Ratings based on 158 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
by A verified travelerfrom denver area
Nickel and DimedPosted Oct 1, 2014
Pros: View and location near gondola to town.
Cons: See comments above.
I have stayed here before and had forgotten why I didn't like staying here. It is in a beautiful location, but... Parking for $26 without any self park options...my car was right there in the lot by the door just 25 feet away. No vending machines for sodas. Want something to drink? Call room service and pay an exorbitant fee for the soda and the room service charge. The no vending machine policy has been around for years -- is this customer service -- or is it gouging. Then add the resort fee to all of this, which in many places includes the valet parking fees. I like to stay in nice hotels and I don't mind paying for them, but there is a yucky feel about the way The Peaks operates.
for Everyoneby A verified travelerfrom denver, co
Posted Sep 29, 2014
I could tell we had the "off season" staff. Room service neglected my breakfast request, the entire hotel was out of bagels, it took 30 minutes for ice to be brought up among other minor annoyances. Hotel is fairly nice; relatively clean although it was hit or miss if I received amneties such as shampoo. I had 3 conditioners and I lotion the entire stay. Do not stay in rooms near the elevator or above the lobby area. It was extremely noisy with rude guests and my request to the staff was ignored. Spa is nice but nothing special. They make a big deal of it being the largest spa in Colorado but it's not very private or exclusive, nor does it have the amenities I expected such as private mud, mineral or herbal baths for the grandeur they extol.
for Everyoneby A verified traveler
Posted Sep 22, 2014
Nice place. Staff was helpful getting around due to husband being in a wheelchair.
by A verified travelerfrom Texas
Fairly Nice hotel in Mtn Village, above TelluridePosted Sep 13, 2014
Pros: Good location in Mtn Village, nice spa
Cons: It's looking a little stogy.
Location: Good eating, nice hikes
My wife and I were a little disappointed at how dated The Peaks appeared. They need to invest a little to get it into better condition, especially for the prices they charge.
for Everyoneby A verified travelerfrom Florida
Fantastic resort!Posted Sep 13, 2014
We spent our honeymoon in Telluride and stayed at the Peaks. The hotel and staff were amazing! We took advantage of the hotel amenities including the spa, pools, etc. Great location in Mountain Village - close to restaurants, gondola and more. Had a wonderful time and will be back!
by A verified travelerfrom Denver, Colorado
Highly overrated hotel!!!Posted Sep 9, 2014
for Couplesby A verified traveler
At leastPosted Aug 30, 2014 on Hotels.com
No air conditioning is a problem in the summer. Hotel is showing its age. Service very friendly. Parking is very expensive and you have to pay it. Also, the additional spa/pool fee is mandatory. I think using a pool should be included in room rate or you should be able to opt out of the fee if you don't want to use it. Overall it felt like we were getting nickel and dimed for an average hotel experience.
for Familiesby A verified travelerfrom Grand Junction CO
Nice resort for a quick weekend getaway!Posted Aug 26, 2014
Pros: I liked that fact that it was close to restaurants and the gondola into Telluride.
Cons: The bed was very uncomfortable, the linens had holes in them and the pillows looked older. My husband and I both had backaches after the first night.
I found our room on Expedia, was surprised when I found out where it was, I had been looking at that resort prior to booking with Expedia. It was in a wonderful location but unfortunately our first night we did not realize how close we were to several other restaurants and that we could take the gondola into town for free. It would have been nice if the hotel staff would have asked if we had been there before and informed us of that. That first night we had to order room service because there was only one vending machine in the resort and our daughter was hungry later in the evening. Other than that loved the pool and hot tubs. Restaurant had amazing food and service. Beautiful outside area that over looked the golf course and valley. We were able to take advantage of the outside terrace for our last evenings meal.
Recommendedby travelusa004from houston, tx
Posted Aug 26, 2014 on Hotels.com
Beautiful location, Nice rooms, comfortable beds!!!
for Couplesby Brianfrom Denver
Unreal sunsetsPosted Aug 22, 2014 on Hotels.com
Unreal sunsets off of the deck at the bar as well as certain rooms that face the west...great location as you can get into city center free on the gondola thats a brisk 5-10 minute walk from hotel... And a fun and beautiful ride. One drawback is the mandatory valet parking that is $30 dollars a night with taxes and fees. There is no free self parking available whatsoever.