Ratings based on 673 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from norwalk, ca.
Good hotel for familiesPosted Jun 30, 2015
We stayed in a room with two Queen beds. We have one year old twins and requested a crib, but they gave us a play pen which was ok by us. Room has a small fridge and sink in the living room area. Check in staff was not so friendly and took a while. However, hotel provides free breakfast which included fresh omelets, bacon. French toast, cereal, fruit and pastries. That was a plus.
for Everyoneby A verified traveler from Phoenix, az
Close to many wineries and old town TemeculaPosted Jun 29, 2015
We have stayed at embassy suites many times and always been very impressed. Unfortunately, this stay in Temecula was different. The staff was rude, our room didn't get cleaned daily, and happy hour was so slow and congested it made it not worth going to. We arrived at 2:45 and they made us wait in the lobby until 3pm to check in. We have never experienced that before with embassy. However, the hotel was so close to old town and the wineries it made it worth while to stay there.
by A verified traveler from bakersfield
Cleanliness IssuesPosted Jun 25, 2015
Pros: breakfast bar was tasty
Cons: CLEAN IT UP EVERYWHERE
Location: beautiful location, wine tasting country, but this place is simply dirty and disappointing.
Floors throughout hotel were noticeably dirty. Tables by pool were dirty, carpet in room was stained. Furniture though out hotel was dented, in need of repair, and outdated.
for Everyoneby A verified traveler
Expected more from an EmbassyPosted Jun 25, 2015
Cons: See above
Location: Wineries and old town
The hotel was nice enough...I guesss. But we usually choose Embassies because they are usually above average. Dont get me wrong, it's not dirty, just not awesome. First, the elevators are ridiculously slow...and there are not enough of them. The entrance into the main lobby is nice but the secondary entrances need some up keep...dingy and run down. Not that this is the hotels fault but there were tons of kids running around. And I mean running around. Through the halls at all hours of the night making noise. And dumping popcorn throughout the halls and filing the slow elevator...and getting on the elevator, hitting all the buttons...turning the slow elevator into a really slow elevator...ha. The happy hour venue and snacks are not great...nuts and animal crackers...but the breakfast was very good! I would stay here again for the right price, but just be aware that it is not as nice as other Embassies.
for Everyoneby A verified traveler from Williams, AZ
Nice place to stayPosted Jun 25, 2015
Need to spend more time cleaning rooms other than that nice place to stay.
by A verified traveler
needs updatingPosted Jun 24, 2015
room dirty soiled carpet needs updating, carpet old small room
for Everyoneby A verified traveler from Victoria BC Canada
Best breakfast buffet!Posted Jun 16, 2015
Pros: Kudos to the breakfast buffet and evening happy hour! Staff were excellent - friendly, helpful and knowledgable. Room layout was good, bed was perfect
Cons: Only a couple things we noticed that could be improved upon. 1) air conditioner was noisy - we turned it off at night. 2) decorating is looking old
Location: Easy access ifpf the freeway. Central and easy to get wine country. Drive to/from LAX was doing able.
Enjoyed our stay! I would definitely book again and tell my friends :) Check in and out was a breeze! Lots of free parking.
for Everyoneby A verified traveler
close to wine tourPosted Jun 12, 2015
Pros: location to wine tour and dinner places to eat
Cons: more of a healthy breakfeast option, egg white or even wheat instead of just white bread
Location: maria Calender - love that place!!
Loved the hotel, great staff, good food, easy to park
by A verified traveler from California
Thin wallPosted May 31, 2015
I think the walls and ceiling of the room are thin, that's why I can hear kids running around in the hallway and jumping around in the room above ours until 1 am! Didn't get a decedent sleep and have to check out at 11 am the next day... Hotel location is really convenient to the wineries, have a shopping plaza with restaurants and Target. But won't recommend this hotel to my friends..
by A verified traveler
Weekend with FriendsPosted May 19, 2015
Pros: The location was great and the cleaning staff was so friendly!
Cons: Check the rooms fire alarms to assure they are engaged. See above
Location: Many stores and restaurants near by.
It started when I called a week prior to get a wine tour and was sent to mutliple telephone numbers, first to a person who gave me a number for a fax machine, then I called the hotel again and was transferred to the same person who gave me the same information! I called the hotel again and asked to speak with a 'live' person and was transferred to a voicemail. Called again and asked to speak to a 'live' person and she gave me her manager. When I got to the hotel I apparently was registered by the same person that I spoke with one the phone and she was less than pleasant. The room was fine, smaller than all of the other ES I have stayed but clean. The faucets dripped in both the bar and bathroom (CA is in a drought!) when I told this same girl at the desk all she said was "I will write it down", no thank you at anytime, even when I checked out. If fact when I asked for the receipt she only stated "you will get it from Expedia", no 'did you have a pleasant stay' or 'thank you for coming'. The other suggestion is for the breakfast, as it is in a small space maybe let patrons know if they do not want a omelet they do not have to wait in line! There was no one there to guide people. So while it was not bad overall, they could definitely use some customer service training, except for the staff cleaning the rooms they were so friendly and kind. Maybe they can give tips to the staff at the front desk, they certainly work hard!