for us for we were on a skiing vacation there. Lily the woman who runs The Sun View was so sweet and kind to us. We got extra towels right away and had everything we needed. The only thing was that there were lights outside our window. We used our clothing to cover up the blinds and it worked well. The beds were very comfortable and there is a great coffee house five minutes down the road for a delicious breakfast. And we had dinner right across the street at a fabulous restaurant called Jessies. I would stay there again!
Stayed 2 nights in Jan 2024
Response from Lily on Jan 20, 2024
Thank you!

6/10 Okay

Alexis

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from The manager on Jan 20, 2024
Thank you!

10/10 Excellent

Melaney

Liked: Cleanliness, staff & service, property conditions & facilities
closeness to tannersville, walking distance to restaurant and only a short drive to Hunter Mountain
Stayed 2 nights in Jan 2024
Response from Lily on Jan 20, 2024
Thank you!

10/10 Excellent

Alexander

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Excellent deal - looks like newly renovated. Perfect if you are looking for a place stay while skiing. Don’t let the outside deceive you. The rooms are spacious and very clean.
Stayed 1 night in Jan 2024
Response from Lily on Jan 20, 2024
Thank you!

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lily on Jan 20, 2024
Thank you!

10/10 Excellent

Nicole

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Lily on Jan 20, 2024
Thank you!

6/10 Okay

Marie

Liked: Cleanliness
We were in the ground floor and could hear everything
Stayed 1 night in Dec 2023
Response from Lily on Jan 20, 2024
Thank you!

8/10 Good

Drishya

Stayed 1 night in Dec 2023
Response from The manager on Feb 13, 2024
Thank you!

10/10 Excellent

Rima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, clean and convenient. Will come back
Stayed 4 nights in Dec 2023
Response from Lily on Dec 30, 2023
Thank you!

8/10 Good

Michael

Stayed 2 nights in Dec 2023
Response from Lily on Dec 31, 2023
Thank you!

8/10 Good

Sarma

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Lily on Dec 31, 2023
Thank you!

4/10 Poor

Hung sing

Disliked: Property conditions & facilities
Terrible service or non service. They stated fire place but non supply for fire up.
Stayed 2 nights in Oct 2023
Response from The manager on Oct 28, 2023
I don't understand your review, here you told me that everything was very nice and when I told you that I couldn't put fire in the firepit because I don't know how to do it, you put the bad comment. I have the wood and I do not charge for it and nowhere in the motel information does it say that we are obligated to do so Anyway, thank you for your comment, the most important thing for us is that you did not find your room dirty.

8/10 Good

Cathy

Traveled with group
Liked: Cleanliness, amenities
Nice clean basic motel. Everything we needed in a good location with beautiful views.
Stayed 2 nights in Oct 2023
Response from The manager on Oct 28, 2023
Tahnk you!

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what I needed! Beautiful view around the property too!
Stayed 3 nights in Oct 2023
Response from The manager on Nov 2, 2023
Thank you!

8/10 Good

James

Traveled with family
Liked: Cleanliness, property conditions & facilities
I could not find the ice machine and the office was closed at 7:30am
Stayed 1 night in Oct 2023
Response from The manager on Oct 28, 2023
Thank you !

10/10 Excellent

Yuri

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is really good is clean and smell good I definitely recommend to people to come
Stayed 1 night in Oct 2023
Response from The manager on Oct 28, 2023
Thank you!

6/10 Okay

Jennifer

Traveled with group
Wifi did not work, outside was brightly lit and shades did not block the light at night. Otherwise as described!
Stayed 1 night in Oct 2023
Response from The manager on Oct 28, 2023
Thank you!

10/10 Excellent

Sergio

Stayed 1 night in Oct 2023
Response from The manager on Nov 16, 2023
Thank you!

8/10 Good

NANCY

Traveled with group
The property is rather old and tired. Asked for a hair dryer and it was never delivered. The rooms are clean and neat but the outside walk way/patio area had loose tiles and cement stairs were cracking. A true hazard.
Stayed 1 night in Sep 2023
Response from The manager on Oct 8, 2023
Thank you for your very explicit review, only you forgot to say that we changed the date without any extra charge, that you requested blankets never a hair dryer and everything was provided, but it is good to know that the room was clean, that is the most important thing, There are many 5 star hotels that will meet your needs.

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpectedly wonderful hotel in northern Catskills. Owner was very friendly at check in, gave me an upgrade. Room was large, clean, renovated bathroom, nice toiletries, mini-frog with working freezer. Attractive grounds with lots of Adirondack chairs and hammocks overlooking a beautiful Mountain View. Walking g distance from eateries. Recommend without reservation
Stayed 1 night in Oct 2023
Response from Lily on Oct 7, 2023
Thank you!

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Lily on Oct 2, 2023
Thank you!

8/10 Good

Carolyn

Stayed 1 night in Sep 2023
Response from The manager on Oct 28, 2023
Thank you!

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, we just needed somewhere to spend the night as we were exploring the area, and this place ticked all the boxes, and our stay was great
Stayed 1 night in Sep 2023
Response from Lily on Sep 30, 2023
Thank you!

10/10 Excellent

John, Elmwood Park

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Sep 2023
Response from Lily on Sep 22, 2023
Thank you !

6/10 Okay

SZIFRA

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This was a very simple room. No frills, but very clean. Really, the only problem is when you call, no one seems to answer. It made it challenging to decide to book. When you are onsite, Lily, the host, is very friendly, warm and helpful. But it was unnerving getting there because no one was in the office and our key wasn’t in the attached mailbox. It wasn’t clear that you would reach someone if you rang the bell, but that’s exactly what happened. Lily came out and all was well.
Stayed 1 night in Sep 2023
Response from Lily on Sep 19, 2023
Thank you!

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Lily on Sep 10, 2023
Thank you!

2/10 Terrible

Madeline

Liked: Cleanliness
Disliked: Staff & service, amenities
The room was fine and clean, but the clientele incredibly obnoxious and hotel staff did not seem to have any solutions to fix the problem. Put me in a different room, or have the people who stay up doing who-knows-what all night long go in a different room so they don’t keep me awake ALL NIGHT. Or refund me so I can go to a different hotel, if you can’t/won’t fix the problem. I would have gotten much better sleep in my car or basically anywhere else. Hotel staff was polite and did talk with the people who couldn’t keep quiet, but it didn’t help much. Inconvenient office hours as well, and no one answers the phone most of the time even during office hours. Very disappointed and frustrated with the whole situation and having spent money on it. Would never stay again.
Stayed 3 nights in Aug 2023
Response from The management. on Sep 11, 2023
The description you have given of my guests is quite unpleasant, which I think is not your problem, from the first night you had the option to stay or leave, not wait for the management to offer you a refund, we did not have other rooms to offer you, In any case, my hotel was with those unpleasant clients that you name with your lack of empathy, I also knew that you spoke badly to them and they tried to do their best to make you comfortable, unfortunately for you it was not enough, look for 5 star hotels that meet your expectations.

8/10 Good

cheskel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you pay cheap, you get cheap... I locked myself out of the room by mistake, and the lady by the desk said she wouldn't be back before 2 hrs. so I opened the door by forcing in a credit card
Stayed 2 nights in Aug 2023
Response from The manager on Aug 31, 2023
It is very clear that we do not have 24-hour service available, we are a family hotel and we also need to go out at least to buy food, if you do not understand it, that is fine, but do not blame the hotel for forgetting your key.

10/10 Excellent

Zev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Lily on Aug 25, 2023
Thank you!

8/10 Good

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Lily on Aug 24, 2023
Thank you!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other then the top dead bolt lock not working everything else was very nice
Stayed 3 nights in Aug 2023
Response from Lily on Aug 24, 2023
Thank you!