View from property

Reviews of Apartamentos Estrella del Norte

3 out of 5
Apartamentos Estrella del Norte
Carretera del Amparo, 75, Icod de los Vinos, Tenerife

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 158 reviews" "
Rating 8 - Good. 50 out of 158 reviews" "
Rating 6 - Okay. 44 out of 158 reviews" "
Rating 4 - Poor. 22 out of 158 reviews" "
Rating 2 - Terrible. 9 out of 158 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric, Minneapolis

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this place, despite some eccentricities. Estrella del Norte is run by a few generations of a Canarian family, and feels like a family-run establishment. The building is somewhat dated, but boasts fantastic views both ways, of the sea and nearby Teide volcano. They keep it spotlessly clean, and are very welcoming. I stayed in what they called the Honeymoon Suite, top floor. My room had balconies on both sides. One of the eccentricities was a hot tub in the room that also served as the kitchen and living room. This isn't a criticism; just an observation. I was ill for the first part of my stay, and extended my stay twice. The owners were very accommodating of me, and they earned my gratitude. They also provided, free of charge, a litterbox for my cat, who travels everywhere with me. The hotel is on a block that serves as a de facto resort compound. It's a little bit uphill from the central area of Icod, but is self-contained. The reception has a small shop with necessities like snacks and soft drinks and booze. Just around the corner, on the same block, there is a full-service restaurant (Los Faroles). I'm not sure if it's affiliated with the hotel, but I ate a lot of my meals there. They serve massive portions of Canarian food at excellent prices, and are one of the few places open on holidays. I would definitely stay here again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it is a great place to stay if you want to be closer to real Tenerife.. A car is essential as walking to amenities is rather difficult due to how steep the area is. Me and my partner really liked the location- we still remember those morning coffees with amazing views into the ocean. The apartment itself was quite spacious and it had all we needed. The only negative was the bed- very squeaky at every move - the bed screws need a little grease and that should solve the problem. Wi-Fi was good in the living room and on the balcony, but not great in the bedroom itself.. The staff very friendly.. There’s is a restaurant on site that serves food and drinks at very reasonable prices..
Stayed 7 nights in Mar 2023

8/10 Good

Sandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The appartment was spacious and suited our visit. It was plenty of space for three people, staff was very nice and helpful. It had almost all necessary kitchen accessories (except cutting board) very nice view trough the balcony. The only minus was that there was no heating and the room felt cold inthe mornings and evenings.
Stayed 6 nights in Jan 2023

10/10 Excellent

Lorenzo

Stayed 1 night in Jan 2023

10/10 Excellent

Susan, Los Gatos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful room with 4 beds, as requested. It included a deck with an amazing view down to the ocean. We were pleased to find the adjacent restaurant open for dinner.
Stayed 1 night in Oct 2022

6/10 Okay

Aravind

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The location is beautiful, mountains on one side and sea on the other. WiFi signal is terrible in the rooms and works well in the corridor. Overall the place is okay for the price !!!
Stayed 2 nights in Apr 2021

2/10 Terrible

SteveK., Boston

Traveled with partner
Disliked: Cleanliness, amenities
The septic was backed up and the room stank to the point of nausea. Had to cancel and book elsewhere. Also you can't flush toilet paper so all your wipes had to be put in be the bin next to the toilet. The hotel kitchen was an unbelievable disaster. The owner left her 11 year old daughter who doesn't speak a lick of English at the front desk so check in was difficult to say the least.
Stayed 7 nights in Dec 2019

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for couples
At first we came to the place and the lady at reception didnt find our reservation. Then she told as that all the rooms are booked, so insted, she gave as the suite at the same price. The room was great, clean, small but comfortable, with great view!
Stayed 1 night in Sep 2018

2/10 Terrible

Vicky, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noone in the reception took us about 10 min to find a person who could check us in. Got the wrong room to start with two single beds pushed together instead of king bed. The second room got broken shower handle, black mould in the fridge and and the balcony rail very badly installed- you could use it as a swing instead. No internet connection in a room just on the balcony and very poor. Left after a few hours as soon as secured another hotel. Very disappointed how the owner responded to our complaint. View to die for as long you do not look down- they were getting a new patio just below our balcony.
Stayed 14 nights in Jun 2018

6/10 Okay

buck66, london

Ok for one night
Stayed here for one nite due to an early arrival date into Tenerif the hotel is very remote a basic. Our room was extremely small you could just walk around the bed. There is very little in the way of restaurants in this area so you are committed to use hotel resturant which is reasonably priced. I would not recommend booking a room if staying more than a few days apartments are available.
Stayed 1 night in Dec 2017

6/10 Okay

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been nice.
On arrival my booking was cancelled and had to pay more. Three people of my party were bitten by something during the night. The beds were very hard. Breakfast was €7 each and was really not worth it. It could be a nice hotel, but sadly I won’t be coming here again. The flashing pharmacy light outside was a real irritation.
Stayed 1 night in Nov 2017

8/10 Good

dyl, uk

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cosy hotel.
Food very good and staff helpful. Only one fault and that was the bed. Very hard and uncomfortable.
Stayed 10 nights in Sep 2017

8/10 Good

kevin, london

Liked: Cleanliness, staff & service
Beautiful building.Well situated.
Most things about the apartment was fairly good,but the central heating did not work all of the time and being January this was a problem,Although the staff were most helpful this caused a problem.Saying that we would not hesitate in returning as the location being close to Garichico and not too far from Puerto de la crus was a plus.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Canarian apartments in Icod del los Venos
Guests are very much left to work it out for themselves. Arrived late at night, reception office locked. Wandered around and was 'found' by staff so we could check in. Apartment was basic. Very very hard mattress. Poor internet reception cover. The views of tenerifes coastline from the balcony were it's only positive feature, it was a very clean room and there was plenty of parking. Continental breakfast on offer in the morning 7 Euros. Adequate but with very limited choice.

8/10 Good

Arthur

Liked: Cleanliness, staff & service, room comfort
Comfortable, clean apartments.
Enjoyed our 3 nights. Accommodation a little tired. Bring a small multitool! Breakfast on offer at Euros 7 - basic but ok. Excellent sea views although north facing and so not much sun.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Quiet apartment
Quiet, family run apartments. Not the flashiest place, but comfortable. We enjoyed our stay there.

8/10 Good

Steve, Shropshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lovely views
We had a quiet sunny week in December - ideal for visiting

10/10 Excellent

Malcolm, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Thoroughly enjoyed my stay with excellent accommodation and fine food in the linked Los Faroles restaurant. The staff were always helpful. Provided you have your own transport,the venue is well located for visiting the rest of Tenerife and just a few kilometres drive from the very attractive Garachico and not that far from Puerto de la Cruz. You do need to be fit to climb back from Icod itself if walking into town, but steep inclines in Tenerife are the norm ! A number of the fellow residents had chosen the venue for access to the hiking trails, but again the hotel works if you are just looking for a bit of pampering.
hotel lobby
view from the roof inland
view from the roof
reception

10/10 Excellent

Ryan, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, comfort and solitude
The family owned Estrella Del Norte was a very warm experience and had impressive service for such a short staff (the family). For those looking to get away from the city life and to be alone with your loved one, this place is the ultimate recommendation. The food at the hotel restaurant is some of the best food you will be able to try while on Tenerife and definitely is a hidden gem on the island. A pleasant walk to the center of Icod De Los vinos is a nice way to start a morning and there is a healthy amount of things to enjoy in the area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
lovely hotel...but car is nesesarry.cos there I nothing around..but everything is 30 min drive away..well worth going there..its cheap it has fantastic vie.very quet.we coming back again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice spot
We were left without a place to stay after we cancelled our reservation at the hotel where we were staying. The stay at estrella lifted our spirit, it is located above Icod del los vinos, not in the best spot ever, but it over looks the seaand has the most beautiful views from its sppartments. The service was superb. And so was dining at it's restaurant. Overall we enjoyed our stay.

8/10 Good

Vijay and Maya

Liked: Cleanliness, staff & service
good frindly and helpful staff
Nice accomodation/flat, could do with a heater in the winter, felt cold in the nights. Shower needs updating. Very poor flow from the shower. Could have had a microwave oven as we were self catering, but did provide us with a toaster and a kettle upon request. Very helpful and polite staff both Robert and Naomi. Dinner at the restaurant was good and tasty. Good travel/tourist advice from Robert and Naomi. Generally satisfied with the service.

2/10 Terrible

Ian, Glasgow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was overbooked.
When we arrived we were informed that we could not have the room we booked 2 months in advance because the hotel was fully booked. Instead they would give us an upgraded apartment in a property they owned a short distance away ( 1.5 miles). On reflection we should have demanded our money back at this point. It had a nice terrace but had only one working 400W heater and very cold. Sheets looked moth eaten. There was no hot water morning 1, no water at all morning 2 and the warm water pressure so low that you could not have a decent shower. The shower head was broken off the wall. The decor was not good and the TV didn't work. After 4 days of this we eventually got the room we had booked in the apartment complex but only after a lot of argument with the manageress who seemed to suggest that our complaints were frivolous. She clearly didn't quite grasp how angry we were with her because on our first evening in our nice apartment she came to our room to ask us if we could move out to make way for another couple who had no TV in their room and who found it impossible to sleep without a TV. Its sometimes hard to not be abusive. So our holiday consisted of 4 days in a substandard apartment we would never have booked and 3 days in the apartment we actually booked which was OK. Would I return? No.

6/10 Okay

Kath, London

Liked: Staff & service
Hotel experience
Good customer service but shower was leaking and no outside window was unexpected.

8/10 Good

Steve, Norwich, Norfolk, UK

Liked: Staff & service, property conditions & facilities, room comfort
Good base for exploring North West
Good quality for the price. Very friendly helpful staff. The buffet breakfasts were good with reasonable choice. The restaurant attached to the hotel is good with a nice range of canarian food at a reasonable price and we didn't use our self catering facilities much as a result. If you did want to do more self catering, there didn't seem to be too many cooking utensils, but I guess manageable for most. The house red wine was particularly nice and good value. Walking down and back to Icod is really only for the fit as the hills are about 1 in 5, which was OK for us, but might not be for others.

4/10 Poor

Tomas, London, UK

Disliked: Staff & service, room comfort
Single room for double booked
I booked a double room but instead was given a single room. The guy on the reception told me that it was the room I booked online. However there was only one towel in the bathroom, one bedside table next to the bed and I could not approach the bed from one side because there was no room, it was too close the the wall. No wardrobe in the room, only a cheap textile shelf. TV very small and old. I was sold a single room for a price of a double room.

4/10 Poor

HFJ, Richmond, Surrey, UK

Disliked: Property conditions & facilities, room comfort
A disappointment
I think that we possibly had one of the smallest rooms in the hotel. It looked as if some of the others were quite a reasonable size, but ours had an extremely narrow living area, more like a galley. There was a kitchen, but completely inadequately stocked. The water pressure was only just adequate for a shower. The room was on the corner of a very busy road, so quite noisy. When we got there a large number of light bulbs were not working, and in spite of repeated requests we never obtained a full working set. We ate once in the hotel restaurant, but it has absolutely zero atmosphere, with very bright lighting.

4/10 Poor

Anna, Surrey

Liked: Cleanliness
Disapointing
The main disadvantage of this establishment is its location. It situated high above the town of Icod and can only be accessed via a narrow and winding road up a very steep hill and it is not in walking distance from the town. The balcony, which faced the wrong direction for the sun, overlooked a very busy and noisy road. The whole atmosphere was chilly although we found no fault with the restaurant.

10/10 Excellent

Gladys, Orlando, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Very nice the hotel the only comment is that they don't have the AC, and the dryer, for the rest are an excellent hotel and the restaurant too.

8/10 Good

Sheila, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy but cold!!
Enjoyed our stay - had a hire car - necessary if staying here! Our room with terrace was lovely the only problem was it was so cold we bought extra blankets!! Admittedly the weather was colder than usual for this time of year. Otherwise the bed was comfy, kitchen area ok although a kettle or coffe maker wouldnt hurt!! The tv channels were all in German..... The breakfast was good - enough to keep going till evening!!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
This is a really nice hotel. Very welcoming and friendly people who own it and work there. After a particularly bad journey, airline lost my bags:-( it was nice 2 see a welcoming smiling face. We checked in and were pleased 2 learn the restaurant was still open 4 food even though it was about 10 pm! I would say though that really u need 2 have a hire car if u were going 2 stay here, or anywhere else in icod for that matter, the town is on the side of a volcano so almost everywhere is either up or down a very steep hill. I couldn't recommend this place more. If u want a nice quiet retreat away from all the tourist locations yet is convenient to access many of the attractions tenerife has 2 offer I am sure u will have a great time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good if you don't intend cooking
Very good for the money but for a self-catering appartment was seriously lacking in kitchen equipment - not even a kettle! Apart from that the appartment was lovely, well decorated and very clean and with a lovely sea view. We managed to locate the appartment block easily but would recommend looking it up on google earth street view before you go.

10/10 Excellent

lenaig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe.. Accueil génial très gentille aimable. Super appart vu sur mer et grand avec grande terrasse. Pas un bruitd ailleurs c est indiqué de pas en faire après une certaine heure
Stayed 3 nights in Mar 2024

10/10 Excellent

Christophe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le linge de lit de la chambre louée n'était pas très propre.
Stayed 7 nights in Feb 2024

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities
Meerblick
Stayed 7 nights in Nov 2023

8/10 Good

Fredrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok boende
Jag hyrde en bil vilket för mig är ett måste på detta boende. Helt ok standard. Trevlig personal i restaurangen. Inga aktiviteter för barn vilket stod i annonsen? och bubbelpoolen va inte igång. Va svårt att få tag på receptionen när jag skulle fråga ifall dom kunde sätta igång den. Hade andra aktiviteter för mig så va inte jätte viktigt. Men skulle säkert gå bra att få igång den ifall jag Ansträngt mig mer för att få tag på receptionisten. Mitt resmål va att hänga med barnen och gå på utflykter. Skulle inte passa för att bara hänga vid runt lägenheten en vecka.
Stayed 6 nights in Apr 2023

2/10 Terrible

Petra

Stayed 6 nights in Apr 2023

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix
Ile magnifique, paysages spectaculaires, mais des routes très sinueuses et c'est parfois difficile de circuler de nuit, surtout quand le GOS vous fait passer par des raccourcis improbables. L'hôtel est agréable et la patronne qui parle bien le français est très sympathique.
Stayed 7 nights in Mar 2023

6/10 Okay

Facundo Ernesto

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El wifi muy mala calidad, la televisión nunca anduvo, la piscina que dicen esta cerrada en invierno y no aclaran a la hora de contratar, el hotel es hermosos las habitaciones excelentes
Stayed 7 nights in Jan 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service

6/10 Okay

Michel

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Luzuiiiiiiiiiiiioooo

10/10 Excellent

Jonatan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Me gusto la amabilidad de la recepcionista, el apartamento que está muy bien equipado y el aparcamiento. La limpieza es mejorable, pero bien para un tres estrellas
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveler

Old time charm outside the tourist areas
We were warmly welcomed and we were even able to choose the apartment. The owner was really nice all the time, but sadly there were just too many things not going right: We had Internet access only for the first night of our two weeks stay and the cleaning services were not as promised. The apartment itself was spacious, but for example the kitchen cabinets smelled quite musty and there were definitely not enough sockets.
Stayed 14 nights in Jan 2022

6/10 Okay

Marco

Liked: Cleanliness, staff & service
Inget märkvärdigt
Ok. Dålig internetuppkoppling. Det låg lite avsides.
Stayed 1 night in Nov 2020

10/10 Excellent

Victor Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Fueron súper amables y hasta nos dieron un upgrade gratis a un departamento mejor que el nuestro con terraza privada, volvería sin dudarlo
Stayed 1 night in Jul 2020

10/10 Excellent

Florencia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Escogimos la suite y es super bonita con vistas maravillosas y muy bien decorada. Ideal para una escapada romantica. Nos dieron cava de cortesia. El jacuzzi esta super bien. Es un hotel familiar y el personal es muy amable y servicial.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveler

Stayed 6 nights in Mar 2019

6/10 Okay

Rudy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ruime kamer, goede voorzieningen. Balkon met uitzicht op zee, pas laat in de ochtend zon. Op afstand van voorzieningen
Stayed 3 nights in Mar 2019