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Reviews of Hôtel de l'Europe

3 out of 5
Hôtel de l'Europe
5 Rue Victor Hugo, Castres, TARN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 254 reviews" "
Rating 8 - Good. 62 out of 254 reviews" "
Rating 6 - Okay. 11 out of 254 reviews" "
Rating 4 - Poor. 4 out of 254 reviews" "
Rating 2 - Terrible. 1 out of 254 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Pieter

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great host. Building a bit tired but still characterful. Parking can be a problem nearby.
Stayed 1 night in Sep 2023

10/10 Excellent

Elaine

Stayed 2 nights in Jan 2023

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

TD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming ambient hotel, attractive, good location
Lovely, ambient hotel, Very unusual attractive reception area, lovely welcoming receptionists, good room, plenty of pillows, good air con, comfortable beds great location, easy on street meter parking
Stayed 1 night in Jul 2022

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Fascinating old building, lots of character. Room large and pleasant. Good buffet breakfast. Only niggle was that there was only one rather small pillow each - fine for my wife (and presumably, many others) but I really missed having another. I did ask, but it seemed that the, otherwise very helpful and friendly, staff couldn't find one. Apart from that, we very much enjoyed our stay. The free local buses are a bonus if you're travelling by train - it's quite a long walk from the station!
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Greg, Uk

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the centre of the town lots of car parking options nearby but you will need to walk five minutes to the hotel. Fantastic decor as you walk in the reception and a lovely hotel dog. Rooms are very quirky and definitely worth getting a superior room for the open bathroom!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Carly

Lovely stay, thoroughly recommend
Lovely stay, excellent location and gorgeous rooms. Would thoroughly recommend and the staff had very good English which helped with our poor French.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and Staff
Perfect location for the square and in hebold part of the city. Absolutely perfect
Stayed 3 nights in Jul 2018

10/10 Excellent

Tigers fan, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel mix of old and new
Excellent hotel, very clean, very comfortable bed. Room mix of old and new. Close to town centre, shops and restaurants. Very friendly owner and all staff everyone were very welcoming and couldn't do enough for you.. Superb buffet breakfast with fresh squeeze your own orange juice. Would highly recommend staying here.
Stayed 3 nights in Jan 2018

8/10 Good

H, Leicestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, quirky hotel, very old but with mod cons Comfortable and clean rooms
Stayed 2 nights in Jan 2018

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very helpful and hotel very central
Very centrally situated, good value, quality hotel with very pleasant, helpful staff. My wife and I very pleased with it.
Stayed 2 nights in Dec 2017

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual, Quirky, Bit like the Owner :)
Was a last minute change due to unsuitability of another booking. Couldn't have been luckier. The hotel is a gem. Breakfasts were something else too, enough for the day for any appetite. It is very central to the centre of Castres, the main square, the Cathedral of St Benoit, museum etc etc. Hope we draw another local team in the ERC so we can go back.
Stayed 2 nights in Oct 2017

10/10 Excellent

S n S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing find! Hospitable!!
What a great surprise. Literally tucked into the stone streets in the shopping section of Castres. Don't let that worry you! It was quiet, comfortable and beautiful The innkeeper was so great!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Simon, Sale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon hotel
Great hotel. Themed rooms running throughout the hotel. Bed was sooooo comfy. Only slight niggle was that the bar wasn't open late on but there were plenty of others in the area. Great hotel if any rugby fans are following their team away at Castres

10/10 Excellent

Martin, Newport, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rugby Trip
Chose the hotel because of the good reviews and I was not disappointed. We were 8 males on a Rugby trip and stayed from Friday to Sunday. From the moment we walked in we loved it,the building is beautiful and old fashioned. The proprietor was very friendly. The twin rooms were excellent with plenty of space. The lift however was the slowest lift in the world, but at least it worked. All the staff was very friendly and helpful. The breakfast was €11 extra, but very much worth it,with all the continental staples of croissants, bread, pastries, yogurt, fruit, cheese and meats. There was fresh orange juice,you could watch the machine juicing the oranges! Tea and coffee was table service. Location is great,just a stone's throw from the main town square.

10/10 Excellent

Paul, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful little town centre hotel
Looking for a town centre hotel and found this wonderful place which was full of unique character. Nicely located in the centre off a side street, the reception area and rooms have a lovely distinctive style which is very welcoming. Car parking is available but is some way away from the hotel, but it is secure and within easy walking distance. Castres is a beautiful little town and well worth a visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & convenient
Very pleasant staff, good size room and comfortable bed. Interesting and different decor! The steps up to get into the bath could present a challenge to some guests, but that was the only niggle.Very central and convenient location.

10/10 Excellent

noel , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to main square
Good and helpful staff,breakfast...just a good hotel with easy accessibility to centre of town...rooms a bonkers but in a good way...love the character off the hotel.

8/10 Good

SpeakerBill, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but comfortable hotel in the centre of the
Interesting hotel, we were on 3rd floor - no lift but otherwise room was fine. Everyone really helpful. Will definitely stay here again if in the area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family run Hotel
Lots of character as this hotel seems to be a very old building with a nice mix of in period fittings along with some fresh modern furniture, my room was good, clean and more than adequate, breakfast was continental and good, i liked the freshly squashed orange juicer machine. The owner was really friendly and very helpful, Ideally situated in the centre of a very nice town. I would definitely stay again.

10/10 Excellent

John, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre location
Enjoyed our stay in this somewhat quirky hotel. Although it did lack the use of the central heating system, on what turned out to be a rather chilly weekend in mid-October. Some lack of communication with some non-English speaking staff (but no great problem).

10/10 Excellent

Gord, Halifax, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to downtown
This hotel was easy to find and the parking was not very far away. The shopping district and eateries are very close by and the city was another pleasant stop on our journey through the area.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from isabelle on Dec 27, 2023
merci!

10/10 Excellent

SAMUEL

Stayed 1 night in Dec 2023
Response from Isabelle on Dec 27, 2023
Merci beaucoup

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Isabelle on Dec 27, 2023
Merci beaucoup

10/10 Excellent

Ursula

Stayed 1 night in Nov 2023

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Marcel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Isabelle on Oct 25, 2023
Merci MarcelAu plaisir de vous revoir!!

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, personnel très accueillant
Très Bel hôtel. Personnel très accueillant. Chambres bien décorées, de bonne taille. Accès véhicule via rue piétonne, uniquement pour déposer les bagages. Parking à une centaine de mètres.
Stayed 5 nights in Sep 2023

10/10 Excellent

olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jean-Marie

Stayed 1 night in Sep 2023

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une pépite
Sûrement le plus bel hôtel visiter depuis longtemps, ! Dans un Esprit musée et hôtel particulier , splendide ! Une pépite !
Stayed 1 night in Sep 2023
Response from Isabelle on Sep 17, 2023
Merci beaucoup Marie! Au plaisir de vous revoir, bonne continuation.

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres agreable
Stayed 1 night in Aug 2023

10/10 Excellent

Yves

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top
Hôtel formidable , typique et magnifique Service , disponibilité et gentillesse au menu Le personnel est formidable Petit déjeuner top , mention spéciale pour les pan cakes Que du bonheur, bravo
Stayed 1 night in Aug 2023

10/10 Excellent

Alexandre

Stayed 1 night in Jul 2023

10/10 Excellent

Mats

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Isabelle on Jul 12, 2023
Merci beaucoup,Au plaisir de vous revoirCordialement,Isabelle

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel avec sa personnalité!
La structure et la décoration de l'hôtel sont un vrai plaisir et une expérience originale. L'accueil est parfait, la position parfaite.
Stayed 1 night in Jul 2023

10/10 Excellent

PASCAL

Stayed 1 night in May 2023

4/10 Poor

Philippe

Stayed 1 night in May 2023
Response from isabelle on May 21, 2023
Monsieur a réservé mais n'est jamais venu!!

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Rodolphe

Stayed 1 night in Mar 2023
Response from Isabelle on Mar 30, 2023
Merci Rodolphe!au plaisir de vous revoir,Cordialement,

10/10 Excellent

olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from isabelle on Mar 3, 2023
Merci beaucoup,Au plaisir de vous recevoir à nouveau.

10/10 Excellent

Philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Isabelle on Feb 17, 2023
Merci Philippe,Au plaisir de vous recevoir à nouveau.