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The room was very nicely kept, in fact the entire hotel is very clean and well kept. The service was friendly and there are plenty of dining options within walking distance or just a short drive away. I would definitely stay there again next time I have business in Temple TX.
Good service, but the rooms are fairly old. The walls were fairly knicked, mirror in bathroom had something on it, and the vanity area in the bathroom was rusted. The pictures don’t show the true age of the property.
The room was super nice and clean. The staff was also helpful
Mykal
Stayed 1 night in Dec 2023
6/10 Okay
Scott
Traveled with partner
Dec 26, 2023
Disliked: Property conditions & facilities
The shower was broken
Scott
Stayed 1 night in Dec 2023
4/10 Poor
Verified traveler
Traveled with family
Dec 26, 2023
Disliked: Room comfort
Disappointed Member
I was very disappointed with my stay. We I went to the restroom I noticed it was not any tissue, called to the front desk for them to tell me I had to wait because the front desk person was busy so my son had to go get the tissue for me. Then I woke up this morning getting ready to take my shower and noticed there was not any face towels. They gave us a free breakfast voucher for not having any tissue in the bathroom but they could have kept that because the breakfast was cold and nasty, the toast was even stale.
Friendly staff
Easy check in
Nice indoor pool and Hot Tub
Excellent food at Hotel Restaurant
Coffee in room was not good but was excellent in lobby by front desk.
Overall a nice hotel. Urine on the toilet seat and found a few hairs on the sheets on one of the beds. The floor needed to be vacuumed. Other than that, the staff was very friendly and the buffet breakfast looked great although we did not purchase.
Did not get a room with 2 beds like i booked, wasnt ready, check in was at 3, I arrived at 2:37, wouldnt be ready til closer to 4, had to be at a wedding at 5 and needed to be able to get ready. Took king room and asked for a roll away or pallet for my daughter that was going to staty with us. Got neither.
I was just passing through for the night and needed a place to sleep for a couple hours. Made the reservation around 1:00am Oct 5th and thought it would be quick and painless to get to the hotel and get my room for the night but when I arrived I couldn’t check in until 12:00pm that day and they didn’t have any room for me and did not seem to care and didn’t giving me any options or solutions.
Verified traveler
Stayed 1 night in Oct 2023
6/10 Okay
Shelia
Traveled with group
Sep 25, 2023
Room was ok as far as rooms go
But check out time was 11 am and when we arrived at close to 4:00 pm our room was still not ready
Waited close.ro half an hour and then all of the dirty sheets were piled up in the hall in front of our door
Everything was great except the service in the restaurant was not very good. The bartenders were great but the breakfast waitress was slow and not paying much attention.
Clean and up to date hotel. But our AC thermostat wasn't working when we returned to our room late at night. Room was a bit stuffy. Called down to the front desk from our room but no answer. We were exhausted from the night. We chose to go straight to bed. Was a bit uncomfortable night sleep. Hotel manager tried to make good on the bad night stay the next morning with a free breakfast but we had an early ball game to be at...