Ratings based on 153 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Chung Li Taoyuan County
Nice hotel accessible to downtownPosted Oct 11, 2014
We stayed one night coz were heading for Alishan the next day morning. I find the hotel very cozy yet the staff were nice and friendly
for Everyoneby A verified traveler from Costa Mesa CA
Posted Oct 7, 2014
Friendly staffs, comfort room and good breakfast. A nice one night stay.
for Everyoneby A verified traveler from san francisco,california
Strongly recommendedPosted Sep 29, 2014
Good customer service,nice Hugh room and clean. Hotel location between airport and Taipei downtown city. Easy access to MTR and trains station.
for Everyoneby A verified traveler from Canada
Awesome hotelPosted Aug 24, 2014
Excellent service; front desk fluent in English, polite and quick to respond. Taxi fare was 550NT from hotel to airport.
for Business Travelersby A verified traveler
Wonderful! Couldn't be happierPosted Jul 15, 2014 on Hotels.com
It was really comfortable, very spacious and I loved how clean everything was. The amenities were lovely and their dedication to their customers shows. They even bring you out a cup of tea when you check in! I didn't have any money on me when I was in Taiwan because my debit card was frozen (thanks a lot Wells Fargo, despite telling you) and luckilly they do cash advance at their place, they charge 5%. They don't provide breakfast for free, but there are plenty of places near by on the cheap and delicoius. 7-11's run rampant in Taiwan. They also have a shuttle service from the airport for a fee, but it's so nice cuz it's not easy to find and call you a taxi to get to the high speed.
for Getaway With Friendsby JJ from Singapore
5 stars hotelPosted Jul 10, 2014 on Hotels.com
5 stars hotel
for Familiesby Kevin Spitze from Los Angeles CA
Outstanding HotelPosted Jul 1, 2014 on Hotels.com
Stayed in the Kuva Chateau at the very beginning and then again at the end, of a 2.5 week trip to Taiwan, and can't recommend it highly enough. Great value for money -- comfortable, clean, spacious rooms, nicely appointed, near the TRA Zhongli train station, as well as being very convenient to Taoyuan International Airport and the High Speed Rail station. Plus, the staff are extremely helpful, friendly and accommodating -- as an example, on our last day in Taiwan, we checked out at noon, left our bags at the Kuva, spent the afternoon seeing some more of Taipei, then returned to the hotel. We asked and were graciously given an immediate OK to use the Fitness Center to shower before heading out to board our midnight flight back to LA... Made a long crowded flight more bearable to be clean!
for Everyoneby A verified traveler from san jose
nice hotelPosted Jun 30, 2014
Pros: we had a chance to stay at some other hotel due to tour but we did not like but we like the once we are in thanks
Location: shopping, eating, shopping, sideseeing
everybody that work at the hotel they are nice, my daughter love to stay longer if we has to go back for our vacation we will stay at the same hotel
for Familiesby mc from Singapore
Great roomPosted Jun 26, 2014 on Hotels.com
Book double queen bed room for 3 people stay and the room is very big and spacious. Location is still ok as there is a night market within walking distance.
for Everyoneby Leoric from Singapore
Nice stayPosted Jun 23, 2014
Cons: Breakfast to be included.
Very Spacious and nice room. Room is very clean and TV programme in room good.