Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
85% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from pittsburg, CA

Food

Posted Sep 8, 2014
Everything was good except the food options. They only had milk juice toast and cereal. Thats it. Very few options for $90 buck that i paid. But everything else was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not bad.

Posted Aug 27, 2014
We only stayed one night but it was pleasant to have such a friendly greeter and a breakfast that was provided. Room was clean. Only thing that probably could use fixing is the a.c. it doesn't blow hard enough so it takes a while to get the room cooled down. Other than that, I didn't mind the stay.
Comment from Hotel Management
Aug 28, 2014 by Gm, Hotel Management
Dear Guest, Thank you for taking time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we try to do everything possible to create enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

I am very happy I stayed here

Posted Aug 11, 2014
Pros: Very nice people that work there. Very clean and everything was nice in the town
Cons: Nothing
Location: It isn't the closest to everything but you can relax here
I am happy I stayed here it was very clean and quiet nice place
Comment from Hotel Management
Aug 12, 2014 by Gm, Hotel Management
Dear Guest, Thank you for taking the time to let us know how your stay was at our hotel here in Fallbrook. We're pleased that you were happy with your room and that we were able to accommodate your needs Looking forward to your return visit.
3 out of 5
by A verified traveler from Placerville

Just OK but could be the best in Fallbrook.

Posted Aug 4, 2014
Pros: Not much
Cons: not enough parking stalls
Location: easy to find and "downtown" has some great shop
Most all of the room contents is from Craigslist or dumpsters.
Comment from Hotel Management
Aug 14, 2014 by Gm, Hotel Management
Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is my goal to restore your confidence in our Hotel by solving this problem and preventing it from happening again. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely, Raj General Manager
Comment from Hotel Management
Aug 14, 2014 by Gm, Hotel Management
Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is my goal to restore your confidence in our Hotel by solving this problem and preventing it from happening again. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Place to stay for a wedding during Comicon weekend

Posted Aug 1, 2014
Pros: Location was great, close to the wedding. Some amenities were updated, such as flat screen TV. Pool and spa were refreshing.
Cons: Toilet leaked so kept running. Kept bathroom door closed to avoid noise. Continental breakfast was only lowest quality bread and muffins.
Location: Close to Live Oak Park near Fallbrook.
The hotel industry surely loves the Comicon weekend, when they are assured of higher priced rooms being booked solid. Even though Comicon was 50 miles away, I'm sure the lack of more economical or nicer hotels available to me for a wedding in Bonsall was influenced by Comicon. I arrived late Friday and had Room 11, closest to the office. The laundry and trash for the hotel were immediately next to my parking place.
Comment from Hotel Management
Aug 13, 2014 by Gm, Hotel Management
Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is my goal to restore your confidence in our Hotel by solving this problem and preventing it from happening again. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Everything was wonderful except the plug in for the hair dryer (which they made a point of saying they had on their website). It was covered in tape, and you had to hold it in just the right spot in the outlet for the dryer to work.
Comment from Hotel Management
Aug 13, 2014 by Gm, Hotel Management
Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is my goal to restore your confidence in our Hotel by solving this problem and preventing it from happening again. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely,
3 out of 5
Recommended
for Families
by A verified traveler from San Jose, CA

Posted Jul 28, 2014
Pros: Very private and quiet.
Cons: faucet, sink
Location: no problem
A different experience, feels like a studio apartment. We were able to unload our things easy because our parking is right on the door of our room. I like it. I would like to stay there again.
Comment from Hotel Management
Aug 12, 2014 by Gm, Hotel Management
Thank you for taking the time to let us know how your stay was at our hotel here in Fallbrook. We're pleased that you were happy with your room and that we were able to accommodate your needs. Thank you for the suggestions, we value our guest’s suggestions and we will look into this. We hope to see you again soon!
2 out of 5
by A verified traveler from San Francisco, CA

Large room but you get what you pay for

Posted Jul 27, 2014
Pros: Large room and large parking
Cons: Clogged bathroom, Update TV, please teach your cleaning staff to close the windows
continental breakfast, pool, and large room is OK. We stayed 3 nights to go to lego land. This location is not quite convenient if you stay here to visit lego land. It was more than 40 minutes drive from lego land and also you can't find good stores around this hotel. The very first night, we had our bathroom clogged and TV in my friends room did not work. The worst of all, when we came back from lego land, the room window was wide open for 2 days. The cleaning staff forgot to close it! I talked to front staff about it when it happened the first time, and it happened again the second day. Be prepared if you decide to stay at this hotel. You get what you paid for.
Comment from Hotel Management
Aug 13, 2014 by Gm, Hotel Management
Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is my goal to restore your confidence in our Hotel by solving this problem and preventing it from happening again. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely,
1 out of 5
by A verified traveler from las Vegas nv

Location n the middle of nowhere.

Posted Jun 24, 2014
Property very small there were wooden sticks to secure windows. Me and my 2 kids didn't feel safe. There was suppose to be continental breakfast and it was just milk juice bread and McMuffin. no variety for kids.No hospitality. The toilet was back up the front desk worker gave me a plunger to unclog it.
Comment from Hotel Management
Aug 14, 2014 by Gm, Hotel Management
Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is my goal to restore your confidence in our Hotel by solving this problem and preventing it from happening again. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely, Raj General Manager
Comment from Hotel Management
Aug 14, 2014 by Gm, Hotel Management
Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is my goal to restore your confidence in our Hotel by solving this problem and preventing it from happening again. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely, Raj General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Simple and clean

Posted Jun 23, 2014
Hotel staff was friendly. My dog was welcome. The room was clean. The air conditioner worked well.
Comment from Hotel Management
Jun 28, 2014 by Gm, Hotel Management
Dear Guest, Thank you for taking the time to let us know how your stay was at our hotel here in Fallbrook. We're pleased that you were happy with your room and that we were able to accommodate your needs Looking forward to your return visit.
Comment from Hotel Management
Jun 28, 2014 by Gm, Hotel Management
Dear Guest, Thank you for taking the time to let us know how your stay was at our hotel here in Fallbrook. We're pleased that you were happy with your room and that we were able to accommodate your needs Looking forward to your return visit.