Indoor pool, outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas

Reviews of Kfar Maccabiah Hotel and Suites

Kfar Maccabiah Hotel and Suites
7 Perets Berenstein Street, Ramat Gan

Reviews

8.0

Very Good

Rating 10 - Excellent. 291 out of 716 reviews" "
Rating 8 - Good. 235 out of 716 reviews" "
Rating 6 - Okay. 101 out of 716 reviews" "
Rating 4 - Poor. 53 out of 716 reviews" "
Rating 2 - Terrible. 36 out of 716 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Izzet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. I love the place. Comfortable and big rooms, amazing breakfast buffet. I love it :0)
Stayed 3 nights in Mar 2024
Response from Dave - Kfar Maccabiah Hotel on Mar 27, 2024
Dear IzzetThank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that our comfortable rooms and delicious breakfast left a lasting impression. We look forward to welcoming you back soon

10/10 Excellent

rami

Stayed 11 nights in Dec 2023

2/10 Terrible

duncan

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Business traveler
Liked: Staff & service
Great front desk service
Although my trip was postponed the hotel staff were excellent in resolving my issues and I look forward to rebooking next time.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nurit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and pleasant.
Stayed 6 nights in Sep 2023

4/10 Poor

Sammy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is located in the middle of a campus of multiple buildings and nearly impossible to find. You have to park very far away in a parking lot that you have to pay for. The room was nothing like the pictures. Very old and dated. The lobby of the hotel is nice but that’s it. No convenient amenities either. Place is way over priced!
Stayed 1 night in Oct 2023
Response from Dave - Kfar Maccabiah Hotel on Oct 4, 2023
Thank you for your recent stay at Kfar Hamccabiah, and for taking the time to share your feedback. We appreciate your input.We're sorry to hear that you had difficulty finding our hotel within the village. We'd like to mention that Kfar Hamaccabia is situated in a central and easily accessible area, and there are direction signs placed throughout the village to guide guests. Additionally, our location is accurately marked on Google Maps for your convenience.While we're pleased to hear you found our lobby to your liking, we apologize that the room did not meet your expectations. We continuously work to enhance the guest experience.We understand that value for your money is important and regularly assess our pricing to ensure it reflects the quality and services we offer.We hope you'll consider giving us another chance to exceed your expectations during a future visit. Thank you again for your review.Warm regards,

10/10 Excellent

Alissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. The salads at the in house bar were terrific. Pool access was easy enough. Safe waking to the National Park. Comfortable and clean beds and linens. Very happy with my stay and would stay again if ever in Tel-Aviv again.
Stayed 1 night in Sep 2023
Response from Dave - Kfar Maccabiah Hotel on Sep 30, 2023
Thank you so much for your kind words!We'd be happy to be of service to you in the future.Best Regards

8/10 Good

Avram

Stayed 1 night in Sep 2023

8/10 Good

TAMIR LANDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

einat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family suite!
We visited in late august, the hottest and most crowded time in Israel. The hotel was very full but the staff functioned really well and we enjoyed the hotel a lot. An incredible breakfast buffet. Note that the gym is tiny and not the one in the photos.
Stayed 3 nights in Aug 2023
Response from Dave - Kfar Maccabiah Hotel on Aug 29, 2023
Thank you for sharing your experience from your visit to our hotel in late August. We are pleased to hear that despite the challenges of the busiest and hottest season in Israel, you had an enjoyable stay.It's heartening to know that our staff managed the high occupancy efficiently and contributed to your positive experience. We're delighted that you were able to relish our incredible breakfast buffet during your stay.We appreciate your observation regarding the gym and the disparity from the photos. We apologize for any discrepancy and will ensure that our online representations accurately reflect the facilities.We thank you for choosing our hotel and sharing your feedback. We look forward to the possibility of welcoming you back in the future, where we strive to continuously enhance your stay.

4/10 Poor

Marvin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Ido

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Shay B. on Aug 8, 2023
I was sorry to read your negative review regarding your stay last weekend.We make great efforts to provide the hotel rooms with a high level of hospitality.The review and the reporting of deficiencies are very important to us, therefore well be happy to receive more details regarding your poor review score.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Shay B. on Aug 8, 2023
I was sorry to read your negative review regarding your stay last weekend.We make great efforts to provide the hotel rooms with a high level of hospitality.The review and the reporting of deficiencies are very important to us, therefore well be happy to receive more details regarding your poor review score.

2/10 Terrible

Andreea, NEW YORK

Stayed 1 night in Jul 2023

10/10 Excellent

Irina

Stayed 1 night in Jul 2023
Response from shay on Jul 28, 2023
thank you for the score. we appreciate that.

8/10 Good

yacov

Stayed 3 nights in Jul 2023

8/10 Good

David

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
Overall the room was spacious and nice, and clean. The area and parks surrounding the hotel are excellent and easy to walk to. The only issues was that the hotel need some maintenance and the hotel reception is not very helpful. They do not answer the front desk from the room so if you need something 9 times out of 10 you will need to walk down to speak to someone directly for assistance. The other major downside for me was there was no coffee maker in the room - only hot water and instant. The coffee snob in me couldn't deal with that. The offered breakfast which is all served smorgasbord style was not the best of the places I have stayed in Israel.
Stayed 6 nights in Jun 2023
Response from Dave - Kfar Maccabiah Hotel on Jul 24, 2023
We sincerely appreciate you taking the time to share your thoughts on your recent stay with us.We're delighted to hear that you found your room spacious, pleasant, and well-maintained. The surrounding area with its beautiful parks is indeed a highlight of our location, and we're glad you enjoyed exploring it during your stay.However, we apologize for any inconvenience you faced with our reception service, breakfast and the maintenance issues. Your feedback has been duly noted, and we will take immediate steps to address these matters with our team to ensure that our guests receive prompt and helpful assistance at all times.Regarding the absence of a coffee maker in the room, we do understand your preference for freshly brewed coffee. While we don't provide coffee machines in the rooms, we do offer a complimentary kettle along with a selection of powdered coffee and tea to cater to our guests' hot beverage needs. If there is anything specific, you'd like to discuss further or if you have any additional feedback, please don't hesitate to reach out to us directly. We value your patronage and hope to welcome you back soon.Warm Regards,

6/10 Okay

Warren

Stayed 1 night in Jul 2023

6/10 Okay

Mark

Stayed 1 night in Jul 2023

10/10 Excellent

Warren

Stayed 1 night in Jul 2023

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Highly recommend
Stayed 2 nights in Jun 2023
Response from Dave - Kfar Maccabiah Hotel on Jul 24, 2023
Dear Elliot.Thank you for your kind words!We hope to be of host to you in the future.Warm Regards,

10/10 Excellent

Henry

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excellent Parking was shambles
Stayed 4 nights in Jun 2023
Response from Dave on Jun 30, 2023
Thank you so much for your kind review! We are thrilled to hear that you had a good experience during your stay with us. Your positive feedback truly means a lot to our team.Regarding the parking concern you mentioned, we greatly appreciate your feedback. Rest assured, we have taken your comments into consideration and are actively working on improving this aspect of our service.Once again, thank you for choosing us and for sharing your delightful experience. We look forward to welcoming you back in the near future.

8/10 Good

IVY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Modern hotel
Stayed 1 night in Jun 2023
Response from Dave. on Jun 25, 2023
Greetings, We would like to thank you for your positive review.Best Regards,

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, clean, good food, quick, friendly, easy parking.
Stayed 1 night in Jun 2023
Response from Dave on Jun 30, 2023
Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with us.Warm regards

10/10 Excellent

Ruth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I pioe everything only they didnt have the pool open
Stayed 2 nights in Jun 2023
Response from Dave on Jun 7, 2023
Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you enjoyed your experience with us.We wanted to take a moment to address the point you mentioned regarding the outdoor pool. We apologize for any confusion caused by the varying opening hours. Please note that our outdoor pool is indeed seasonal, and this year, its opening date is scheduled for June 18th. We understand that this may have caused some inconvenience during your visit, and we apologize for any inconvenience this may have caused.We genuinely appreciate your understanding and patience regarding the pool's availability, and we hope that you will have the opportunity to experience it during your next visit. We strive to provide the best possible amenities and services to our valued guests, and your feedback will help us ensure that we communicate these details effectively.Once again, thank you for choosing our hotel.Best Regards!

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, good service
Stayed 1 night in Jun 2023
Response from Dave on Jun 7, 2023
Dear Ran! Thank you for your positive review! We appreciate your kind words and are thrilled to hear that you had a great experience at our hotel. We hope to welcome you back soon for another wonderful stay!Best regards,

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches in the room
We were disappointed and very uncomfortable and actually disgusted finding several large roaches in our room
Stayed 1 night in May 2023
Response from Dave on Jun 4, 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced and we appreciate you bringing this matter to our attention.First and foremost, we want to assure you that we take matters of cleanliness and pest control very seriously. Our hotel follows a rigorous and regular extermination schedule to ensure a pest-free environment for our guests. It is possible that the sighting of cockroaches in your room was an unfortunate occurrence following a recent round of extermination. We deeply regret any discomfort or unease this may have caused you.We would like to emphasize that our on-duty managers are always available to address any concerns or issues that our guests may encounter during their stay. We encourage guests to reach out to our team immediately so that we can take prompt action and provide a satisfactory solution. Whether it be a room change or a thorough clean-up, we are committed to ensuring your comfort and satisfaction as our valued guest.Once again, please accept our apologies for the inconvenience you experienced. We greatly value your feedback, as it allows us to continuously improve our services. We sincerely hope that you will give us another opportunity to provide you with a flawless stay in the future.If you have any further questions or require any assistance, please do not hesitate to contact us directly. We are here to ensure that your future visits are enjoyable and trouble-free.Warm Regards,

10/10 Excellent

Rogerio

Stayed 1 night in May 2023
Response from Dave on Jun 7, 2023
Dear Rogerio,Thank you for your fantastic review! We appreciate your kind rating and are thrilled to see that you had a great experience at our hotel. We hope to welcome you back soon for another wonderful stay!Best regards,

10/10 Excellent

Erin

Stayed 1 night in May 2023
Response from Dave on Jun 7, 2023
Thank you for your fantastic review! We appreciate your kind score and are thrilled to hear see that you had a great experience at our hotel. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Leon

Stayed 1 night in May 2023
Response from Dave on Jun 7, 2023
Thank you for your fantastic review! We appreciate your kind score and are thrilled to hear see that you had a great experience at our hotel. We hope to welcome you back soon for another wonderful stay!

8/10 Good

george

Stayed 1 night in May 2023
Response from Dave on Jun 7, 2023
Thank you for your great review! We appreciate your kind score and are thrilled to see that you had a good experience at our hotel. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Heng-Ju

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2023
Response from Dave on Jun 7, 2023
Thank you for your fantastic review! We appreciate your kind score and are thrilled to hear see that you had a great experience at our hotel. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Tim, Saskatoon

Stayed 1 night in May 2023
Response from Dave on Jun 7, 2023
Thank you for your fantastic review! We appreciate your kind score and are thrilled to hear that you had a great experience at our hotel. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Rolland

Stayed 1 night in May 2023
Response from Dave on Jun 7, 2023
Thank you for your fantastic review! We appreciate your kind score and are thrilled to hear that you had a great experience at our hotel. We hope to welcome you back soon for another wonderful stay!

6/10 Okay

H

Stayed 2 nights in Apr 2023
Response from Dave on Jun 7, 2023
Thank you for your review. Please feel free to contact us via hotel@kmc.co.il if you feel the need to elaborate on your mediocre experience. Best Regards,

10/10 Excellent

Andrew

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice stay. We only stayed for the night but liked the location and liked the location. Room was upgraded to a suite which was a nice bonus.
Stayed 1 night in May 2023
Response from Dave on Jun 7, 2023
Dear Andrew,Thank you for your fantastic review! We appreciate your kind words and are thrilled to hear that you had a great experience at our hotel. We hope to welcome you back soon for another wonderful stay!Best regards,

10/10 Excellent

ERICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff greated us at 1:30am .We were upgraded to a suite with both a shower and a bath tub. Helpful with recommendations and transportation. Best breakfast buffet we've had in Israel.
Stayed 1 night in Apr 2023
Response from Dave on Jun 7, 2023
Dear Erica.Thank you for your fantastic review! We appreciate your kind words and are thrilled to hear that you had a great experience at our hotel. We hope to welcome you back soon for another wonderful stay!Best regards,

4/10 Poor

DANIEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Did not appreciate that breakfast was not included (as in almost every hotel in Israel) and to add it was a pain in the tushy.Front desk staff was not very helpful
Stayed 1 night in Apr 2023
Response from shay on Apr 15, 2023
I was sorry to read your negative review regarding your stay.We make great efforts to provide our guests with the utmost level of room quality and comfort.I would like to mention that your reservation did not include breakfast, and therefore you were asked to pay separately for breakfast. I am surprised by your dissatisfaction with reception staff considering the fact that the same staff upgraded your reservation while you were checking in to the highest-level suit at no extra charge.

2/10 Terrible

Javier

Stayed 1 night in Apr 2023

2/10 Terrible

Mariya

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel advertises pool and airport shuttle, however, pool has very limitted hours and was not open the days we were there. Also, there is no shuttle - the reception dials a cab driver for you who charges an arm and a leg for the shuttle service - so its better to use Uber. In addition, our room key was broken and security spent 2 hours trying to fix it - it did not work out, they ended up giving us regular key, but I had to fill out declaration form to get the key - everything was taking very long time to resolve
Stayed 1 night in Feb 2023
Response from Dave on Mar 4, 2023
Greetings Mariya. Thank you for your review.Your response was taken into consideration and will be forwarded to the right departments in order to make sure these issues won't occur again. We'd like to point out that our hotel prides itself with its customer service and it sounds that in this case we didn't meet our standards, we apologize for any inconvenience tha may have been caused by this.In regards to the pool, the hotel pool is indeed seasonal and the hours are limited. For specific times, please check with the hotel directly. In regards to the Shuttle - The hotel indeed operates a paid-shuttle service that provides pick-up / drop-off services per guests request.Thank you again, hopefully we can be of service to you in the future.

2/10 Terrible

W. Clark

Stayed 1 night in Feb 2023
Response from Dave on Apr 14, 2023
Greetings. We are very sorry to hear about your negative experience in our hotel. We'd love to speak to you to understand more. Please contact us via email at hotel@kmc.co.ilBest Regards

10/10 Excellent

Irina

Stayed 1 night in Feb 2023
Response from shay on Mar 19, 2023
we are happy to know that we met your expectations and that you had a pleasant stay.well be glad to host you again

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happily Surprised
We stayed at the hotel for only one night before a sporting event. I was happily surprised by the general installations, the check in and check out process. The suit was large, clean and comfortable. We highly recommend this hotel.
Stayed 1 night in Feb 2023
Response from Shay B. on Feb 25, 2023
thanks a lot Marcela for your positive review.We appreciate that.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to have more food availability between bar and restaurant throughout the day. Other than that the staff was professional and the property was secure. Great gym!
Stayed 5 nights in Feb 2023
Response from Dave on Mar 4, 2023
Thank you for your review! Hope to be of service to you in the future.

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, free parking, and excellent fitness.
A bit of a problem with temperature adjustment, otherwise very good. Free parking is at the park adjacent to the hotel.
Stayed 2 nights in Feb 2023
Response from Shay B. on Feb 20, 2023
Thanks a lot for your positive review. We appreciate that.

6/10 Okay

Yuval

Stayed 3 nights in Feb 2023
Response from Shay B. on Feb 20, 2023
Hello yuvalWe'll be happy to get more details why you were unsatisfied from your stay.

10/10 Excellent

Abiodun

Stayed 1 night in Feb 2023
Response from shay on Mar 19, 2023
we are happy to know that we met your expectations and that you had a pleasant stay.well be glad to host you again