Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Personal Event
by Karl Gercensfrom Kennett Square, PA

Great hotel if you want to relax!

Posted Mar 1, 2014 on Hotels.com
The hotel was perfectly convenient (if you have a car). It's about a 15 minute walk down the hill to the hopping part of town with restaurants, bars, clubs, etc....For families that just want to mostly enjoy the hotel with all its amenities then this is a GREAT place! My biggest concern are the mattresses. Mine was HARD..not firm, but hard. I had to get the extra blankets from the closet and make an extra pad under the sheets. I stay in more than 65 hotels each year and this hotel's mattress ranks in the top 5. Bring an extra pad unless you are used to VERY FIRM mattresses. Parking is a bit challenging around the tiny circular driveway, but the neighborhood is relatively available if you need to park the car. I would stay here again since the value is outstanding!
3 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 2, 2014
3 out of 5
Recommended
for Everyone
by Richardfrom annecy

Clean, good deal, good location to visit North

Posted Dec 3, 2013
Pros: cleanness
Cons: ?
Location: Puerto Cruz is a nice city for the evening. Laguna is really nice, Teide hiking is a MUST do
We did not use neither the swimming pool or any of the entertainment because we quit the hotel early the morning and come back at midnight. Hwever the rooms are clean. People are gentle. The location of the hotel is close to Laguna, and the natural parc of the North of Tenerife, as well as the Teide. excellent location. It is probably more a 3 stars hotel than a 4 stars.
3 out of 5
by A verified travelerfrom Lanzarote, Canarias

RENOVACION DEL INMOBILIARIO DEL PLAYA SPA CANARIAS

Posted Aug 18, 2011 on Hotels.com
El hotel necesita una renovación en las habitaciones y sobre todo, en los baños, azulejos, quitar la bañera por platos duchas. El inmobiliario de la habitación es anticuado y eso que son amplias, con bastante iluminación. La terraza, lo mejor de la habitación. En , Canarias, muchas habitaciones de hoteles y apartamentos están decorados con muebles de IKEA y están tan estupendos. La limpieza, no es muy buena, no sabían hacer las camas, pero una vez que lo comentamos la limpieza mejoró bastante. La comida, creo que el salón es muy amplio, pero el buffette tenía que tener otra disposición y más variedad. Felicitar por la carne y el pescado que se servían en los asadores que estaban junto al comedor. Sin duda alguna si repetiría en el hotel es porque los niños se lo pasaron en grande gracias al equipo de animación. Lo mejor del hotel y de todos los hoteles que he visitado. Un diez para ellos. También, super agradables los camareros, recepcionistas, socorristas, cocineros, en general, el personal del hotel. REPITO SI VUELVO ES POR LO BIEN QUE SE LOS PASAN LOS PEQUES.
4 out of 5
Recommended
by A verified travelerfrom A-1060 Wien

Gerne wieder

Posted Apr 22, 2008
Schöne Lage, Essen für Buffet sehr gut, Service im allgemeinen sehr freundlich, Ausnahme Empfang, Schwimmbad und Außenanlagen sehr gut, Wellness OK.