Ratings based on 57 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by David from Boston

Great one night stay

Posted Jun 15, 2014
Great location, clean, comfortable, good shower, wonderful breakfast, easy parking, tricky driving to and from hotel.
Comment from Hotel Management
Jul 20, 2014 by jy, Hotel Management
Dear David Thank you for your feedback regarding your recent stay with us. We are pleased to read that you were satisfied with our staff and service. It is the input of our valued guests like yourself which helps us to maintain and improve our service and we appreciate you taking the time to share your experience with us. We thank you for choosing the Sheraton Tel Aviv and look forward to welcoming you back. Warm regards,
4 out of 5
Recommended
for Everyone
by Leanne from South Africa

Good hotel close to the beach

Posted May 25, 2014
Pros: The breakfasts were delicious & offered a huge variety. Nice pool area. Tasty snacks offered in the lobby.
Location: Hotel is located directly opposite the beach. Nice walk from hotel to Old Jaffa Port & to New Jaffa Port. Must visit an area called Neve Tzedek.
Staff were friendly, helpful & informative. We arrived long before the required check in time but the staff made a plan to get our room ready.
Comment from Hotel Management
May 28, 2014 by jy, Hotel Management
Dear Leanne: We are delighted to know that your stay was enjoyable and our staff were helpful, friendly and informative. It is the input of our valued guests like yourself which helps us to maintain and improve our service and we appreciate you taking the time to share your experience with us. We thank you for choosing the Sheraton Tel Aviv and look forward to welcoming you back. Warm regards,
1 out of 5
Recommended
by Ryan from San Francisco

Motel 6 standard

Posted May 23, 2014 on Hotels.com
I was extremely disappointed. The hotel is old, the decor is from the 50's. My room was small and the bathroom was what you would expect in a cheap motel- from the bath fixtures, to the towels. When you charge a 5-star hotel rate, you should do a lot better
Comment from Hotel Management
Aug 2, 2014 by jy, Hotel Management
Dear Ryan: Thank you for your feedback. We regret that your stay at the Sheraton Tel Aviv did not meet your expectations, and for this we sincerely apologize. We are renovating and upgrading two guestroom floors which is expected to be open to receive guests by mid August. We look forward to receiviing you again at the Sheraton Tel Aviv and to provide you with the service excellence our guests expect. Warm regards,
5 out of 5
Recommended
by cbh from usa

Posted May 9, 2014 on Hotels.com
fantastic hotel will stay there next time
Comment from Hotel Management
Jul 19, 2014 by jy, Hotel Management
Dear cbh: Thank you the fantastic review of our hotel, and we are delighted that you enjoyed your stay with us. Guest satisfaction is our number one goal and there is nothing better than achieving that. We are so happy to hear that you will be back for another stay in the future. Warm regards,
5 out of 5
Recommended
for Everyone
by Raymond from New York

One of the best in Tel Aviv

Posted Apr 17, 2014
Great Location, clean hotel and helpful staff. Need some upgrade in the main lobby with newer furniture.
Comment from Hotel Management
May 14, 2014 by jy, Hotel Management
Dear Raymond: Thank you for the wonderful review of our hotel. We are delighted to read that our staff were helpful and the great location of the hotel added convenience to your stay. We continue to improve and upgrade our product, and by Mid-July we will open two new guestroom floors for our guests comfort and enjoyment. We look forward to welcoming you back in the near future. Wrm regards,
5 out of 5
Recommended
by Yulia from SF, USA

vacation

Posted Apr 16, 2014 on Hotels.com
Fantastic place, specifically after 5 days running around through the desert . Went to spa - great service by Ana, who helped to set last minute massage appt. (btw spa's hammam is also very high recommended). Will come back!
Comment from Hotel Management
Jun 21, 2014 by jy, Hotel Management
Thank you for the positive review of our hotel. We are pleased that you enjoyed the spa and the great service by Ana. We look forward to welcoming you back. Warm regards
5 out of 5
Recommended
by A verified traveler

Posted Apr 8, 2014 on Hotels.com
Comment from Hotel Management
Jul 19, 2014 by jy, Hotel Management
Thank you for your positive feedback regarding your recent stay with us. We are pleased that you were satisfied with our staff and service. It is the input of our valued guests like yourself which helps us to maintain and improve our service and we appreciate you taking the time to share your experience with us. We thank you for choosing the Sheraton Tel Aviv and look forward to welcoming you back. Warm regards,
5 out of 5
Recommended
for Everyone
by Dan from UK

Excellent hotel next to the beach

Posted Mar 25, 2014
This was a last minute booking due to another hotel letting us down. We got a very good-priced room, which was one of the best I've ever stayed in.
Comment from Hotel Management
Apr 17, 2014 by jy, Hotel Management
Dear Dan: Thank you for the great feedback regarding your recent stay with us. We are delighted to read that you enjoyed your time at the Sheraton Tel Aviv and we hope to see you again very soon for your next stay in Tel Aviv. Warm regards
5 out of 5
Recommended
by Avi from Brooklyn

Was ammmmmmmmazing

Posted Mar 2, 2014 on Hotels.com
Really good room food service
Comment from Hotel Management
Jun 21, 2014 by jy, Hotel Management
Dear Avi: Thank you for the excellent review of our hotel. We are delighted to read that you had a really good time and you were satisfied with our service and food. We look forward to welcoming you back to the Sheraton Tel Aviv. Warm regards,
5 out of 5
Recommended
for Everyone
by Danny from New York

High Standard

Posted Feb 18, 2014
Location: Very good location. Walking distance to bars, clubs, and restaurants at night. Always taxi's available and located across the street from the beach.
I've had four extended stays at Sheraton Tel Aviv. I've been happy every time I've been there. Staff can be cold time to time, but overall friendly. Rooms and facilities are above average for Israeli Hotels, I feel like this place is up to standards for someone coming from the United States or Europe. Will stay here again undoubtedly although looking forward to the W in Jaffa.
Comment from Hotel Management
Apr 17, 2014 by jy, Hotel Management
Dear Danny: Thank you for posting a great review of the Sheraton Tel Aviv. We are delighted to read that you truly enjoyed your 4-day stay with us and were satisfied withe the overall provided services. We look forward to welcoming you back on your next stay in Tel Aviv. Warm regards,