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Reviews of Hotel Andrea's

2 out of 5
Hotel Andrea's
Avenida Valle Menendez, 6, Arona, Santa Cruz de Tenerife

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 243 reviews" "
Rating 8 - Good. 111 out of 243 reviews" "
Rating 6 - Okay. 53 out of 243 reviews" "
Rating 4 - Poor. 18 out of 243 reviews" "
Rating 2 - Terrible. 7 out of 243 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

ian

Traveled with partner
Disliked: Amenities
It was ok for 1 night being in transit. Not ok for a holiday destination.
Stayed 1 night in Mar 2024
Response from RECEPTION on Mar 25, 2024
Dear Ian, thank you for your stay at our hotel and for sharing your experience with other travelers. Kind regards

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, short walk to shops and beach. Very clean and supermarket downstairs
Stayed 4 nights in Feb 2024

8/10 Good

Mair

Traveled with partner
Liked: Staff & service
Very good for Location Price Helpful staff Outside table and chairs Rooms basic, e.g no tables or a chair inside though there is a wardrobe. Overall good for the location and price, but rooms lacking in comfort! However we were mostly outside walking and swimming in the very close sea. A great hotel for a few days 👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was the one that decided the choice, but on the spot I was pleasantly surprised to find that from the airport you only take one bus that leaves you very close to the hotel. The room was clean and over night was quiet even though I slept with the window open. In the room there is air conditioning and TV with the main international channels including BBC, ITV, Chanel 4 and Chanel 5. Near the hotel you will find numerous shops where you can buy groceries, as well as restaurants and coffee shops. Following the road that descends to the valley, you reach the sea. I will return 🙂
Stayed 2 nights in Jan 2024
Response from VERÓNICA on Feb 15, 2024
Dear Ion, thank you for telling us about your recent stay. Customer satisfaction is our No. 1 priority here at Hotel Andrea’s, and we'd love another opportunity to welcome you. Have a nice day!

8/10 Good

NAYAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD BASIC HOTEL CLOSE TO THE BEACH
Good clean basic hotel located 5 minutes from the beaches. Large clean rooms with balconies and good bathrooms. There are many bars and places to eat a few minutes aways, but the street outside is quite at night.
Stayed 3 nights in Jan 2024
Response from VERÓNICA on Feb 15, 2024
Dear Nayan, thank you for taking time to write about your experience. We are really glad to know that your stay was like you expected. We are looking forward to seeing you on another occasion. Best regards.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed for one night. The room was clean and tidy. We were happy with our overall experience.
Stayed 1 night in Dec 2023
Response from VERÓNICA on Feb 15, 2024
Dear David, thank you for your comment. We are pleased to know that everything has been to your liking. Best regards

6/10 Okay

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Good Budget Hotel
The location of Hotel Andrea's was excellent. Close to the beach and restaurants but far enough away to be quiet at night. The walls are very thin and you could hear the tv in the next room which woke us up!
Stayed 1 night in Dec 2023

4/10 Poor

Ian

Stayed 2 nights in Nov 2023
Response from VERÓNICA on Nov 22, 2023
Dear, Ian, we are sorry to hear that your stay did not meet your expectations, although we appreciate it in order to improve every day.

8/10 Good

Denise

Stayed 1 night in May 2023
Response from RECEPTION on May 29, 2023
Dear Denise, thank you very much for your visit and your time in evaluating your experience at our hotel. Kind regards.

10/10 Excellent

john

Stayed 6 nights in May 2023

8/10 Good

Edmundas

Stayed 3 nights in Apr 2023
Response from Recepción on Jun 11, 2023
Thank you for your opinion. It is very important for us because it helps us to improve for you. Kind regards,

8/10 Good

Davina

Traveled with family
Liked: Cleanliness, staff & service
Staff lovely and friendly and very helpful room was very basic
Stayed 7 nights in Apr 2023
Response from Verónica on Apr 15, 2023
Dear Davinia, thank you for taking time to write about your experience. We are really glad to know that your stay was like you expected and have taken note of your request. We are looking forward to seeing you on another occasion. Best regards.

10/10 Excellent

joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in a great position for the beach & restaurants also had a kettle in the room
Stayed 4 nights in Mar 2023
Response from RECEPTION on Apr 1, 2023
Dear Joan, we are delighted to know that everything has been to your liking. Thank you for your comment. We are looking forward to seeing you again. Kind regards

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was spot on already thinking of staying again
Stayed 14 nights in Mar 2023
Response from RECEPTION on Apr 1, 2023
Dear Joe, Thank you for taking time to write about your experience. We are really glad to know that your stay was like you expected. We are looking forward to see you on another occasion. Best regards.

8/10 Good

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely budget hotel
For a 2 star hotel this hotel was good value with very friendly helpful staff, always smiling. We stayed in a balcony room with a lovely Avenue of trees opposite. After the first night we advised that the shower water would not drain away. We were shown another room straight away, which was much bigger and we stayed there for the rest of our holiday. We particularly liked that we were only 5 minutes walk from the beach and all associated bars and restaurants.
Stayed 5 nights in Jan 2023
Response from Recepción on Feb 10, 2023
Thank you very much for your comment. We are happy to hear that everything went to your satisfaction. We are looking forward to seeing you again. Kind regards

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a basic, clean and functional Hotel on a budget. It is perfect for a night or two.
Stayed 1 night in Jan 2023
Response from RECEPTION on Jan 26, 2023
Thank you for your opinion. It is very important for us because it helps us to improve for you. Kind regards,

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good hotel Clean toiletries provided Bed quite hard Aircon.works perfect Enjoyed stay Would stay again
Stayed 1 night in Jan 2023
Response from RECEPTION on Jan 20, 2023
Dear Simon, thank you very much for your comment. We are pleased to know that everything has been to your satisfaction. We are looking forward to seeing you again. Best regards

6/10 Okay

sara

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location for the ferry and restaurants, minutes away & safe on well lit street with manned reception. Unfortunately one of our bed covers smelled strongly of BO, which they apologised for… also the internal room feels windowless & a bit like a cell. It does have a thin window in the corner which I opened onto internal courtyard, but if you are at all claustrophobic get a room with a balcony and air. No restaurant for breakfast on site but lots of cafes nearby. Generally clean.
Response from Recepción on Jan 21, 2023
Dear customer, thank you for taking the time to share your experiences with us. We are glad to know that our staff made your stay enjoyable. We invite you to return on future occasions and enjoy another type of room with a terrace.All the best.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel and as a result have used it numerous times over the years. It is within an easy walk to the ferry for ongoing trip to the neighbouring island of La Gomera. It is central to good shopping and restaurants. It is a quiet environment, and the Receptionist always helpful....and in English as well as Spanish. It suits our needs.....The Canadians.
Response from Recepción on Jan 21, 2023
We are delighted to know that everything has been to your liking. Thank you for your comment. Regards

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Recepción on Oct 21, 2022
Muchas graciasun saludo

10/10 Excellent

Helena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for late arrival
Basic hotel but was perfect for our first night on Tenerife. Flight delayed so arrived after midnight. The check-in machine was straightforward to use but there was a nighpoorter who was also very helpful. Room was quiet and had Aircon but we chose to leave it off. Tea and coffe provided in room. Surprisingly quiet.
Stayed 1 night in Jun 2022
Response from RECEPTION on Jun 25, 2022
Dear Mrs.Helena, thank you very much for your comment. We are happy to hear that everything went to your satisfaction. We are looking forward to seeing you again. Kind regards

10/10 Excellent

Karen Jayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff and perfect location 🌟🌟🌟🌟🌟
Stayed 7 nights in Mar 2022

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel to await transfer to the ferry and spend a couple of days at.
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
The room has a bad smell the view from the so called balcony was a petrol station I asked for coffee & milk & was told no they are complimentary the restaurant is never open the bed is very hard the transfer bus drops you off about 500 meters away so you have to walk the rest of the way. Only good thing about it is the location close to amenities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019
Response from eli on Sep 23, 2019
Gracias por su valoración. Un saludo,

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Eli on Sep 18, 2019
Thank you very much for your kind feedback.

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019
Response from Eli on May 15, 2019
Gracias!

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2019
Response from Eli on May 13, 2019
Thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Central to all town amenities. WiFi not freely available
Stayed 21 nights in Feb 2019
Response from Eli on May 13, 2019
Thank you for your kind feedback. :-)

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit every year
No frills - value, location & clean. Spacious room and reasonably quiet. Recommended for stopovers or mini breaks. Be sure to check out Fortuna restaurant nearby - excellent 3 course Spanish type. 3 courses - 12€....great portions
Stayed 4 nights in Mar 2019
Response from ELI on Mar 19, 2019
THANK YOU FOR YOUR KIND REVIEW.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Mar 2019
Response from eli on Mar 19, 2019
Thank you!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not totally convenient for the ferry terminus- it's a 15 minute walk. It smelt as though the previous occupant of my room had died in there. And you have to pay for wi if!!!! Grrrrr
Stayed 1 night in Mar 2019
Response from eli on Mar 19, 2019
Very sorry to hear you found it far from harbor and we will check straight away possible strange smell in the room....

8/10 Good

jane, Huddersfield,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
This has been updated since our last visit and it is much better now. Close to amenities and restaurants. I would recommend a stay here.
Stayed 1 night in Feb 2019
Response from eli on Mar 19, 2019
Thank you for your kind feedback.

6/10 Okay

Verified traveler

Liked: Cleanliness
Nice enough hotel with central location. Ideal for the port in los Christians. So if you are travelling to la pal a or la gomera by ferry and need to stay on e night it’s perfect. The rooms are simple and clean. The pictures are a good representation. The rooms have air con and a kettle but no hairdryer. You have to pay for wifi
Stayed 1 night in Jan 2019
Response from Recepcion on Jan 19, 2019
Thank you for taking the time to share your experiences with us. All your comments are essential to improve our service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything- basic but functional- would boom again. Staff lovely.
Stayed 3 nights in Jan 2019
Response from Recepcion on Jan 19, 2019
Thank you for taking the time to share your experiences with us. All your comments are essential to improve our service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Ideally situated hotel. Close to beach. Very clean but beds are a bit too hard for me.
Stayed 7 nights in Dec 2018
Response from Recepcion on Jan 19, 2019
Thank you for taking the time to share your experiences with us. All your comments are essential to improve our service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.friendly hotel and staff..it's my second stay here and myself and friends feel very safe and comfartable here.
Stayed 5 nights in Dec 2018
Response from Recepcion on Jan 19, 2019
Dear Customer. Thanks for your comments are essential to improve our service

4/10 Poor

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Constant noise banging from cleaners. No quilt just a sheet. The electricity key didn't work properly and s smell from the toilet. No balcony. Only 1 coffee sachet on arrival that was it. Although there was a kettle.
Stayed 4 nights in Dec 2018
Response from Recepcion on Jan 21, 2019
Vielen Dank für Ihre ehrliche Meinung. Wir haben Ihre Kommentare an die betroffenen Mitarbeiter gesendet.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient, quiet, would like better coffee
Stayed 1 night in Dec 2018
Response from Eli on Dec 18, 2018
Dear, Thank you for your kind feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to main facilities in the resort. Have been 5 times - never disappoints.
Stayed 14 nights in Nov 2018
Response from VERÓNICA on Nov 22, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hotel Andrea’s. We are looking forward to seeing you soon!

10/10 Excellent

Mr.Glynn

Ideal location, no pool, no loungers, no kids while we stayed, clean, friendly, helpful.
Stayed 11 nights in Nov 2018
Response from Eli on Dec 18, 2018
Dear Sir, Thank you for your kind feedback.

8/10 Good

Mike, Darlington, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a perfectly acceptable town centre hotel in Los Cristianos. Clean and modern facilities in each room although a little stark. I found mine a little under-lit at night. Air con works fine and there were tea/coffee facilities but on arrival only. Being town centre you get some noise from outside as the town starts to wake up but close the balcony shutters and room sliding doors and this cuts most of it out. If it bothers you try asking for a room on the other (non gas station} side of the Hotel which is quieter. Downstairs for a simple breakfast (cereal toast croissants ham cheese etc) and there is a pizza restaurant underneath. I imagine this hotel would be handy for a single night as you pass through Los Cris on one of the ferries maybe.
Stayed 4 nights in Nov 2018
Response from eli on Nov 20, 2018
Thank you for your kind feedback,

6/10 Okay

Verified traveler

Liked: Staff & service
Location suited us. Near to port
Fine for overnight stay which is all we needed.
Stayed 1 night in Sep 2018
Response from recepcion on Oct 19, 2018
Dear customer Thank you for your comments All your comments are essential to improve our service

8/10 Good

Christopher John

Liked: Cleanliness, staff & service
Basic but clean
We stayed for 1 night the rooms are small but clean, there is a small fridge and a kettle and although it says there are toiletries this consists of a small bar of soap and a sachet of body gel each so you’ll need to take your own. We had a breakfast which was very basic if it’s not included in the price then I’d say it’s not worth the money and eat out. Overall you get what you pay for and we were happy with our stay.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Convenient for port
We needed an overnight stay close to the ferry port. Andreas was well placed for this.
Stayed 1 night in Jun 2018

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Friendly Hotel
A nice clean and local hotel. No complaints and this is our third stay there.
Response from Eli - Manager on May 16, 2018
Thank you Keith for your kind review. Please let us know if you´re coming back to give you our fidelity card.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its good for the price. I would use them again location is great
Stayed 10 nights in Apr 2018
Response from Eli - Manager on May 16, 2018
Thank you very much for your kind review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for short stay
I stayed here with my boyfriend for 6 nights. Keep in mind that this is a minimalist hotel. There are definitely pros and cons, however, if you're on a budget and you're simple and looking for a great location, this is for you. Hotel is definitely safe, there is a reception desk with someone there 24 hours a day. Appreciated the fact that throughout the stay the room was cleaned twice. Location is great as it is at most a 10 minute walk from the beach and all the shops/main strip. In addition, it is not far away from free parking if you planned to rent a car. The biggest drawbacks on this hotel are 1. there is barely any lighting. Even with all the lights on, you could barely see. 2. the walls are paper thin so be prepared to hear every cough/sneeze/movement from others. I will say, however, that most people do realize this and are respectful. 3. the bed is a little hard. For me, that's not that big of a deal, just something I know others may be particular about. As previously said, the hotel is for a minimalist. Really its just a bed, outlets, and a bathroom. Definitely sufficient if you plan on spending your days exploring tenerife. I would recommend for others, definitely had a pleasant stay. Before we booked we read other reviews and were definitely uncertain about booking but being younger we decided to take a chance and it turned out fine!
Stayed 6 nights in Apr 2018
Response from Eli on Apr 30, 2018
Dear Sirs, Thank you very much for your kind and honest review. We hope to see you in Andreas again. Regards,

8/10 Good

Verified traveler

Liked: Cleanliness
Good basic hotel.
This is a clean, cheap & functional hotel. I used it for a single night on my way to La Gomera and it did exactly what it said on the tin.
Stayed 1 night in Apr 2018
Response from Eli on Apr 16, 2018
Dear Sirs, Thank you for your kind feedback.