Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Room smelled, ceiling falling, did not stay.

Posted Aug 7, 2014
The room smelled like old cigarettes or mold, ceiling falling in, window in disrepair. We were not able to stay there. And, it is not on the Plaza. Could not recommend this place to my friends, and I can't believe we were put in this place. Expedia apparently did not check out this place prior to making our reservations.
3 out of 5
by A verified traveler from Lovington, NM

Hotel is in serious need of repairs.

Posted Jul 22, 2014
Pros: Good Location
Cons: the outside appearance and cleanliness were not acceptable. The backyard was very nice but the curb appeal was bad.
The beds and bathrooms were clean so we went ahead and stayed there however we would not book there again.
5 out of 5
by A verified traveler from colorAdo

Indian hills

Posted Jul 22, 2014
Bad dirty unpleasant uncomproble and dissatisfied and ruined are vacatiom
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2014
Good value for the price. Staff was especially nice.
1 out of 5
by A verified traveler

un-punctual hotel staff

Posted May 26, 2014
Location: Smith's and the Taos plaza
The hotel location was good. It was located by the Taos plaza and a grocery store, but the hotel staff were not acceptable. They were not punctual at all. The hotel lobby was supposed to open at 7 and so was the breakfast, but it was locked and nobody there. They open the lobby around 7:30. It seemed to be okay for them to check cellphones when they were talking to customers.
3 out of 5
Recommended
for Business Travelers
by Bob from Albuquerque

A place to stay

Posted May 13, 2014 on Hotels.com
The rooms are alright the front desk is great overall its alright
2 out of 5
Recommended
for Business Travelers
by Dave from Denver

Not great

Posted Apr 20, 2014 on Hotels.com
Old hotel, not in great shape, don't bother with the breakfast. Good location close to the square. Not worth much more that $50/night. Cool courtyard area.
1 out of 5
Recommended
for Overnight Stay Before Destination
by buck from las cruces

bottom rung

Posted Mar 31, 2014 on Hotels.com
makes motel 6 look good.
3 out of 5
Recommended
for Everyone
by A verified traveler

Book directly with hotel.

Posted Feb 16, 2014
I paid $30 more per night by booking through Expedia. WTH. Hotel is very basic but is fine.
2 out of 5
by family from TX from Austin, TX

Posted Dec 30, 2013
This motel was recommended in one of the traveller's books, we also looked at the pictures online, the motel pictures seem to be very nice, so we went ahead to book it online.But it turned out to be a very disappointing experience. First, after we put all our luggage into the room, my kids took off their shoes in the room and noticed that their socks started to get wet. I touched the carpets with hand and found out them were all wet, and there was a bad smell coming from the carpet. We immediately called the front desk, nobody answered the call, so my husband went to the lobby. He eventually got the key to a different room, and the answer to the wet carpet was that they shampooed it this morning. This motel offered free breakfast, so the next morning we went to the breakfast room. The choice was very limited. The drink machine was broken so there was no juice or milk.