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Reviews of Carrington Motel

3 out of 5
Carrington Motel
61 Carrington Street, New Plymouth

Reviews

8.2

Very Good

Rating 10 - Excellent. 116 out of 357 reviews" "
Rating 8 - Good. 164 out of 357 reviews" "
Rating 6 - Okay. 48 out of 357 reviews" "
Rating 4 - Poor. 22 out of 357 reviews" "
Rating 2 - Terrible. 7 out of 357 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Moira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Merle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Rooms screaming out for renovation.
Stayed 3 nights in Mar 2024

6/10 Okay

Sonia

Traveled with group
Liked: Cleanliness, staff & service
Very close to the Bowl of Brooklyn and very convenient for the concert we went to. Owner was very friendly and helpful.
Stayed 1 night in Mar 2024

8/10 Good

Rachel, PALMERSTON NORTH

Liked: Staff & service
Disliked: Property conditions & facilities
Before we arrived, we knew that this motel was being predominately used as emergency housing (this wasn't the case when we booked mid 2023) however the motel manager did everything possible to honour all the bookings for this weekend in spite of the situation she found herself in. She contacted us well in advance, explained what was going on, and gave an assurance that our booking would still go ahead. On arrival, yes the property is run down and needs maintenance but our room, while obviously under renovation (and occupied by a long term tenant who had vacated for the weekend) was clean and the welcome was warm and the complimentary bbq dinner and breakfast was welcomed and went a long way towards making up for the drop in standards that was expected.
Stayed 1 night in Mar 2024

4/10 Poor

craig

Disliked: Staff & service
We arrived at reception took a few minutes to serve us (not good) Tv Internet could nt get it to work.
Stayed 1 night in Jul 2023

4/10 Poor

christine

Disliked: Property conditions & facilities
Felt rather unsafe as a 73 year old single female single traveller, lots of loud arguing from the unit next door, stayed only two nights but this was quite constant. Childrens toys , bikes and ride on bikes scattered, which made me thing it was a Motel used for social housing. Sad fact that these times are, I do believe that either the Motel direct or the provider in this case Expeditor, should or must inform the customer booking an Hotel , Motel or any other type of accommodation of this situation, so they are informed and have a choice of staying or not. Very disappointing., Will never stay there again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Uyen

Traveled with family
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jun 2023

10/10 Excellent

Jeremy

Stayed 1 night in Jun 2023

4/10 Poor

B

Traveled with family
Disliked: Property conditions & facilities
Staff are likeable, the housekeepers were friendly and helpful, it is an easy driving distance to the CBD and a good walking distance to Pukekura Park. Overall, the place needs a lot of maintenance. There are a lot of permanent residents, one of whom was singing and walking loudly above our room in the middle of the night. We lost a lot of sleep and moved rooms the next day, but the second room was not as nice as the first. Would stay elsewhere next time we are in NP.
Stayed 3 nights in May 2023

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It was a good price and close to center of town. Rooms were tired and run down but clean and functional. The motel was used for social housing and was very noisy until about midnight. The police showed up one morning because of a domestic. So it was ok but we felt a bit uneasy with the other things going on.
Stayed 3 nights in Apr 2023

8/10 Good

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Nice and clean, close to town centre and parks. Sometimes might be a bit loud though. Nevertheless, highly recommend!

10/10 Excellent

Siena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property for such a good price
Stayed 3 nights in Apr 2023

8/10 Good

Takashi

Traveled with family and small children
Liked: Cleanliness, staff & service
Looks a bit of old, but cleaned enough, quiet and comfortable.
Stayed 2 nights in Apr 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant place to stay
Stayed 4 nights in Apr 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property on the outside was messy. Upside down shopping trolley in the long grass etc. Room beside had a broken window that was boarded up. Looked rough on outside. Inside was good and clean and tidy. Very comfy bed. Well kitted out with everything needed. Shower was awesome. Like a water blaster.
Stayed 2 nights in Mar 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service
Whilst we found the unit to be a bit outdated, it was tidy, and clean. Cleaning staff were great. Our bed was always made on our return to the unit. The owner Mrs/Mz was very affable and accommodating with our requests. Final one being breakfast on Friday. A beautiful meal of scrambled eggs, tomato, toast and chirazo sausgage. Over all, a great stay.
Stayed 3 nights in Mar 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved it rooms were great plenty of space and great prices
Stayed 1 night in Mar 2023

4/10 Poor

Adrienne

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Noisey permanent residents. Thankfully we were moved to another unit. Needs work. Broken, unlit stairs, boarded up window. Couldn't recommend
Stayed 3 nights in Feb 2023

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit run down, could hear every step the guests took upstairs. But clean and tidy.
Stayed 1 night in Feb 2023

10/10 Excellent

Esmare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 7 nights in Feb 2023

8/10 Good

Larry

Stayed 2 nights in Feb 2023

10/10 Excellent

Kaushik

Stayed 2 nights in Feb 2023

8/10 Good

Natalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and had everything we needed. It was great for a family of four.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but this was no issue as all other aspects compensated
Stayed 1 night in Jan 2023

6/10 Okay

Frouke

Traveled with partner
Liked: Cleanliness, staff & service
Run down, people living there permanently. Upstairs tenant played infomercials ftom 12am onwards. We coudnt sleep from that time onwards.
Stayed 1 night in Jan 2023

2/10 Terrible

Kuramahukihuki

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shoulsd've knowqn something wasnt right when the owner came out in the late afternoon dress in her pyjamas ! Rooms need lots of TLC. A haven for the homeless which wasn't advised
Stayed 2 nights in Jan 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good

4/10 Poor

Meryl

Traveled with group
Disliked: Amenities, property conditions & facilities
This property is also used for emergency housing which was not known at time of booking. Some of the tenants were not pleasant. However the allocated unit was clean and comfortable

6/10 Okay

Collette

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Receptionist was friendly and helpful, room was tidy and clean enough, close to Pukekura Park but the condition of some of the other rooms wasnt good, boarded up doors that had been broken, not very inviting. Was ok for one night but probably wouldn't stay again.

10/10 Excellent

Julian

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service
It was just what we needed! OK, so the room was a little run down. But the bathroom and kitchen surfaces were well cleaned; there was plenty of room; it was quiet; the host was friendly and welcoming; and it was convenient to the locations we wanted to get to. It was perfect for our last-minute night away. Thank you!

4/10 Poor

Cory

Disliked: Cleanliness, property conditions & facilities
If you're looking for a budget room just to sleep in, this is for you. Not suitable if you're going to spend any additional time in the room.

10/10 Excellent

Bronwyne

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This was perfect for our needs as an extended family. Conviently located, the price was good, the amenties provided everything we needed for our stay and the Staff Member I interacted with was lovely and very helpful.
Stayed 1 night in Jan 2023

8/10 Good

Xiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities

8/10 Good

Melvyn

Liked: Staff & service
Disliked: Property conditions & facilities
I think the property just needs some tender loving care. It can be an amazing place if it was maintained and looked after

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Good clean and quiet room...
Stayed 1 night in Dec 2022

10/10 Excellent

Zhaoxiang

8/10 Good

Shona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nice and comfortable. Perfect place to stay if you out all day and need a place for the evening.

10/10 Excellent

Ely

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
very much like a room but not the peole who are staying there was too much noise ar night time was

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location and owner was really nice.

2/10 Terrible

Jaden

Not good. Long tern guests aka state housing in the hotel. I could hear constant walking from the rooms upstairs that kept me awake all night both nights i was staying thier. Not a bad place to stay but the longterm guests will keep you from sleeping. Hence the cheap rates
Stayed 2 nights in Nov 2022

4/10 Poor

Andrew

Business traveler
Disliked: Amenities, property conditions & facilities
I didn't realize it had long term transients Up all night swearing and fighting
Stayed 1 night in Nov 2022

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
The motel is very close to the city and the large Pukekura Park.

10/10 Excellent

Bridgette

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was very clean and tidy. Well appointed with cups glasses, and cooking utensils. Great value for money. A few little things need attention, in Room 9. e.g worn carpet, kitchen cupboard door needs a hinge secured. Toilet door needs planing at the bottom. Staff very prompt with attention to sort out the television. All round a cosy place to stay, loved the wild ducks sleeping peacefully on the lawn, variety of childrens play equipment for those traveling with the family.
Stayed 1 night in Oct 2022

10/10 Excellent

Jeremy

Liked: Staff & service, amenities, property conditions & facilities
For the affordable price this place is perfect
Stayed 3 nights in Sep 2022

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for events at the Bowl
Stayed 1 night in Apr 2022

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Neil

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisey
Stayed 4 nights in Feb 2022

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I did like the fact that there was self catering facilities, did not like the fact that it appears to be full of WINZ clients, especially in the upstairs rooms, lots of noise coming through from footsteps upstairs, plus water pipes made weird sounds everytime they turned on the water.
Stayed 2 nights in Jan 2022