Ratings based on 18 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from Havelock North
Great servicePosted Aug 19, 2013 on Hotels.com
The service of this hotel is second to none and they realy look after their clients. The breakfast is always good and the ladies at the front desk are legendary
for Business Travelersby Brian from Lower Hutt, New Zealand
Home away from HomePosted Aug 8, 2013
Pros: Good food with friendly room service.
Cons: I miss getting complimentary biscuts !
Location: Perfect for my cliental type as they are spread throughout the New Plymouth area. When you stay on the one way system you can get anywhere quickly.
Instant at check in, room was well equipped and clean, instruction for use of ammenaties were clear, staff were bright and friendly, the location is very central and makes it easy for travelling around the area.
for Overnight Stay Before Destinationby ange_mtm from Matamata
Great ServicePosted May 5, 2013 on Hotels.com
Had great service, bed was a bit uncomfy. Rooms very hot, they need airconditioning. Room was clean apart from a chip from prior guests by the table by bed. Though would have no hesitation booking here again.
for Everyoneby Amy from Auckland, New Zealand
Hot, but location is good.Posted Apr 1, 2013
Too hot at night. not much wind to cool down. Room is ok, quiet, but just too hot. And you can't let door open at night, made it super not at night. Kid don't feel well.
for Business Travelersby AJ from Auckland, New Zealand
Quality Hotel - Good Value For MoneyPosted Mar 27, 2013
This is a nice hotel with friendly staff. It's location is fairly central to town and within walking distance to restaurants.
for Everyoneby A verified traveler
Does the job, clean and tidy, no fussPosted Mar 9, 2013
Was just in town for 24 hours for a running race. Hotel was everything that I needed - good bathroom, comfortable bed, TV with some additional channels.
Recommendedby A verified traveler
Posted Oct 7, 2012 on Hotels.com
for Couplesby A verified traveler
A great weekend in the NakiPosted Oct 3, 2012
The room was very well presented,staff helpful, and food of good standard.
Recommendedby A verified traveler from Studio City, California
Great Hotel, Efficient Staff, Horrible BedPosted Apr 16, 2011 on Hotels.com
The hotel itself was fine and the staff was very professional and helpful. The room was large, clean and well-appointed. However, the bed was deplorable! The matress sank in the middle like a hammock, and there was some sort of heating pad under the sheet and on top of the mattress with lumps and wires. I ended up tearing apart the bed and taking the heating pad off, but the bed still sagged in the middle, and I got a horrible night's sleep with a backache in the moring. It's probably the best place in New Plymouth, but they need to replace the beds!
Recommendedby A verified traveler from Wellington nz
Posted Jan 13, 2011 on Hotels.com
the rooms are very hot in summer even with a ceiling fan. avoid booking on a saturady night if they have weddings as it can be very noisy when they all go home!