Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cairo, Egypt

Decent mid-range option near beach

Posted Nov 2, 2014
My experience at this hotel was mostly fine, especially after I changed rooms. The first room I was assigned was cute, but it was a little dirty (there was a little tiny pile of dead bugs near the sink), the toilet didn't flush properly (although somehow the staff was able to get it to work), and a lightbulb was out in the bathroom. Apart from the toilet issue, none of these problems were deal-breakers for me. Nonetheless, since I wasn't having success with the toilet, the hotel staff moved me to a different room that was a little less cute, but possibly a tad bigger and included a free bottle of water (which is pretty standard in most hotels but was missing from my first room - a small plate of goodies was included in both rooms, though). The free wifi worked great. The free breakfast was more than adequate with a range of options to suit most folks. This is a "modern" hotel, not necessarily a quaint or cozy one, but given its proximity to the beach, it's a good alternative if you don't want to pay Dan, Sheraton, or Hilton prices.
Comment from Hotel Management
Nov 6, 2014 by Deena, Hotel Management
Dear Guest, Thank you for taking the time to post your comments of your stay at our Hotel. We apologize that your first room, and your comments will be sent to our cleaning staff right away. Though we are glad you found our staff to be helpful as this is a major priority for us. We also are happy to hear you enjoyed the wifi, location and other amenities. We hope to see you back with us again! All the best, Deena- Guest Relations Manager
Comment from Hotel Management
Nov 6, 2014 by Deena, Hotel Management
Dear Guest, Thank you for taking the time to post your comments of your stay at our Hotel. We apologize that your first room, and your comments will be sent to our cleaning staff right away. Though we are glad you found our staff to be helpful as this is a major priority for us. We also are happy to hear you enjoyed the wifi, location and other amenities. We hope to see you back with us again! All the best, Deena- Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Far from water, on a hill

Posted Oct 26, 2014
Pros: The hotel restaurant and the rooftop terrace
Location: Nothing to do nearby and access by foot to anything requires that walk up and down hills quite a bit.
It was an ok hotel but far from the boardwalk. Far from any quality restaurants, however the hotel restaurant is quite good.
Comment from Hotel Management
Oct 29, 2014 by Deena, Hotel Management
Dear Guest, We are pleased that you took the time to post your thoughts of our Hotel as it helps us improve our accommodation for future guests. We apologize that you found the Hotel far from the boardwalk and restaurants though I am very happy to hear that you enjoyed the Hotel restaurant. All the best in your future travels, Deena- Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach.

Posted Aug 3, 2014
Very close to Frishman Beach. Hotel staff are amazing - especially front desk manager - Maya.
Comment from Hotel Management
Aug 6, 2014 by Deena, Hotel Management
Dear Guest, Thank you kindly for taking the time to post your review. We appreciate your effort and it always helps us make the Hotel better for future guests ( and you if you would kindly return to stay with us again). We are glad you appreciated the location and the Hotel Staff. I will definitely send them your comments and speak with Maya as I know they work very hard to make each guests' stay a memorable one. All the best and hope to see you soon! Regards, Deena- Guest Relations Manager
4 out of 5
Recommended
by Petefrom UK

Great location, nice hotel, currently very noisy

Posted Jun 3, 2014 on Hotels.com
Theres some major contruction going on right next to this hotel currently (and its the foundations of a 3/4 storey building, so will be like it for some time). Also more contrcution inside the hotel on the 1st floot. 1st floor contruction didn't really bother us except at breakfast as we were on the 4th floor, but the contruction right next to the hotel will wake you up about 7.30 am every day. Fine if your an early bird, and want to get up before the heat of the day. The plus points are free parking under the hotel, and free WiFi, and its VERY close to the beach.
Comment from Hotel Management
Aug 9, 2014 by Guest relations manager, Hotel Management
Greetings Pete Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We apologize profusely for the renovations that are occurring in the hotel and if they have interfered with your enjoyment of our accommodation. Though hopefully you will return to us and see the lovely changes of the hotel. We are working to remedy the noise factor. More importantly, I am so happy to hear that you enjoyed the parking, free wifi and the great location of our hotel. We hope to see you again in the future. Best, Deena=Guest relations manager
3 out of 5
Recommended
for Everyone
by cfrom london

Simple to put right issues!

Posted Jun 2, 2014
Pros: The friendly and helpful staff. The varied breakfasts.
Cons: As mentioned before, I think the issues with the bathroom, e.g. smells , sounds (privacy), steam and, a little more attention to detail when cleaning.
Location: It was lovely being so near the beach. Eating out at night was great! We also found the best falafel in TA at, 'Falafel Satay', a short away.
The bathroom was so steamy, that the lovely mirror over the basin, could not be used. The full-length mirror in the bedroom was badly positioned, so that, my back was against the window, having poor light. With no extractor in the bathroom and, two people sharing, there were lingering toilet smells. There was also a lack of privacy, even with the bathroom door shut! It was lovely to have clean bath-towels daily, but, the telephone was a little 'grimey'. We enjoyed the breakfasts and, having the very attentive staff. In all, the staff were very friendly and helpful so, with the tiny issues attended to, I would rate The Prima City Hotel as generally pleasing.
Comment from Hotel Management
Jun 5, 2014 by Deena, Hotel Management
Greetings guest Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Per your comments, we are looking into the ventilation in the bathrooms to make sure that this problem is remedied. Additionally, the problem with the smell will be looked into. We apologize that you experienced some inconveniences during your stay, but we will work hard to make sure all your comments are heard and taken care of. Thank you for your lovely comments about the staff and we hope that you will return to Prima Park or one of our many Prima Hotels throughout Israel. Again- thank you for your insightful comments, Deena-Guest relations manager
3 out of 5
Recommended
by Rickfrom Anaheim Hills, CA

Adequate for our purposes

Posted May 24, 2014 on Hotels.com
It was our last day in Israel and we needed a place close to Avis Car rental to return our car and close to the beach to spend the remainder of our day in Israel. Hotel staff was friendly and courteous, had a cab waiting for us at 2:30 am for our ride to the airport. It served the purpose.
Comment from Hotel Management
Nov 19, 2014 by Prima City, Hotel Management
Thank you for sharing your experience at Prima City Hotel. I am glad to hear you found our staff to be friendly and courteous. We hope to see you again on your next trip to Tel Aviv! Best Regards, Maya Schechter city@prima.co.il
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with free parking.

Posted May 23, 2014
Pros: Free parking, close to beach, friendly staff. Clean
Cons: Bathroom was very tight, particularly the distance (lack of) between the toilet and the tub.
Short, repeat stay. This is our go to hotel in Tel Aviv.
Comment from Hotel Management
Nov 19, 2014 by Prima City, Hotel Management
Thank you for your rating of Prima City Hotel. We hope to welcome you again in the future! Best Regards, Maya Schechter city@prima.co.il
Comment from Hotel Management
Nov 19, 2014 by Prima City, Hotel Management
Thank you for your rating of Prima City Hotel. We hope to welcome you again in the future! Best Regards, Maya Schechter city@prima.co.il
4 out of 5
Recommended
for Personal Event
by Ann Hufrom New York

Staff is nice and helpful.

Posted May 20, 2014 on Hotels.com
It is a comfortable stay. I wanted a quiet and viewed room. Ben was nice to give one. I needed help with luggage and finding out about the city, the other young man at the reception was very willing to help.
Comment from Hotel Management
Nov 19, 2014 by Prima City, Hotel Management
Thank you for sharing your experience at Prima City Hotel. I am happy our staff was able to help you with your needs. We hope to welcome you again in the future! Best Regards, Maya Schechter city@prima.co.il
5 out of 5
Recommended
for Business Travelers
by stevefrom Sydney

good location

Posted May 13, 2014 on Hotels.com
as described all good would return
5 out of 5
Recommended
by alanfrom new jersey

Great comfortable stay

Posted Apr 25, 2014 on Hotels.com
It's Israel...don't expect large rooms unless you want to pay incredibly large prices. This was a reasonably priced, comfortable place in a great location with a friendly helpful staff.