“Highly recommended hotel”

Probably it is the best hotel on the island with its many restaurants, swimming pools and gardens full of beautiful palm trees and flowers. A very enjoyable place to spend one’s vacations.

“Amazing!”

My husband and I stayed at this hotel for our 10th wedding anniversary. Hotel was amazing, the service was more than 5*, the staff couldn't do enough for you. The only down point if I had to name, then it would be that the hotel is so big we kept getting lost and the hotel is set on lots of layers, so lots of stairs, maybe a bit dangerous for children unsupervised. But I would still recommend it!

“5th vist, looking forward the the 6th”

Great hotel, fantastic staff, perfect location, once you arrive you never need to leave as they have everything on site and several great restaurants to choose from, the staff are always so pleasant and accommodating, nothing is ever a problem, really is service with a smile.

“Fantastic Hotel”

This was my first trip to Tenerife and this hotel. The hotel reception and grounds were really lovely. I've stayed in many 5 star hotels and this was up there with the best. The room was comfortable and clean and the restaurants good. Ideal for families and couples alike. The hotel was busy but didn't feel like it. No fight for sunbeds. Can't really think of anything to moan about. Not ideal for elderly with walking difficulties, as resort on different levels with cobble stones that can easily trip.

“Keen to go back again”

The hotel is a self-contained complex, located on one of the nicer beaches on the island. We used a number of the hotels in the complex and all of them were high quality both in food and service. There was a good variety for each evening's entertainment and plenty of different facilities during the day.

“A true paradise”

It truly was the most wonderful, relaxing holiday I've ever had. The hotel is truly divine. Not in a gaudy, posh or sumptious way, but beautiful. We were upgraded to a sea-view (even better) and our room was excellent - we were greeted by a delicious lemon fragrance on entering the room. All the typical 5 star facilities were there but it's the details that count. The sun-loungers on the balcony, the ceiling fan, the abundance of towels, candles, huge waterfall shower and deep bath, fluffy slippers and robes - and of course the welcoming box of chocolates! They turn down your bed every night and leave 2 chocolates with it that my boyfriend and I started to look forward to! The staff are all welcoming and very friendly and the hotel is exceptionally clean. There are a few fitness classes laid on (aqua-aerobics and abdominales) and squash and table-tennis are yours to partake in or not. Despite the hotel's evident size, it never felt noisy or cramped with sun-loungers spread throughout the 5 or so pools! It was like an oasis of serenity and relaxation. We went half-board, which, although not cheap, offered an abundance of food. The buffet is themed every night and you can choose the meat/fish you want and have it cooked in front of you. Unlimited amounts and it's also superb quality! The evening entertainment is varied and actually quite enjoyable. All in all, I would go back tomorrow if I could!

“A Great Hotel!”

We rarely revisit a location as we like to travel and see different things each time we holiday - there are so many things and places in the world to see! Yet this hotel is an exception to the rule. It keeps pulling us back not only to the resort but this same hotel every time. We have been numerous times since our first visit three years ago and will keep on returning. The service is great, the food consistently a high standard and the atmosphere is very relaxed. There are so many different restaurants and bar areas in the hotel you never feel there is a lack of choice. Whilst the hotel is regularly fully booked these days, the service standards never drop and there is always someone available to help if you need them. I don't know anyone who has been here and not been impressed by the smooth running of this hotel. Fantastic hotel, fantastic staff and service - a great place to relax!

“Five star luxury”

Just returned from 5 nights/6 days at this hotel. Although it was very busy (UK half term) there were plenty of restaurants, pools and sun-beds such that we never lost out to the early rising, bed reserving brigade. We ate outside of the hotel a couple of times and there was very little difference in price so we didn't feel that the hotel restaurants were overpriced, although poolside drinks were a little steep. I would recommend the whale watching trip, we saw dolphins, pilot whales and swam with turtles. This hotel is built on a steep hillside and so there are a lot of steps. Although they have golf buggies to take you from top to bottom I would not recommend it to those unsteady on their feet. Overall the hotel is fabulous, with so many different areas to explore. Great views and great for families . The only draw back was that we thought the beach was part of the hotel. In fact it is a public beach where you pay for sun-beds, parasols etc. There are no complimentary water sports at this hotel.

“1”

Nice hotel but does require updating rooms are tired

“Nice, but not exquisite...”

The Gran Bahia del Duque is a nice hotel. I found the staff to be helpful, but not overly so. For instance, at the pool, trying to order a drink was sometimes difficult. The hotel claims to be part of a chain of hotels that are the finest in the world. In this regard, I felt they fell a little short. I had an excellent stay, but was not blown away by the service. Maybe my expectation was higher. Upon check-in, we noted the hotel was very empty. We requested a better room since ours had no view and was very small and was positioned over the kids area. I was not happy with the process, the move or the helpfulness of the front desk. We were changed but for the hassle I was not sure it was worth it. Left a bad taste in my mouth. For the remainder of the stay, we felt that given the emptiness of the hotel, they could have done us better. The entertainment at night, once we discovered it on our own, was fun. Restaurants and food was good. Breakfast was nice but not incredible. I love strawberries and you had to request them every day to get any. The warm pool up top was nice, but it was difficult to sit around (the pool is not designed to have chairs around it). The lower pool was much too cold. Access to the beach was nice and easy. Weather was 22 celcius during the day, and 16 or 15 at night (we were there in early March). While I enjoyed the island and the hotel, I would probably go back and stay somewhere different. I was underwhelmed. Nice but exquisite as I expected.