Ratings based on 151 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Margaret from Seattle, WA

Beautiful hotel with wonderful staff

Posted Mar 30, 2014
Pros: The location, the staff, and the awesome western-themed rooms are all awesome!
Location: Walking distance to Taos plaza, and located in a pretty neighborhood, this hotel is conducive to walking around and enjoying gorgeous NM weather.
We stayed at this hotel for a couple of days, and WOW are the hotel grounds gorgeous. The staff is incredible, and besides the scenery are definitely the hotel's best asset. The bartender gave me and my boyfriend a ton of information about hiking in the area, the waitress that we had for breakfast was one of the friendliest, most accommodating servers that I've ever experienced, and the check in and check out staff were also wonderful. We had an issue with some very noisy upstairs neighbors on our second night, and we ended up having to move rooms at about 11 PM, but the staff got us moved right away and also comped our parking for the trouble. This place is NOT cheap, but worth the price.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Comfortable, relaxing evening

Posted Mar 27, 2014 on Hotels.com
My 13 year old granddaughter was thrilled to stay at such a lovely place as part of her birthday trip to NM. She felt very grown up! Grandmother was quite pleased also! Staff was very friendly and helpful.
4 out of 5
Recommended
for Getaway With Friends
by pilar1

average hotel nothing spectacular...

Posted Mar 25, 2014 on Hotels.com
respectable hotel, but lacked attention to detail. Dinner was average but pricey.
5 out of 5
Recommended
by Erik from Amarillo

Perfect getaway

Posted Mar 25, 2014 on Hotels.com
This resort was the best we have ever stayed at in the area!
5 out of 5
Recommended
for Overnight Stay Before Destination
by Kaci from California

Stay here!!!

Posted Mar 21, 2014 on Hotels.com
This is the most fabulous resort I've ever stayed at. The rooms are top quality, immaculate, and the service is exceptional. Amazing food at the on property restaurant. I can't wait to go back.
5 out of 5
Recommended
for Business Travelers
by theo from Albuquerque

gorgeous hotel

Posted Mar 18, 2014 on Hotels.com
We had such a lovely time here. Be sure to visit the pool!
5 out of 5
Recommended
for Everyone
by BIG LOU from South Texas

Excellent place to vacation

Posted Mar 18, 2014
Staff very friendly beautiful place to just relax and enjoy the nice scenery. Close to a lot of restaurants and plaza . Restaurant is off the chain
3 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 16, 2014 on Hotels.com
Comment from Hotel Management
May 24, 2014 by Kelly, Hotel Management
We are sorry you stay was less than special. We appreciate the opportunity to improve our service and would like to hear from you directly so we can address your specific concerns.
5 out of 5
Recommended
for Everyone
by Heidi from Keller, TX

Much nicer than we expected.

Posted Mar 13, 2014
The staff was very friendly. There was a little confusion with our reservation and David was extremely patient and more than accommodating with the resolution. The rooms were very clean and nicely decorated. Laura in the restaurant was extremely nice and she made recommendation for our travels based on her knowledge of the area. She even checked with us at dinner on night two to see how we were enjoying the area and our trip. Overall, we had a great experience and would recommend the El Monte to anyone visiting the area. We will defiantly stay here if in the area again.
5 out of 5
Recommended
for Everyone
by Heidi from Keller, TX

Much nicer than we expected.

Posted Mar 13, 2014
The staff was very friendly. There was a little confusion with our reservation and David was extremely patient and more than accommodating with the resolution. The rooms were very clean and nicely decorated. Laura in the restaurant was extremely nice and she made recommendation for our travels based on her knowledge of the area. She even checked with us at dinner on night two to see how we were enjoying the area and our trip. Overall, we had a great experience and would recommend the El Monte to anyone visiting the area. We will defiantly stay here if in the area again.