Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from chi

Posted Jun 9, 2015
Mediocre hotel. Not-so friendly front desk staff. Mediocre hotel. Not-so friendly front desk staff.
Comment from Hotel Management
Jun 11, 2015 by jy, Hotel Management
Dear Chi: Thank you for taking the time to write a review following your recent stay. We apologize that we have not been able to meet your expectations on this occasion. Be assured we take your comments seriously and will take the necessary steps to improve our service at the front desk. We hope that your recent experience will not deter you from returning to the Sheraton Tel Aviv, and we look forward to making your next visit a positive one. Warm regards, Jane Yacoubzadi Public Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Très bon emplacement face à la mer

Posted Jun 8, 2015
Pros: La piscine très bon emplacement et disposant de nombreuses places. Très bien situé également face à la mer et en plein centre de tel aviv.
Cons: La qualité des chambres pas très modernes, moquette au sol et pas tout confort.
La piscine très bon emplacement et disposant de nombreuses places. Très bien situé également face à la mer et en plein centre de tel aviv. Le prix du restaurant assez cher malgré un beau buffet avec de la diversité.
Comment from Hotel Management
Jun 11, 2015 by jy, Hotel Management
Dear Reviewer: Thank you for your review. We are happy to read that you enjoyed your stay and were pleased with the location and the swimming pool. We thank you for staying with us and look forward to welcoming you back again soon! Warm regards, Jane Yacoubzadi Public Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

Excellent Choice

Posted May 18, 2015
Pros: the room is comfortable and clean. the breakfast is amazing!
Location: very good location, on the beach, and with good transportation nearby if you don´t want to get taxis.
The Hotel is very well located, the view from our room was simply astonishing. The service was very good and the staff very kind. The breakfast is great, we will come back.
Comment from Hotel Management
May 21, 2015 by jy, Hotel Management
Dear Eli: We are thrilled to know that you had a very enjoyable stay with us, from the room, to the breakfast, to the staff and most of all the service. We could not agree more with you that the hotel is conveniently located on the beachfront with spectacular views of the Mediterranean. Thank you for choosing the Sheraton Tel Aviv and we look forward to welcoming you in the near future, Warm regards, Jane Yacoubzadi Public Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Deutschland

Posted May 5, 2015
Pros: Zimmer mit Meerblick ist sehr schön. Frühstück ist ausreichend.
Cons: SPA ist katastrophal ! Sauna ist dreckig und ungepflegt.
Wir haben 3 Übernachtungen gebucht. Hotel liegt direkt am Strand, getrennt durch eine Straße, die Lage ist sehr gut. Der Strand und Wasser sehr sauber.
Comment from Hotel Management
May 10, 2015 by jy, Hotel Management
Dear Christopher: Thank you for sharing your positive experience following your recent stay with us. We are glad to hear that you enjoyed your 3- nights stay with us and were pleased with our service standards. As you mentioned our location is good and conveniently located right on the beachfront. Having said that we regret to hear that the SPA did not meet your expectations. Be assured we will look into this issue with immediate effect and take the necessary steps to improve. Thank you again for your comments and we look forward to welcoming you back to the Sheraton Tel Aviv! Warm regards, Jane Yacoubzadi Public Relations
3 out of 5
by A verified traveler

Not the best hotel

Posted May 5, 2015
Very dated hotel and I would not recommed to anyone
Comment from Hotel Management
May 10, 2015 by jy, Hotel Management
Dear guest: Thank you for your feedback following your recent stay with us. We are sorry to read that you were not satisfied with the hotel's facilities and apologize that we have not been able to meet your expectations. Sheraton Tel Aviv is always looking for ways to improve its product for the comfort and pleasure of its guests. We have completed the renovation of 2 brand new floors, and this month we opened an additional two brand new floors to receive guests. Like all the other improvements we have redesigned the outside entrance to enhance the guest experience upon arrival. Also the hotel façade is the process of being replaced in porcelain one side at a time. Thank you again for your comments. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler from berlin

Sehr schönes Hotel in perfekter Lage zum Strand .

Posted Apr 13, 2015
Tolle Aufenthalt und prima Blick zum Meer. sehr sauber und gutes Frühstück. Sehr gern wieder !
Comment from Hotel Management
May 10, 2015 by jy, Hotel Management
Dear guest: We are thrilled to read that you had a great stay and that you enjoyed the great location and views overlooking the Mediterranean, as well as the breakfast. Thank you for staying with us and look forward to welcoming you back to the Sheraton Tel Aviv!
2 out of 5
by A verified traveler from München

Strandlage ohne besonderen Service

Posted Apr 13, 2015
Ich war mit zwei Kindern (11,13) für zwei Nächte im Sheraton Tel Aviv. Das Frühstück kostet pro Person 30 US-Dollar, wir haben das Hotel daher lieber ohne Frühstück verlassen. Service an der Rezeption eher unaufmerksam. Für den stolzen Preis hatte ich mehr erwartet, zumindest beim Auschecken mal die Frage, ob der Aufenhalt uns gefallen habe, auch die kam aber nicht. Die Benutzung des Sheraton-Parkhauses kostet noch mal extra.
5 out of 5
Recommended
for Everyone
by A verified traveler from O

Well positioned and very high quality facilities z

Posted Apr 4, 2015
The hotel has probably got the best location in Tel Aviv relative to shops, beaches and restaurants. The staff are polite and well trained and the building is flawless throughout. The food in the breakfast bar covers every taste and is full of flavour- I never felt so healthy. This is a high quality hotel.
Comment from Hotel Management
Apr 7, 2015 by jy, Hotel Management
Dear Alan: Thank you for your recent stay with us and for taking the time to write your review. We are very happy to hear that you found our staff to be polite and well trained, and that you enjoyed the tasty food in the breakfast. We could not agree more with you, the hotel has the best location in Tel Aviv within walking distance to the beach, shops and restaurants. We look forward to welcoming you back to another great stay. Warm regards,
4 out of 5
Recommended
for Couples
by Louis from Paris

Bien

Posted Mar 31, 2015 on Hotels
Etablissement três bien situé, propre, personnel sympathique... Chambre peut-être un peu petite pour un 5 étoiles.
Comment from Hotel Management
Jun 6, 2015 by jy, Hotel Management
Dear Louis: Thank you for the positive review of the Sheraton Tel Aviv. We are happy to read that you enjoyed our location and were satisfied with our staff and service. We look forward to welcoming back in the near future. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Guernsey

A refuge from the Hotel Norman

Posted Feb 23, 2015
Pros: It does not feel as huge as its 5 star competitors along the Tel Aviv sea shore.
Cons: Window cleaning!
Location: On the sea shore, within walking distance of everything that matters.
Having been treated with complete indifference by the celebrated Hotel Norman when I arrived at 02.30 to find that my reservation had been lost and my room resold, it was like a breath of fresh air to arrive at the Sheraton and be welcomed with warmth and professionalism. The newly renovated Executive rooms were a delight and all the staff were exceptionally friendly without being overly familiar. I stayed there some 38 years ago when it first moved from its earlier incarnation a little further north but had not been back since. This will now be my address of choice when visiting Tel Aviv.
Comment from Hotel Management
Mar 6, 2015 by jy, Hotel Management
Dear JJW: Thank you for very much for the wonderful review. We are delighted to hear that when you arrived to the Sheraton Tel Aviv you were welcomed with warmth and professionalism and you enjoyed our new Executive Club room. It is our intention to make our guests feel at home and we are happy that the Sheraton Tel Aviv will be your address of choice when visiting Tel Aviv. Warm regards,