Reception

Reviews of The Rothschild Hotel Tel Aviv's Finest

The Rothschild Hotel Tel Aviv's Finest
96 Rothschild Blvd, Tel Aviv

Reviews

9.2

Wonderful

Rating 10 - Excellent. 410 out of 551 reviews" "
Rating 8 - Good. 77 out of 551 reviews" "
Rating 6 - Okay. 41 out of 551 reviews" "
Rating 4 - Poor. 9 out of 551 reviews" "
Rating 2 - Terrible. 14 out of 551 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

noam

Stayed 1 night in Jan 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A boutique hotel in a cultural environment.
It was a week-end stay to clear our heads from the terrible war that is going on. The hotel is well located near theaters, musea, music hall and walking distance to the Opera House. The staff is friendly and prepared to help.
Stayed 1 night in Jan 2024

6/10 Okay

Vera, Oceanside

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Clean and comfortable, great location. Only one problem is that the room was close to the elevator that noisy. The hotel wasn’t full so this not really matters, but it can be very annoying
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Excellent staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull
Stayed 1 night in Sep 2023

6/10 Okay

Avi

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Jul 2023
Response from Inna K. on Sep 4, 2023
Dear Avi,We are glad you liked the hotel! We would be more than happy to learn what aspect at the hotel did not meet your expectations, as the evaluation you have submitted is 3/5.We encourage you to contact us at anytime to share your experience with us.Kind regards,

2/10 Terrible

Motti

Stayed 1 night in Jul 2023
Response from Inna K. on Jul 15, 2023
Dear Motti,Thank you for your review!We are constantly working on our services, striving to the highest standards. We take seriously each and every review of our dear guests, as your feedback is the most authentic evaluation of our success.It seems like something extraordinary happened during your stay. We wish we had any details about your experience, however, we would like to apologize for any inconvenience caused to you.For the sake of other travelers, we would like to stress that almost any issue can be resolved on the spot during your stay, if it is brought to our attention. We are available 24/7 to serve our dear guests. Kind regards,

8/10 Good

Alexandra

Stayed 4 nights in Jul 2023

10/10 Excellent

euodias

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Loved the soaps. Staff were very friendly and accomodating
Stayed 1 night in Jun 2023
Response from Inna K. on Jul 1, 2023
Dear Euodias,Thank you veru much for your kind review! It was so nice having you here with us :)We hope to welcome you soon again to our hotel!At your service,The Rothschild Hotel Team

10/10 Excellent

Jorge

Stayed 3 nights in Jun 2023
Response from Inna K on Jul 15, 2023
Dear Jorge,Thank you for your outstanding evaluation! We are glad you enjoyed your stay with us and we are looking forward to your future visits :)Kind regards,

10/10 Excellent

Hili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Inna K. on Jun 18, 2023
Dear Hili,Thank you very much for your evaluation!We are glad you enjoyed your stay with us and we are looking forward to welcoming you soon again to our hotel :)

4/10 Poor

yaron

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Inna K. on Jul 1, 2023
Dear Yaron,Thank you for taking the time to provide feedback on your recent stay at our hotel. Following our conversation over the phone, we would like to sincerely apologize once again for the inconvenience and sleepless night you and your family endured due to the neighboring guest's disruptive behavior. We understand how crucial it is to provide a peaceful and enjoyable environment for all our guests.Upon learning about the situation, our team immediately took action to rectify the issue. We regret we were made aware of the misbehaving guest not sooner than the next morning, as if the matter was brought to our attention during the night, we would have swiftly addressed the matter and ensured a more comfortable stay for you. We have since reinforced our procedures to ensure better communication and prompt resolution in such situations.Once again, we apologize for the impact this incident had on your stay and the impression it left upon you. We genuinely hope that you will give us another opportunity to provide you and your family with the exceptional experience you deserve.Please do not hesitate to reach out to us directly if you have any further questions or if there is anything else we can do to address your concerns. We would be more than happy to assist you.Warm regards,

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location !
Stayed 10 nights in May 2023
Response from Inna K. on Jul 1, 2023
Thank you so very much for your review!The location is indeed a great advantage :) We are located on the fascinating Rothschild Boulevard. From here almost any point of interest is in a walking distance.We hope you had a pleasant stay with us and we are looking forward to your future visits at The Rothschild Hotel!Kind regards,

4/10 Poor

Jael

Disliked: Cleanliness, staff & service
The floors were dirty and area rug stained. shower was full of white goop and towers looked recycled from previous and bedsheets had stains! For breakfast the waiter at one time forgot that I was even there! some front desk staff were nice!
Stayed 6 nights in May 2023
Response from Inna K. on Jul 1, 2023
Dear Jael,Thank you for taking the time to share your feedback regarding your recent stay at our luxurious boutique hotel. We appreciate your input and would like to address the concerns you raised in your review.We were genuinely surprised to read your comments about the condition of the floors, stained area rugs, and dirty bedsheets. As a boutique hotel that takes great pride in maintaining the highest standards of cleanliness and comfort, we can assure you that such issues are not reflective of our usual standards. Our housekeeping team diligently inspects and prepares each room before guest arrivals to ensure a pristine environment.Furthermore, we carefully monitor the quality of our linens, including bedsheets and towels, and have strict protocols in place to ensure their cleanliness and freshness. We find it highly unusual that you encountered stained bedsheets or recycled towels during your stay. We apologize for any inconvenience caused, and we would have appreciated the opportunity to address these concerns directly had they been brought to our attention during your stay.Regarding the shower, we are committed to providing a delightful experience for our guests, and cleanliness is of utmost importance to us. We conduct regular inspections to ensure that all amenities, including showers, are in excellent working condition and properly cleaned. We regret that we were not made aware of any issues during your stay, as we would have promptly rectified the situation to your satisfaction.In regard to your experience during breakfast, we apologize if there was any miscommunication or oversight on our part. Our dedicated team strives to provide attentive and personalized service to all our guests. We are committed to learning from your feedback and will take steps to improve our service delivery.We value your feedback and would like to extend our gratitude for recognizing the efforts of some of our front desk staff. Their friendly and helpful demeanor is a reflection of our commitment to delivering exceptional guest experiences.If you would like to discuss your experience further or if there is anything else we can do to address your concerns, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future, providing you with the exceptional stay you deserve.Best regards,

8/10 Good

sheila

Liked: Staff & service
I love this hotel and have been staying there for years.
Stayed 7 nights in May 2023
Response from Inna K. on Jul 1, 2023
Dear Sheila,Thank you so much for your continued loyalty and for taking the time to share your kind words about our hotel. We greatly appreciate your ongoing support and are thrilled to hear that you have been staying with us for years.It is always a pleasure to have you as our guest, and we are grateful for the opportunity to serve you. Your positive feedback means a lot to us and motivates our team to continue providing exceptional service and experiences.We look forward to welcoming you back for many more memorable stays in the future!Warm regards,

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avery nice hotel
Stayed 1 night in May 2023
Response from Inna K on Jul 1, 2023
Dear Philip,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our hotel to be very nice.We strive to create an exceptional experience for all our guests, and your positive feedback is truly appreciated. We will continue working hard to maintain the high standards that have contributed to your enjoyable stay.We look forward to welcoming you back on your next visit and providing you with another wonderful experience.Warm regards,

10/10 Excellent

FLORA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Rothschild Hotel is a real boutique hotel with excellent location in the heart of Tel Aviv. The atmosphere is very friendly, it makes you feel like home. Hotel provides free parking which is extremely important in the area where it is difficult to find any spot for your car. Should not forget to mention a front outside seating area. Rooms are nice and clean. Everyone is very helpful, trying their best to accommodate their guests. Especially want to thank Vladimir very friendly young man, who was able to help us in any situation during our stay. To summarize, I will definitely recommend this hotel for people who are looking for a cozy place in the city center.
Stayed 3 nights in May 2023
Response from Inna K on Jul 1, 2023
Dear Flora,Thank you for taking the time to share your wonderful experience at The Rothschild Hotel. We truly appreciate your kind words and positive feedback.We are thrilled to hear that you found our boutique hotel to be excellent in terms of both location and atmosphere. Creating a friendly and welcoming environment where guests feel at home is our top priority. We are glad that you enjoyed the outside seating area and found the rooms to be nice and clean.Providing complimentary parking is something we feel strongly about, as we understand the challenges of finding parking in the bustling city center. We're delighted that this amenity added convenience to your stay.We are also grateful for your recognition of Vladimir, our dedicated team member. He takes great pride in providing exceptional service to our guests, and your appreciation will surely motivate him to continue going above and beyond.Thank you for recommending our hotel to others who seek a cozy place in the heart of the city. It means a lot to us that you would share your positive experience with others.Should your travels bring you back to Tel Aviv, we would be honored to host you once again at The Rothschild Hotel. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know.Warm regards,

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Hilda

Liked: Cleanliness
Disliked: Staff & service
My main beef is with hotel management. The manager never seems to be in hotel premises and I am still having issues with their charges 1 week after I left. They had more than double charged for my stay. One charge they reversed after 5 days of sending WhatsApp messages to which I received a standard we are busy right now and will revert as soon as we can. No other messages were sent to me - no apologies nor explanations!!!!! Rooms are small and a small slim table with a chair that doesn’t leave much space to move around as it hits the bed. Front desk reception helpful but definitely not management.
Stayed 4 nights in Mar 2023
Response from Aenav E. on Mar 21, 2023
Dear Hilda, We were saddened to read your review, as all our team including the management did its best to accommodate all your requests.The front desk manager (myself) and the hotel manager are of course at the hotel daily to assist our dear guests. I personally gladly took care of many of your requests during your stay, including the dates modification you requested out of the allowed time frame. By the way, the manager of the hotel approved this modification free of charge for you.As to the payments- you were charged exactly the amount of your reservation and not a penny more. There was a preauthorization made prior to your arrival, acvording to the policy of the hotel. We explained it to you during your stay.This authorization was released immediately after your check out. As you were skeptic about it, we sent you an email with an official statement from the credit card company concerning the cancellation of the authorization. Regarding the size of the room - we regret you found it small. Our Deluxe rooms are 24-26 m2, while the majority of double rooms in Tel Aviv offer 16-18 m2 rooms.We encourage to check our larger categories next time. We hope to see you soon again,Aenav and The Rothschild Hotel Team

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A small, lovely, quaint, boutique hotel in a perfect residential location in the heart of town. To their credit, they focus on the bespoke breakfast items and not the usual endless array found at larger establishments.
Stayed 3 nights in Feb 2023

6/10 Okay

Julian C

Liked: Cleanliness
Disliked: Room comfort
Expected better for the cost
No one helps you bring the luggage up the many front stairs. The courtesy bottle of wine is a cheap one that does even taste like wine. The TV reception continuous to freeze in all channels. The few pillows they provide are old. The mattress is very hard and we had a problem sleeping. The water pressure is good. Their bathrooms are spacious, we had two in our suite, rooms are small though. The building is not sound proof at all, bring your ear plugs. Their breakfast menu is good. Their location is perfect, near sites you wish to visit, the area is extremely safe at all hours of day or night.
Stayed 1 night in Feb 2023
Response from Aenav E on Feb 25, 2023
Dear Julian C,Thank you very much for choosing The Rothschild Hotel and for taking the time to review us!We were very happy to have you with us twice during your time in Israel :)We gladely helped you with the luggage during your stay. However we could not assist you with it upon your unexpected departure at 4 am. We wish we were informed in advance about your estimated departure time to be ready to assist you.We regret the complimentary bottle of wine was not to your taste. We would be more than happy to pamper you with something else next time.Regarding the bedding at The Rothschild Hotel - we have picked top quality items for the best sleeping experience. We are always happy to provide extra pillows and a softer mattress topper upon request. We encourage you to share your preferances next time and we will do our best to assist you.Kind regards,Aenav, E

10/10 Excellent

shahpor, Norfolk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying there on 2 occasions, one for 4 nights and the other for 3 nights. The staff is extremely nice and pleasant, the location is perfect, the rooms and bathrooms are large and I will definitely go back on my next trip soon with my family, the only issue I had was the tight parking which is not unusual for Israel.
Stayed 3 nights in Feb 2023
Response from Aenav E. on Feb 25, 2023
Dear shahpor,Thank you for your nice review! What a delight!We were so happy to read all your kind words about your stay :)We are glad you loved the location, the size of the rooms and our team. It is so heartwarming to learn that our love for hospitality is noticed and appreciated.We are looking forward to welcoming you soon again!Kind regards,Aenav & The Rothschild Hotel Team

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel.
Very friendly boutique hotel with a good 24-hour bar. The rooms at the back are in the modern extension and a bit small, but nicely appointed. Great base for business or touring.
Stayed 2 nights in Feb 2023
Response from Aenav. E on Feb 25, 2023
Thank you so very much for your kind review!We are glad you emjoyed your stay :) IT was a great pleasure having you here with us!We would love to become your home away from home and we hope to see you soon again!Kind regards,Aenav and The Rothschild Hotel Team

6/10 Okay

Alexander

Liked: Cleanliness
Room is small , service is ok.
Stayed 5 nights in Jan 2023
Response from Aenav - The Rothschild Hotel team on Jan 22, 2023
Hello Alexander Thank you for the review, it's very important for us to keep getting better. hope to see you here next time with a lovely stay and a smile .

10/10 Excellent

Gil

Stayed 12 nights in Jan 2023
Response from The Rothschild Hotel team on Jan 24, 2023
Thank you for the review and we hope to see you again!

10/10 Excellent

Joni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2023
Response from Aenav - The Rothschild Hotel team on Jan 22, 2023
Thank you for the review ! hope to see you again :)

10/10 Excellent

janet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well appointed down to the cute testtube toiletries. The bed was comfortable, the staff were friendly and very helpful. Breakfast was terrific and the location was great! I will stay here again!
Response from Aenav E. on Jan 10, 2023
Dear Janet,Thank you so very much for your kind review! It was a delight having you here :)We are glad you enjoyed your stay with us and planning to visit us again.We are looking forward to welcoming you soon again to The Rothschild Hotel!Kind regards,Aenav

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Response from Aenav E. on Jan 7, 2023
Dear Alexandr,Thank you very much for your kind review!We are doing our best to provide the highest service standards. We are glad you enjoyed your stay and we appreciate the time you took to share your experience with others.We are looking forward to your future stays with us!Kind regards,Aenav and The Rothschild Hotel Team

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Aenav E. on Jan 7, 2023
Dear Ronen,Thank you for choosing The Rothschild Hotel and for taking the time to evaluate us!We are so very happy you had a pleasant stay and we hope to be come your home while in Tel Aviv.See you soon,Aenav and The Rothschild Hotel Team

10/10 Excellent

lizzi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. challenging parking.
Response from Aenav E. on Jan 2, 2023
Dear Lizzi,Thank you very much for choosing The Rothschild Hotel and for taking the time to review us!The hotel is indeed located in an amazing area - The fascinating Rothschild Blvd and the White City. Most of the points of interest can be reached by foot from here. We hope you had some time to explore our vibrant city.As to the parking issue you have raised - Tel Aviv is well known for its praking shortage. While the majority of the hotels in the city has no parkings to offer, we are lucky to have two parking solutions with no additional charge1. An onsite parking - suitable to standard size private vehicals.2. Underground parking - located in our sister hotel, 400m awayWe are looking forward to welcoming you again soon!Happy New Year,The Rothschild Hotel team

6/10 Okay

Tsur

Business traveler
Liked: Cleanliness
It was tired and dis-engaged. Staff felt like they were marking time, no feeling of any service. Room was fine, except impossible to work at "desk". The renovations managed to remove any feeling of spirit of the original building, at least in the room i was in. But did appear to be part of an addition
Response from Aenav E. on Jan 2, 2023
Dear Tsur,Thank you very much for your review!Our handpicked team is striving to the highest service standards, trying to do our best for our dear guests.We are passionate about hospitality. we love providng service and meeting new people from all over the globe.We were wondering what made you feel the team was tired and disengaged.We would appreciate any further details concerning your stay.As to the working area; each and every room at the hotel is equipped with a full desk with an outstanding lighting and a very comfortable handmade chair to sit and work on.For the sake of other Expedia users, we would like to kindly remind that our front desk is manned 24/7. Our team will feel honored to assist you with any matter.At your service,The Rothschild Hotel Team

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Aenav. E on Jan 2, 2023
Dear Alan,Thank you very much for staying at The Rothschild Hotel and for taking the time to review us!We are glad you enjoyed your stay and hope to see you again very soon.At your service,The Rothschild Hotel Team

8/10 Good

raphael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The building was lovely and the staff was sweet. But the minibar, the bar and the breakfast were too limited for a luxury hotel. The tv had no options but Israeli networks and Netflix ONLY via your own account. Disappointing at this price point.
Stayed 2 nights in Oct 2022

10/10 Excellent

Asaf

Stayed 1 night in Oct 2022

6/10 Okay

ilan

Stayed 1 night in Oct 2022
Response from Shahar Ziv, on Oct 29, 2022
Dear Ilan,Thank you for staying at The Rothschild Hotel!During your stay we were under the impression that you are very much pleased with the hotel and with our services. However, according to your evaluation, there is much to be improved here.We are striving for the highest standards and the feedback of our guests helps us to figure out what aspects need special attentionWe would be very grateful for any details about your stay. Thank you very much,Shahar Ziv,The Rothschild Hotel ManagerWe encourage you to contact us

10/10 Excellent

Esther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love 💕 it time and time again
Stayed 1 night in Oct 2022
Response from Shahar Ziv on Oct 29, 2022
Thank you for your review!What a honor!Looking forward to your next stay with us,Shahar Ziv,The Rotschild Hotel Manager

10/10 Excellent

Guy

Stayed 1 night in Oct 2022
Response from Shahar Ziv on Oct 29, 2022
Thank you very much for your review!We were very happy to have you here and hope to see you soon again.Kind regards,Shahar Ziv,The Rothschild Hotel Manager

10/10 Excellent

hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Very nice people
Stayed 1 night in Aug 2022
Response from Shahar Z. on Oct 8, 2022
Thank you very much for your review!We were glad to have you here and hope to see you soon again :)

10/10 Excellent

Sergio

Stayed 1 night in Aug 2022
Response from Shahar Z. on Aug 28, 2022
Thank you for your evaluation! We are glad you enjoyed your stay and hope to see you again soon :)Kind regards,The Rothschild Hotel Team

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Boutique Hotel
Nice boutique hotel in the middle of everything. Excellent staff who go out of their way to pamper their guests. Complimentary wine service, coffee and sweets.
Stayed 5 nights in Jul 2022

2/10 Terrible

roy

Stayed 1 night in Aug 2022
Response from reception on Aug 8, 2022
We are very sorry to here this

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in an amazing location. Loved our time there. Only issue is the access to the on-site parking. It is very tight. Not sure how to get a normal car in there. Small inconvenience for an otherwise great stay.
Stayed 11 nights in Jun 2022
Response from s on Aug 8, 2022
Thank you Hope to see you again

6/10 Okay

yusef

Traveled with family
Liked: Staff & service
It’s not the first time that I’ve stayed, but apparently the Covid effect is still there. The staff are friendly… They should work harder to improve the old standards.
Stayed 7 nights in May 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in May 2022

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
The biggest disappointment was that we paid for the breakfast buffet and it wasn't even at the hotel! That certainly wasn't clear and the assortment itself was NOT up to standard for what you would expect from an Israeli breakfast.
Stayed 6 nights in May 2022

6/10 Okay

Thomas

Stayed 3 nights in May 2022

10/10 Excellent

EILAT

Stayed 1 night in Feb 2022