Property grounds

Reviews of Lumiere with Inspirato

4.5 out of 5
Lumiere with Inspirato
118 Lost Creek Ln, Telluride, CO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 113 out of 134 reviews" "
Rating 8 - Good. 14 out of 134 reviews" "
Rating 6 - Okay. 4 out of 134 reviews" "
Rating 4 - Poor. 2 out of 134 reviews" "
Rating 2 - Terrible. 1 out of 134 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Vyapak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most beautiful place I've seen w my own 2 eyes. It's indescribable how gorgeous it was.
Stayed 3 nights in Oct 2023
Response from Bas - GM on Oct 9, 2023
Thank you for the lovely review! We’re thrilled to learn you had such a wonderful time. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic
Stayed 1 night in Sep 2023
Response from Bas on Sep 26, 2023
Thank you for the lovely review!

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, Clean, and Close to everything!
We loved everything about this hotel. The staff went out of their way to make sure everything was perfect and comfortable for us. The rooms are very clean and up to date! Great location and easy to get to things. We would love to stay here again in the future.
Stayed 1 night in Aug 2023
Response from Bas -GM on Sep 1, 2023
What a lovely review to read! Thank you for the kind words. We’re so glad you had a wonderful time!

10/10 Excellent

spencer

Stayed 1 night in Aug 2023
Response from Bas GM on Sep 26, 2023
Thank you for the lovely review!

10/10 Excellent

Deidre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Bas - GM on Aug 23, 2023
Thank you for the kind feedback. We're thrilled to learn that you had a wonderful time!

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, and excellent service from the concierge and valet staff. Convenient to gondolas, for easy and free transportation to downtown Telluride or Mountain Village. A special thanks to Grace (Concierge) and Sam (Valet) for outstanding service!
Stayed 2 nights in Aug 2023
Response from Bas on Aug 15, 2023
Thank you for the wonderful feedback. I'm thrilled to learn you had a lovely time and our team took excellent care of you!

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ideal accommodation in Telluride is just a stone's throw away. Dine splendidly at Ania's table. There's no need to drive; everything's within walking distance. Plus, the gondola ride to the city or mountain top is a mere 3-minute walk away. Looking forward to come back.
Stayed 3 nights in Aug 2023
Response from Bas on Aug 11, 2023
Thank you Frank for the kind words. We loved having you stay with us! Looking forward to welcoming you back.

10/10 Excellent

Hannah

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place in mountain village! Staff is always so helpful as well
Stayed 1 night in Aug 2023
Response from Bas on Aug 8, 2023
Thank you Hannah! We love having you stay with us!

10/10 Excellent

Robert

Stayed 2 nights in Jul 2023
Response from Bas on Aug 15, 2023
Thank you for your positive review. Glad you had a wonderful time!

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is in a fantastic location with a quick walk to the gondola and several restaurants. The staff was kind and helpful. Our unit (3 bedroom) was in the least ideal location. We were wedged between the elevator, gym and front desk. It was so loud when people were talking at the front desk or elevator and when someone was running on the treadmill in the gym our entire condo shook. The unit was SO hot and the AC wasn’t operational. The pool was filled with dirt and bugs. Overall it was a very expensive trip where I was regretting where we booked. I think this unit is not worth the cost honestly. Overall we were underwhelmed.
Stayed 5 nights in Jun 2023
Response from Bas - GM on Jul 6, 2023
Dear Jessica, Thank you for taking the time to write a review. We're saddened to learn that we missed the mark on your most recent visit. This is obviously not the experience we wish for our guests. Although I'm pleased to learn the team was kind and helpful and you enjoyed the location, I'd like to address the points that weren't up to standard;- being at almost 10,000 we unfortunately, like most properties in the area, we don't have A/C in the units. Fans are placed through the units though for the few weeks a year it gets warmer here in Telluride.- We have addressed the noise issue of the treadmill, regrettably the sound proofing/cushioning behind the mirror leaning against the wall had shifted. - The pool, thank you for letting us know this. Please note that we do clean the pool daily. Due to the high winds and huge number of pollen/cottonwood we're currently experiencing. we've increased the number of cleans to 3 times a day.I have reached out separately via phone to see if there is the possibility to make things right.Ultimately I firmly believe that all guests staying with us should have a wonderful experience. In the overwhelming majority of cases this is thankfully the case, something we're proud of. However should we not be able to deliver on this promise, I'd like to at least try and make it right.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, stay in Telluride
I was a little hesitant to book this place since it’s smaller than Madeline. Exceeded my expectations and delivered extra! We had such a beautiful stay at this property and will certainly be back.
Stayed 4 nights in Feb 2023
Response from Bas - GM on Feb 21, 2023
Wonderful to hear. We're glad to hear you had a great time. Thank you for taking the time to write a small review. Warm regards,Bas

10/10 Excellent

Scott, Spring Branch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Staff was incredibly friendly. Easy to get to gondola. We look forward to going back!
Stayed 2 nights in Sep 2022
Response from Bas on Sep 19, 2022
Thank you Scott! Delighted to hear you had such a wonderful time. We look forward to welcoming you back in the future!

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was top notch.
Stayed 4 nights in Aug 2022

10/10 Excellent

Mark

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff is friendly and helpful.
Stayed 1 night in Oct 2021
Response from Bas - GM on Oct 6, 2021
Thank you for the kind words. We're thrilled to learn you've had a lovely stay! Many thanks, Bas

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a short walk to the Gondola. We truly enjoyed the intimacy of this small up upscale hotel. The staff were extremely helpful with recommendations on were to shop and dine in town. We loved every minute of our stay and plan on coming back to Luminere soon!
Stayed 4 nights in Sep 2021
Response from Bas - GM on Oct 6, 2021
Thank you so much for the lovely review. We're very glad to hear you had a good time!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My boyfriend and I don't really take fancy trips because we just can't afford it on the regular. But we had a lot of money saved and decided to see if there was a deal on something in Telluride since we adore it and live a few hours away. My birthday is around Thanksgiving which doesn't offer much vacation opportunity and my bf has never had a real birthday before so when we saw a great deal for Lumiere, we just jumped on it. When we got there, we found out our room had gotten upgraded. We had booked a normal studio style hotel room and got upgraded to a single bedroom suite which felt like a surprise straight out of a 90s sitcom. Every single staff member was incredibly welcoming, helpful, and so very kind. I work in the service industry and their service was something I will absolutely take inspiration from going forward. And when we decided we would consider extending our stay, they even offered the same rate we booked the original room for even though it clearly was worth A LOT more than that. Just everything was incredibly peaceful and relaxing. It's a two minute walk from La Pizzeria in Mountain Village (which makes AMAZING pizza by the way) and a 5 minute walk from the Gondola into Telluride itself. Not only was the service amazing, the convenience of location was incredible too. I would definitely stay here again in the future, even if I had to pay the full price per night for the room. 10 out of 10 experience. The Lumiere is absolutely incredible.
Stayed 2 nights in Aug 2021
Response from Bas - GM on Aug 18, 2021
Thank you so much for the most lovely review. It's was a treat to read it. Thank you for taking the time to write this. It means a huge amount to the entire team and motivates all of us to continue to try and go above and beyond. We're so thrilled you had such a memorable vacation with us!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2021

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome family vacation will definitely stay again
Awesome family vacation will definitely stay again
Stayed 1 night in Jun 2020
Response from Bas - GM on Jun 19, 2020
Thank you Bobby for the kind review. It was a pleasure having you and your family!

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Mountain Village
Gorgeous hotel! Amazing room. Great location near gondolas.
Stayed 2 nights in Oct 2019
Response from Bas A on Oct 17, 2019
Thank you for the lovely feedback! :)

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service, incredible property and location
Stayed 2 nights in Sep 2019
Response from Bas on Oct 2, 2019
Thank you for the lovely review! :)

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, room was clean and well appointed, location was perfect and we had the most spectacular view of the mountains. I will absolutely return to this hotel.
Stayed 1 night in Sep 2019
Response from Bas on Sep 23, 2019
Thank you for the lovely feedback!

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Bas on Sep 19, 2019
Thank you for the lovely feedback. Always great to receive. Thank you for choosing us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff was amazing! We wish we had the option of a full breakfast at the hotel. They only offered a continental breakfast. It was a nice offering though!
Stayed 2 nights in Sep 2019
Response from Bas on Sep 19, 2019
Thank you for the lovely feedback. Always great to receive. Thank you for choosing us!

8/10 Good

Ruben

Stayed 2 nights in Sep 2019

10/10 Excellent

Mike/Kay, Lewisville Tx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my wife’s and I first trip to Telluride but not to Colorado. We absolutely loved the property and our accommodations and the people/staff were amazing. We will most certainly will be back.
Stayed 4 nights in Jul 2019
Response from Bas -GM on Jul 23, 2019
Thank you for such a wonderful review. It's always amazing to read when our guests have had such a great time. We look forward to welcoming you back!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Service was great. The only knock I have on it was the breakfast was okay but not great.
Stayed 1 night in Jul 2019
Response from Bas on Jul 8, 2019
Thank you for your review. It's always great to hear when guests had a lovely stay. Thank you for the feedback on breakfast. We'll try and make steps to expand on the offerings.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019
Response from Bas on Jun 16, 2019
Thank you!

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice!!
This was an amazing place and the people were so nice! I would come here again in a heartbeat!
Stayed 1 night in Jun 2019
Response from Bas on Jun 16, 2019
Thank you! It's always wonderful to hear when our guests have had an amazing time! Thank you for sharing your experience and we hope to have you back in the future!

10/10 Excellent

Debbie, Mount Laurel, NJ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and had great views of the mountains and ski area. The staff was excellent and was extremely helpful. They even got us a reservation to a restaurant we had previously tried to make one with earlier that day by ourselves but were told they booked up. They rock! Charlotte in the restaurant downstairs knew i liked ice tea so she would make me some every morning. She was wonderful.
Stayed 4 nights in Feb 2019
Response from Bas on Feb 19, 2019
Thank you for the kind words. It was wonderful to have you! We hope to have the pleasure of welcoming you back at some point in the future.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff are sub-par robots
We've stayed here during off season 3 times now, but likely it was our last time as the staff are overboard in harassing you versus allowing people on vacation the ability to not have to interact constantly with them unless there is something needed. You can't even enter the hotel without having to pass by multiple times by desperate staff being incredibly invasive just to get to your room.
Stayed 4 nights in Sep 2018
Response from Bas Afman AGM on Oct 25, 2018
Good afternoon. Thank you for taking the time to write a review. We’re very disappointed to learn that you felt our staff was ‘invasive’ and ‘desperate’, this is absolutely not what we want our guest experience to be. We pride ourselves in our personalized and warm service that we try to provide to each guest, and we’re saddened that on your most recent visit the opposite was achieved.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall foliage
Always beautiful
Stayed 2 nights in Sep 2018
Response from Bas on Oct 1, 2018
Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Bas on Sep 25, 2018
Thank you!

10/10 Excellent

Gloria, Golden CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was professional, helpful and personable. I’ll be visiting again!
Stayed 2 nights in Sep 2018
Response from Bas on Sep 25, 2018
Thank you! :)

10/10 Excellent

DeAnza, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from our room was unbelievable. Beautiful!! 99.9% of the staff was amazing, there is always that one. Close to all that you may need. Will be back!
Stayed 2 nights in Sep 2018
Response from Bas Afman AGM on Sep 18, 2018
Good morning, We're glad to hear your had such a good time. We would be thrilled to welcome you back. As we're always looking to improve I'm slightly concerned about that 0.1%. Please feel free share any feedback so I'm able to address this and make sure our future guests have the full 100%. Thank you again for staying with us. Warm regards, Bas Afman

10/10 Excellent

Pat, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised to be updated to a suite complete with a gourmet kitchen, two bathrooms, fireplace and balcony. Our shower was outfitted with a rain shower head, and body sprays. Everyone from the bellhop to the concierge was kind and informative. We are most definitely coming back just to stay at the Lumiere Telluride!
Stayed 1 night in Aug 2018
Response from Bas AGM on Aug 21, 2018
Thank you for you kind feedback. It’s always wonderful to hear when guests have had such a lovely time! Hope to see you again on your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Bas Afman on Aug 28, 2018
Thank you!

10/10 Excellent

Chris, Littleton, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique small (18 rooms) but all amenities of a 5 star resort. Cant beat location. Every staff member was exceptional. Definitely will return.
Stayed 3 nights in Jun 2018
Response from Bas Afman on Jul 11, 2018
Thank you so much for the kind words. It's always wonderful to get such amazing feedback. We hope to have the pleasure of welcoming you back! Warm regards, Bas

10/10 Excellent

Summer, DFW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Bas Afman on Jun 19, 2018
Many thanks for the kind comments. It always great to know our guests have had a wonderful time. We hope to have the pleasure of welcoming you back next time. Many thanks, Bas

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay for your vacation!
Highly recommend The Lumiere for your vacation stay. Very clean, staff was kind and considerate. Room was cleaned everyday, fresh towels, bed turned down with fresh water bottle every night. Breakfast at onsite restaurant was excellent. Black tie Onsite ski rentals with knowledgeable and kind staff made our skiing experience easy and fast. No complaints at all! Will definetly stay here again.
Stayed 4 nights in Feb 2018
Response from Bas Afman on Mar 1, 2018
Thank you for the kind feedback! We would be thrilled to have you back with us in the future!

10/10 Excellent

Lauren , Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an AWESOME place!
I booked this hotel for a Birthday getaway weekend for my husband and I. We spend 3 nights, 4 days in Mountain village and loved every minute of our stay! I had messaged ahead of time to arrange for champagne to be in our room for my husband (as a birthday surprise), which they presented beautifully! They also surprised us with a room upgrade... into one of the most gorgeous HUGE suites in the hotel. We had an awesome Bellman (Jose) who was so friendly and efficient. The concierge staff was friendly, knowledgeable, helpful, and always available! The valet ski service was amaaaazing! We had never been to a resort that offered to warm our books and carry our snowboards in/out every day. We walked into this hotel expecting a nice stay... we walked out feeling like we were treated like royalty. To quote my husband, "this place is awesome... I feel like a true VIP! Everything is just so perfect". THANK YOU LUMIERE! For helping make my Husband's birthday trip so so special for us! We will absolutely be back.
Stayed 3 nights in Jan 2018
Response from Bas on Jan 30, 2018
Thank you so much for such wonderful feedback. It's always a joy to read when we at Lumiere can make their Telluride visit extra special. Would it be too much to ask for you to copy this review and also post it on TripAdvisor. The shout-out would mean the world to the team. Thank you again and we hope to have you back in the future. Bas

8/10 Good

Guillermo

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2017
Response from Bas Afman on Jan 17, 2018
We appreciate taken the time to review our property. Thank you for staying with us and we hope to have the pleasure of welcoming you back in the future. Warm regards, Bas

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Lumiere !
it was a wonderful stay. it is a very high altitude. I think 9500 feet. staff was excellent. rooms were fabulous. it had a steamer shower I wanted to take home. a superb place to stay. we loved it.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was amazing!
The whole experience was wonderful! The staff and overall accommodations were top notch! I would definitely stay here again!!
Stayed 2 nights in Sep 2017

10/10 Excellent

Darrell, Denver, Co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Mountain Village
Great hotel with a good location. The staff is very friendly and attentive. The room is nicely appointed and the bed was very comfortable. I highly recommend.
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service
Lacking service and luxury
Upon arrival we were informed alititude sickness could occur due to the hotels higher elevation. My mother was affected by the altitude. Unfortunately the hotel had no amenities for room service and everything in the town was closed. When I informed the front desk of her condition they could offer only water. I was able to locate an oxygen delivery service online on my own accord as the hotel offered no assistance. The next day we descended per doctors orders but the hotel would not refund the reservation due to emergent conditions. I would recommend staying in town at a lower elevation with access to amenities. The hotel is more for extended stay skiing but does not have the staff to provide luxury service. For breakfast we went across the street as the hotel breakfast included was limited.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017
Thank you for such wonderful feedback. It's always a pleasure to read that our guest's are having a wonderful time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect setup in mountain village
Read all the great reviews and expected an incredible stay- the Lumiere and staff delivered in full! Great location predisposes to an enjoyable stay, but the staff goes above and beyond to ensure it. Felt like a bed and breakfast, but with luxury amenities, relatively new construction, and great views. Will definitely come back again.
Stayed 2 nights in Aug 2017
Thank you for the great feedback. It's always a pleasure to read such a wonderful review, thank you! :)