Front of property - evening/night

Reviews of Alma Hotel & Lounge

Alma Hotel & Lounge
Yavne 23, Tel Aviv

Reviews

8.4

Very Good

Rating 10 - Excellent. 92 out of 170 reviews" "
Rating 8 - Good. 40 out of 170 reviews" "
Rating 6 - Okay. 16 out of 170 reviews" "
Rating 4 - Poor. 10 out of 170 reviews" "
Rating 2 - Terrible. 12 out of 170 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Shahaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very very noisy, on the street without any proper window insolation. Also very dark and non lite.
Stayed 1 night in Jan 2024

10/10 Excellent

Dominik

Liked: Staff & service, room comfort
Alma the heart of Rothschild Blvd
Special boutique hotel l, I can't explain my feelings towards this stay. It's amazing in all ways. The hotel needs renovation a bit in the rooms. But the service made all this anger go. Il see you soon can't wait,generous staff employees with big ❤️ heart.And lovely vintage and green 💚
Stayed 1 night in Dec 2023

10/10 Excellent

gerald

Traveled with partner
Liked: Amenities
A war broke out and these guys were great making the best of a situation
Stayed 3 nights in Oct 2023

10/10 Excellent

Levi

Stayed 3 nights in Sep 2023

10/10 Excellent

Cynthia

Stayed 3 nights in Aug 2023

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a kind hotel
One of the best weekends in Tel Aviv, thanks to Alma hotel, great room, super great staff, willing to give service and always listening Hotel designed retro which add to the good vibes of this weekend, location perfect, everything was in a short walk a way
Stayed 1 night in Jul 2023

10/10 Excellent

Gary

Stayed 2 nights in Jun 2023

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at Alma Hotel for 4 days in late May 2023. Overall, my stay was good. I really liked an interesting 'boutique' atmosphere on this small hotel; a nice room with a comfortable temperature but without a noisy AC that I see in some old hotels in the USA (that is, in Alma, the room is air conditioned and a client is in control of the temperature but it seems to be a quieter technology); its friendly personnel (they answered all my questions about how to use a coffee machine, how to get to the beach, how to order taxi); and its central location - by the Rothschild Blvd with its hotels and restaurants, and only 30 min walking distance (I traveled by foot) to the scenic walkway by the beach and to the beach itself. One downside: The area around the hotel is very noisy because of multiple construction sites; this applies to many other areas of the city. Here, construction happened during night hours; so bring your earbuds when coming to Tel Aviv. Although Alma is not a place with a scenic view, it was comfortable and the central location made it perfect for my "sightseeing" purpose.
Stayed 3 nights in May 2023

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great for walking to the beaches. The staff was very pleasant and helpful.
Stayed 1 night in Jun 2023

4/10 Poor

Ariella

Stayed 1 night in May 2023

10/10 Excellent

Florence

Traveled with family
Great stay. Beautiful and clean and convenient.
Stayed 3 nights in May 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms not soundproof
Stayed 2 nights in May 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Hung

Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
Bell’hotel, servizio carente.
Posizione ottima, camera e bagno spaziosi (suite con balcone). Siamo rimasti due notti, la stanza non è stata pulita, abbiamo richiesto due volte gli asciugamani alla reception, ma non sono mai arrivati. Reception molto gentile (un bonus per Sasha), ma degrado nel servizio e nelle condizioni dello stabile, che meriterebbe manutenzione per rimanere l’hotel boutique del livello che aveva prima della pandemia.
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniel

Stayed 1 night in Feb 2023

10/10 Excellent

A

Stayed 2 nights in Feb 2023

8/10 Good

CHRISTIANOS

Stayed 4 nights in Jan 2023

10/10 Excellent

Lori, Shaftsbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very good location. Our room was large, clean and comfortable.

10/10 Excellent

Michal

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel in Tel Aviv
What a great hotel! Great location, great service, super friendly stuff. I’ll definitely be back. The manager, Adi, was so accommodating and hospitable.
Stayed 2 nights in Dec 2022

10/10 Excellent

Milagros, Antioch

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with everything you need.

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service
Great customer service.
Stayed 3 nights in Nov 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022

4/10 Poor

Ofra

Disliked: Staff & service, amenities, property conditions & facilities
An beautifully restored building from the 1920s in the center of Tel Aviv. The executive room was nicely decorated, but also noisy, dark and without sufficient lighting. The room had an espresso machine but an empty mini bar. There was no other facilities or amenities - no lobby, restaurant or a cafe. The rooms are cleaned only in the late afternoon. During my stay, they had a wedding with loud dance music and I basically had to wander out at 10pm to escape the noise after an exhausting day. Those conditions do not justify the high rates of the rooms.
Stayed 6 nights in Oct 2022

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Adam on Jul 22, 2022
Dear Jonathan, We're glad to hear that your experience in the hotel was great :) Thank you for taking the time to leave a review.

6/10 Okay

Tamar

Liked: Property conditions & facilities
Too expansive, very very noisy
Grate location, nice room, bad window isolation, very nosy from outside. Not so clean shower, TV doesn’t get the remote, cause it’s too high. The desk girl doesn’t speak Hebrew. There was a party in the garden of the hotel until very late, 23:30 only when we called the police the music was less load, then at 7:00 in the morning they started again. Very high potential for the place - very poor application of it !
Stayed 2 nights in Jun 2022
Response from Adam on Jun 30, 2022
Dear Tamar, Thanks for taking the time to leave a review. It's unfortunate to hear that we disappointed a guest; we will keep in mind the noise problems and do the best we can to improve the experience we offer going forward. Your review will help us improve, and we appreciate it !

8/10 Good

Todd

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Wish they had breakfast
Stayed 1 night in Jun 2022
Response from Adam on Jun 25, 2022
Dear Todd, Thanks for taking the time to leave a review. Indeed, our restaurant has not been in operation for some time, so we could not serve breakast; rest assured, however, that we're always working to bring it back. We're glad to hear that your stay was well otherwise :)

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Awesome hotel - spacious room, super comfortable bed, strong Wi-Fi, helpful personnel
Stayed 4 nights in Jun 2022
Response from Adam on Jun 14, 2022
Dear Roman, We would like to thank you for leaving a review. We're glad to hear that your stay with us was well :)

8/10 Good

Praveen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great Stay
Had an amazing experience with stay of 5 days. I wish restaurant could have been opened for guest. Location is very good for new visitors as its in center & can explore many things around with good surroundings. Overall it was a great stay. Look forward to stay again.
Stayed 5 nights in May 2022
Response from Adam on Jun 13, 2022
Dear Praveen, Thank you for leaving a review, we always appreciate both praise and honest criticism. We are happy to see that your stay was positive all around; indeed, however, our restaurant hasn't been in operation for some time, and we always work to bring it back.

2/10 Terrible

Natalie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The location was great and the room was comfortable, but I’ve never experienced such an unpleasant and unhelpful staff at any other hotel I’ve stayed at. Would not recommend.
Stayed 4 nights in Mar 2022
Response from Adam on May 3, 2022
Dear Natalie, Thank you for leaving a review. We are sorry to hear of your discontent with our staff; your review will help us improve our service.

4/10 Poor

adi

badly insulated from noise, service is aloof
Stayed 1 night in Mar 2022
Response from Adam on Mar 26, 2022
Dear Adi, Thank you for taking the time to leave a review. We're sorry to hear of these issues you experienced during your stay. We will keep the criticism in mind to improve the experience going forward !

2/10 Terrible

sydney

Stayed 1 night in Mar 2022

6/10 Okay

Tsvi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2022

2/10 Terrible

Yael

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tv channels were not available No hot water Low water stream Poor poor services
Stayed 1 night in Jan 2022
Response from Adam on Jan 16, 2022
Hello Yael, Thank you for taking the time to leave a review. We will work on the issues listed. Your criticism helps us know how to improve the experience :)

8/10 Good

Ofir

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The location is excellent. Staff was welcoming and customer oriented. The room was great, like the decor and the bed was fantastic. The only improvent needed is a better upkeep and maintenance of the hotel which can be done easily and make the stay perfect.
Stayed 1 night in Dec 2021
Response from Adam on Dec 25, 2021
Dear Ofir, Thank you for taking the time to write a review. We're glad to hear that your stay was enjoyable. As for maintenance, we will work on improving our upkeep so as to perfect future experiences. Your constructive criticism helps us improve. :-)

2/10 Terrible

Yuval

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2021
Response from Adam on Dec 22, 2021
Dear Yuval, Thank you for leaving a review, as it lets us know that we can improve some things. We would appreciate if you contact us by e-mail or phone so that we may know what should be improved upon.

8/10 Good

Rina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The good, room size, vibe and decor. Hotel Location The bad, electric switches orientation and labeling, not enough artificial light, blown light bulbs, none of them fixed during the stay, although it was mentioned to the front desk.
Stayed 1 night in Oct 2021
Response from Adam on Oct 23, 2021
Hi Rina, we're happy to hear that you enjoyed your stay with us. We're glad we could offer you a great experience. We also appreciate the criticism, and we'll tend to it so as to improve the experience for our guests, including yourself, next time.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alma is a picturesque boutique hotel in a great location in Tel Aviv. The staff was extremely accommodating and helpful. It's a little noisy at night.
Stayed 2 nights in Jul 2021
Response from Mathilda on Jul 31, 2021
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Very Friendly location is good if you like to walk. Neighborhood can get loud at night but they give a quiet room
Stayed 1 night in Jul 2021
Response from Mathilda on Jul 18, 2021
Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Best regards,

2/10 Terrible

dror

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Yulia on Jul 10, 2021
Dear Guest, We are sorry that you are unsatified with your staying in out hotel. Every review is important for us it helps to make our service better. Best regards,

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
when i ordered the room as a gift to my mothers birthday' the hotel had a parking on site availability. this is one of the reason i booked that hotel. when i called the hotel the manager was laughing saying they sold the parking during covid and forgot to update this information. i asked her to help me find a parking located outside the hotel- she ignored my request after telling me she will help. didnt take any responsibility on the disinformation that led me to book the hotel in the first place. then she was giving lies on how i didnt understand its only wheelchair accesible parking, (my mothers BF is handicapped), than she said its says ''available'' parking so it doesnt mean we give it to you and so on and so on, so many excuses even though in the beginning she admitted they just sold it. disgusting out of norm behaviour of staff, would never book there again' and dont recommend you too either. breakfast was lame. just dont.
Stayed 2 nights in Jun 2021
Response from Yulia on Jul 2, 2021
Dear Guest, thank you for sharing your feedback. We are sorry your experience didn't match your expectations. It was misunderstanding between you and our stuff. Before the date of check in you were informed that the payment of the room doesn't include the parking. However we provided you the telephone number of the parking place. And in your reservation was said about the availability for hosting handy-cups in one of the rooms. We set a high standard for ourselves ans we are so sorry to hear this was not met in your interaction with our business. Best regards,

2/10 Terrible

Verified traveler

Stayed 1 night in May 2021
Response from Yulia - Front Desk Supervisor on Jun 12, 2021
Dear Anonymous, we are sorry that you are unsatisfied with your staying in our hotel. We hope we will be able to have a chance to host you again in order to change your opinion. Thank you very much. Best regards,

8/10 Good

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Front Desk Team on Jun 12, 2021
Dear Giuseppe, Thank you vey much for your review. We will be happy to see you again.

8/10 Good

BethM, Manila

Business traveler
Liked: Cleanliness, staff & service, amenities
Beautiful building, large creatively appointed rooms. Staff helpful. No public space other than the restaurant. Steps into the registration area not handicap-friendly.
Stayed 5 nights in Feb 2020
Response from Marcela on Feb 12, 2020
Dear Beth Thank you for taking the time to give us your kind feedback and such a nice review. We are glad that you enjoyed your stay at our hotel, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep hosting. Thank you, once again, for your kind words. Best Regards, Marcela

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Eva on Jan 16, 2020
Dear Daniel, Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words. Best Regards, Eva Benattar

6/10 Okay

gili

Liked: Staff & service
Stayed 2 nights in Nov 2019
Response from Eva Benattar on Nov 26, 2019
Dear Gili, We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a staff member and voice your concerns. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better. Best Regards,

8/10 Good

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and beds - you just need to be a hea
Front of house service was fantastic. Upon checking into the room I was provided with water and macaroons. Room very comfortable - great bed. Powerful shower. Downfall is the road noise from outside that is pretty much non stop and did disturb my sleep. Outdoor rooftop bar was great!
Stayed 3 nights in Nov 2019
Response from Eva Benattar on Nov 26, 2019
Dear Olivier, Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words. Best Regards,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Eva on Oct 18, 2019
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback. All the Alma team is looking forward to welcoming you back. Best Regards, Eva

4/10 Poor

Roee

Liked: Room comfort
Disliked: Property conditions & facilities
Poor breakfast
Stayed 1 night in Aug 2019