Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Berlin

Tolle Ferien ! Grossartiges Hotel !!!

Posted Jul 28, 2015
Pros: Der Salzwasser-Infinity-Pool mit direktem Blick aufs Meer.
Cons: Nein.
Location: Abgelegen - was den Ruhefaktor erhöht - SEHR SCHÖN. Der Ort ist NICHT menschen-überlaufen. Fahrt zum Teide sehr schön.
Super Anlage - super super Salzwasser-Pool in einer wahnsinnigen Grösse.!! Sehr gute Restaurants - es fehlt an nichts.
5 out of 5
Recommended
for Families
by A verified traveler from Madrid

Es un resort impresionante

Posted Jun 30, 2015
Pros: Sobre todo la piscina y el ambiente relajado y tranquilo.
Cons: Actividades para gente joven.
Location: Lejos del aeropuerto de Tenerife Norte (hora y media aprox.) Se pueden hacer excursiones estupendas: Teide, Garachicho, Orotava
Acogida y personal excelente. Instalaciones muy buenas (sobre todo la piscina). Los horarios (actividades/comidas) son muy centro-europeos y por ejemplo, a las 10 y media cierran el buffet para cenar. A las 11 y media, prácticamente está todo el mundo en la cama. Para hijos jóvenes (en mi caso, 18 y 20 años) hay pocas actividades. Adecuado para gente que no piense salir del complejo. En mi opinión, la pensión completa e incluso la media pensión, es cara para lo que se ofrece ya que las bebidas no están incluidas. Si vuelvo será solo con desayuno.
4 out of 5
Recommended
for Everyone
by A verified traveler from Feusisberg

Shuttle zum Flughafen fehlt

Posted May 15, 2015
Pros: Restaurants und Pool
Cons: Shuttle zum Flughafen
Location: Man braucht immer ein Auto
Hotelanlage super, Pool einmalig, leider etwas weit weg von grösseren orten und Golfplätzen
5 out of 5
Recommended
for Everyone
by A verified traveler from Ramstein AB, GE

25th (Silver) Wedding Anniversary

Posted Apr 25, 2015
Pros: Customer service, architecture, landscaping, amenities for everyone (kids, no kids, old, young), the boardwalk was wonderful for our evening strolls
Cons: Yeah, okay, so my wife and I sat hear staring at each other. We got nothing!
Location: Location was breathtaking but seriously, we simply did the resort and what IT had to offer, sorry
This was our 25th wedding anniversary and we decided to "swing for the fence" and we scored a home run! This five star resort was everything it promised to be and more. The room w/ full ocean view was spectacular. The complementary champagne and gift chocolates were a real touch of class. We ended up getting half board and ate at three of the seven restaurants. Our favorite restaurant was "Club Ocean" but that may be because we met in Italy, Lol. I will wrap it up this way, we rented a car for our five day stay and once we parked it in the indoor car parking area we didn't move it again until it was time to drive back to the airport. We plan on seeing some more of the island next year when we come back for our 26th anniversary.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent!!!

Posted Mar 24, 2015 on Hotels
Hotel is amazing, everything is huge,clean and nicely decorated The room was beautiful with a private little garden great and rich breakfast with everything you may feel like eating The area is quiet. there is very good restaurant with lovely view and very tasty Italian food called "Sauco" which is about 100 meters from the hotel and is very recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler

Alles Hervorragend

Posted Mar 23, 2015
Pros: Lage, Ruhe, Comfort
Cons: Fittnessbereich
Location: kleines Örtchen mit kleinen Geschäften und Bars. Alles andere nur mit dem Auto möglich.
Schon das 2. Mal dort gewesen und muss sagen, es hat sich nicht verschlechtert. Alles ist weiterhin wie letztes Jahr. Das Personal ist sehr freundlich und die Hotelgäste nehmen aufeinander Rücksicht. Einzigstes was bemängelt werden kann ist, dass die Cardiogeräte im Fitnessbereich zu quitschen anfangen.
5 out of 5
Recommended
for Couples
by Judith from Canada

Peaceful oasis

Posted Mar 23, 2015 on Hotels
An oasis of peace away from the glitz of Las Americas
4 out of 5
Recommended
for Couples
by A verified traveler

Visite de Tenerife

Posted Mar 12, 2015 on Hotels
Beaucoup de temps en dehors de l'hôtel pour visiter l'île. Une remarque sur les divers restaurants de l'hôtel, à l'exception du buffet au petit déjeuné et le restaurant gastronomique, la qualité est très médiocre pour un *****
4 out of 5
Recommended
for Couples
by Camille from Paris

Un bel hotel mais très TRES grand

Posted Feb 28, 2015 on Hotels
Hotel parfait pour se détendre et profiter du soleil et des 6 piscines de l'hôtel. Il n'y a pas de petites attentions comme dans les 5 étoiles français, mais le service est néanmoins irréprochable. C'est juste un peu l'usine, il y a 600 chambres. Le grand luxe est réservé à l'espace RedLevel. Restaurants excellents, pensez à réserver vos tables dès l'arrivée!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
ein wirklich schönes Hotel - groß, weitläufig - zu empfehlen