Featured Image Guestroom Guestroom Guestroom Living Area Guestroom View Indoor Pool Gym Snow and Ski Sports Property Amenity Game Room Game Room Childrens Play Area - Indoor Restaurant Restaurant Restaurant Restaurant Buffet Buffet Food and Drink Hotel Bar Hotel Bar Hotel Lounge Banquet Hall Banquet Hall Meeting Facility Meeting Facility Hotel Front Beach Outdoor Dining Sundeck Exterior Aerial View Aerial View Aerial View Mountain View Street View
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Get an overview of this hotelSki-in/ski-out access for family fun on the slopes

Location

Located in the mountains, this ski-in/ski-out hotel in Zakopane is within 1 mi (2 km) of Villa Koliba and Tatra Museum and close to winter sports such as snowshoeing and snowmobiling. Gubalowka Market and Zakopane Aqua Park are also within 3 mi (5 km).

Hotel Features

Ski into Mercure Zakopane Kasprowy, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and massage/treatment rooms.

Room Amenities

All 288 rooms provide free wired Internet, refrigerators, and TVs. Guests will also find room service, free bottled water, and hair dryers.

Hotel Amenities

Hotel Amenities

Have fun with onsite winter activities, including downhill skiing and snowboarding. Enjoy a swim in the indoor and outdoor swimming pools after a day on the slopes. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary high-speed wired and wireless Internet access. This ski hotel also offers a children's pool, a complimentary children's club, and a children's club. Parking is available onsite for a surcharge.

Mercure Zakopane Kasprowy has designated areas for smoking.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Arcade/game room
  • Area shuttle (surcharge)
  • Babysitting or childcare
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Children's club
  • Children's club (free)
  • Children's pool
  • Coffee shop or café
  • Conference center
  • Conference space size (feet) - 10226
  • Conference space size (meters) - 950
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free WiFi
  • Free wired high-speed Internet
  • Gift shops or newsstand
  • Indoor pool
  • Laundry facilities
  • Luggage storage
  • Meeting rooms 5
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 7
  • Number of meeting rooms - 8
  • Number of restaurants - 3
  • Outdoor pool
  • Outdoor tennis court
  • Picnic area
  • Pool sun loungers
  • Porter/bellhop
  • Rooftop terrace
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Sauna
  • Self parking (surcharge)
  • Ski passes available
  • Ski storage
  • Ski-in/ski-out access
  • Spa treatment room(s)
  • Supervised childcare/activities
  • Supervised childcare/activities (surcharge)
  • Television in lobby
  • Tennis on site
  • Total number of rooms - 288
  • Tours/ticket assistance
  • Train station pickup (surcharge)
  • Valet parking (surcharge)
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Family Friendly Amenities

  • Arcade/game room
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Outdoor tennis court
  • Refrigerator
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Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Valet parking (surcharge), RV, bus, truck parking

Room Amenities

  • Bathrobes
  • Blackout drapes/curtains
  • Free bottled water
  • Free toiletries
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Daily housekeeping
  • Desk
  • Free wired high-speed Internet
  • Hair dryer
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Refrigerator
  • Room service (limited hours)
  • Shower/tub combination
  • Television
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Alpejska Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Banquet Hall Zakopane - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Kasprowy Inn - This restaurant specializes in regional cuisine and serves lunch and dinner. Reservations are required.

Lobby Bar Panorama - Onsite bar.

Room service (during limited hours) is available.

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Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Tennis lessons on site
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Bicycle rentals on site
  • Mountain biking on site
  • Playground on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Downhill skiing on site
  • Snowboarding on site
  • Cave exploring/spelunking nearby
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Spa Services

  • Manicures and pedicures
  • Massages
  • Body treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 4 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 105 per night.
  • Free cribs (infant beds)!

Pets

Pets allowed, Only dogs and cats are allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 18

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Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: PLN 2 per person, per night
  • Airport shuttle transfer per adult: PLN 350 (one way)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: PLN 42 per person (approximately)
  • Airport shuttle fee: PLN 350 per vehicle (roundtrip)
  • Self parking fee: PLN 35 per night
  • Valet parking fee: PLN 60 per night
  • Pet fee: PLN 60 per pet, per night
  • Rollaway bed fee: PLN 105 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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