Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
5.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Personal Eventby Impressed
Visit to ZakaponePosted Aug 20, 2012 on Hotels.com
I enjoyed it and would be happy to return. It was clean comfortable and the staff were very helpful. MEals were delicious and portions were generous. It is a short taxi ride to the town and railway station and walking distance to the town and other attractions are manageable and enjoyable. I would definitely return
Recommendedby A verified traveler from London
Comfortable and friendlyPosted Mar 18, 2012 on Hotels.com
Stayed at Hotel Crocus for 3 nights and all in all found it very nice; if a little rough around the edges. We booked a superior double however this was actually a twin; when i asked at reception they said there were no double beds in the hotel but they would sort it out, sure enough when we returned the 2 singles had been pushed together! The room was also too cold and after asking a couple of times an extra electric heater was brought by the always friendly staff. Nice bathroom with heated floor went down well, although cheap toiletries and toilet paper let it down. The restaurant here is great although very expensive, as is the wine; although the bar is reasonable. The mini-bar in the room is hugely overpriced so steer clear. Despite these little issues we had a great time here and the staff were very helpful; especially Chris who helped me orchestrate a great proposal to my now fiance! Thanks again Chris! Good facilities including pool, sauna etc. This hotel is recommended overall however make sure you get a good rate as it may not live up to what you expect at full price