Book your room at Gran Melia Palacio de Isora

Room type

5-star family-friendly resort with 7 restaurants in Guia de Isora (Alcala)

Location

This beachfront luxury resort is located in Guia de Isora (Alcala), close to Alcala Beach and Los Gigantes Marina. Area attractions also include Los Gigantes Beach.

Resort Features

In addition to 7 restaurants, Gran Melia Palacio de Isora features outdoor tennis courts. Other amenities include a full-service spa and bars/lounges.

Room Amenities

Flat-screen televisions include premium satellite channels. Bathrooms feature rainfall showerheads, designer toiletries, and bidets.

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Gran Melia Palacio de Isora

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Gran Melia Palacio de Isora features outdoor tennis courts and a waterslide. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 8 bars/lounges, a beach bar, and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 3000 square feet (279 square meters) include a conference center and conference space. This luxury resort also offers an indoor pool, a children's pool, and a health club. Onsite valet parking is complimentary.

Gran Melia Palacio de Isora has designated areas for smoking.

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Airport transportation (surcharge)
  • Arcade/game room
  • Total number of rooms - 579
  • ATM/banking
  • Tennis on site
  • Number of bars/lounges - 8
  • Business center
  • Coffee shop or café
  • Free breakfast
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Full-service spa
  • Gift shops or newsstand
  • Hair salon
  • Designated smoking areas
  • Tours/ticket assistance
  • Designated smoking areas (fines apply)
  • Laundry facilities
  • Limo or Town Car service available
  • Number of floors - 5
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Free valet parking
  • Beach bar
  • Poolside bar
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Number of restaurants - 7
  • Conference space size (meters) - 279
  • Conference center
  • Snack bar/deli
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Sauna
  • Shopping on site
  • Spa tub
  • Steam room
  • Children's pool
  • Barbecue grill(s)
  • Coffee/tea in lobby
  • Concierge services
  • Turkish bath/Hammam
  • Health club
  • Billiards or pool table
  • Beach/pool umbrellas
  • Free Wi-Fi
  • Waterslide
  • Garden
  • Rooftop terrace
  • Number of meeting rooms - 15
  • Conference space size (feet) - 3000
  • Year Built 2008
  • Outdoor tennis courts 3
  • Spa services on site
  • Indoor pool
  • Wedding services
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Internet

Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Parking

Parking

Free valet parking

Room Amenities

Room Amenities

  • Sofa bed size
  • Free Wi-Fi
  • Private bathroom
  • Premium TV channels
  • Premium bedding
  • Air conditioning
  • Phone
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Bathrobes
  • Hair dryer
  • Bidet
  • Slippers
  • In-room childcare (surcharge)
  • Iron/ironing board
  • In-room safe
  • Sofa bed
  • Climate control
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Rainfall showerhead
  • Complimentary toiletries
  • Room service (24 hours)
  • Cribs/infant beds (surcharge)
  • Satellite TV service
  • Flat-panel TV
  • iPod docking station
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Where to Eat

Where to Eat

A complimentary breakfast is served each morning between 7 AM and 10:30 AM.

Duo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Nami - This sushi bar specializes in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Pangea - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Club Ocean - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Oasis Pool Grille - This poolside theme restaurant specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the resort. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a steam room.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Segway rental/tour on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Aerobics on site
  • Pilates classes on site
  • Playground on site
  • Boat tours nearby
  • Golf lessons available nearby
  • Tennis on site
  • Tennis lessons on site
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Spa Services

Spa Services

Yhi Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Body treatments
  • Facial treatments
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Accessibility

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
Hotel Policies

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Pets

Pets allowed, Only dogs are allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 7

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

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Fees

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We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Gran Melia Palacio de Isora is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay.
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Promotions

Mandatory Christmas Eve Gala Dinner Offer

Book a stay in any rate category for travel including December 24, 2014 and receive the following:

  • Mandatory buffet gala dinner in Restaurant Pangea
Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

Mandatory New Year's Eve Gala Dinner Offer

Book a stay in any rate category for travel including December 31, 2014 and receive the following:

  • Mandatory buffet gala dinner in Restaurant Pangea
Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

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