Terrace/patio

Reviews of Hotel Colón Rambla

4 out of 5
Hotel Colón Rambla
C/ Viera Y Clavijo 49, Santa Cruz de Tenerife, Tenerife

Reviews

8.8

Excellent

Rating 10 - Excellent. 168 out of 354 reviews" "
Rating 8 - Good. 148 out of 354 reviews" "
Rating 6 - Okay. 29 out of 354 reviews" "
Rating 4 - Poor. 6 out of 354 reviews" "
Rating 2 - Terrible. 3 out of 354 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxed hotel. Staff very helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jenni

Stayed 2 nights in Oct 2023

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Colon Rambla
Loved the location. Comfortable room, great pool and restaurant
Stayed 13 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Santa Cruz
Excellent hotel with super attentive, friendly and kind staff, especially the absolutely wonderful receptionist Natasha. Hotel is in the nicest area of Santa Cruz, pool is great, rooms kept perfectly clean, nothing I’d change about it!
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Booked well in advance for the carnival dates, excellent location for walking around the city and of course take part in the opening parade. Nice people and very comfortable room. Will be happy to return. If one arriving by car then expect to look for a parking spot in the nearby streets.
Stayed 3 nights in Feb 2023

8/10 Good

carolyn

Stayed 2 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
We really enjoyed our five night stay. The staff were outstandingly friendly and helpful, the room was comfortable and well equipped. We stayed on bed and breakfast basis which was a good choice. The buffet breakfast was excellent with a huge assortment of foods. We would definitely stay here again.
Stayed 5 nights in Jan 2023

8/10 Good

baruch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The internet was not satisfactory operated. Many cut offs during WhatApp calls
Stayed 4 nights in Jan 2023

10/10 Excellent

Alex

Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good business leisure mix
Ideal Hotel for Santa Cruz. Room was large and although roasting on arrival, it was very comfortable once I got the AC was running. Nice to have a bathtub these days as most are shower only now. One very serious and bad thing is lights are default out on corridors so pitched black, they are motion sensitive but take quite a few steps to come on, so I understand the thinking but it does not work properly and felt unsafe at times.
Stayed 3 nights in Oct 2022

8/10 Good

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel. Nice restaurant. However, the breakfast is very bad. Do not pay for it and go outside. The company in charge of the breakfast is not the hotel. Food is not good. Limited options for drinks. There is also a problem if you ask for ice at night since the restaurant is handled by a contractor. The hotel does not want to take anything from the restaurant. Also if you ask to fridge medicines. The issues with the contractors are the problem of this hotel
Stayed 2 nights in Aug 2022
Response from Hotel Colón Rambla on Sep 1, 2022
Estimado cliente,Le agradecemos haber elegido el Hotel Colón Rambla para alojarse en su reciente visita a Santa Cruz.Lamentamos que no haya tenido una buena experiencia en la cafetería del hotel. Le recordamos que el hotel ofrece servicio de desayuno buffet, gestionado por el hotel, y le invitamos a contratar el mismo para su próxima estancia para así poder degustarlo.En el servicio buffet encontrará una gran variedad de productos, lo que incluye también diferentes opciones de bebidas. Esperamos poder volverlo a ver de nuevo entre nosotros. Reciba un cordial saludo,

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-notch hotel in lovely neighborhood
This hotel was excellent from start to finish. The front desk gentlemen were very friendly and service oriented, from helping us with luggage to finding street parking. The room was large and clean with a fridge and a balcony overlooking the pool. The grounds around the pool had large trees giving the feeling of being in a rural area. Everyone from the cleaning staff, the life-guard to the wait staff was very friendly. The hotel was close to a beautiful tree shaded park with an excelent café located in it. The location was very safe and we had our rental car parked on the street for 2 days without incident
Stayed 2 nights in Aug 2022

10/10 Excellent

Richard, Romsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has a great position in the city just off the Ramblas and near the largest park. You can walk to the centre by following the gentle slope down through the lovely streets. Our room was a standard double overlooking the garden. There was plenty of room and a nice shower. The staff were brilliant. We booked the underground parking for the week and they refunded the daily charge when we were able to park in one of the spaces in front of the hotel for free at the weekend. For eating the hotel restaurant is pretty good and convenient on weekends or Mondays when many are closed. There are several very good restaurants within a few hundred metres, notably Sagrario and La Frasca.
Stayed 7 nights in Feb 2022

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to be back at the Hotel Colon Rambla
We have been regular guests at the hotel over the years, we like the city location and we like attending the classical music festival venues in the city in the evening We had to miss a year for obvious reasons but it was good to be back this year The junior suites have been upgraded to a high standard and the staff were as friendly as ever We will return -this is a city break we enjoy
Stayed 7 nights in Feb 2022

10/10 Excellent

PETER, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my three nights at the Hotel Colón Rambla. I found the staff to be always friendly, polite and helpful. My room was comfortable, although the WiFi was forever dropping out. I didn’t have breakfast at the hotel, so can’t comment on that, but I used the pool a couple of times (it’s good) and was surprised that they offered a drinks service there. The hotel isn’t in the centre I guess, but it’s ideally located for driving in and out, and it’s only a ten minute walk to the shops, bars and restaurants. The car park was full during my stay (I didn’t realise you had to book), but it is very small and not easy to manoeuvre in, so I was kind of happy to park elsewhere. Parking isn’t easy in Santa Cruz but you always find a place eventually!
Stayed 3 nights in Nov 2021

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful. Paid a bit more for a suite, balcony overlooking pool. Great, silent air con. Staff couldn’t be any better, friendly, helpful, good English. Beds very comfy.
Stayed 6 nights in Nov 2021

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shirt stay for sightseeing
Nice stay!! We were only there for one night to sight see, there is a beautiful park just down the road with an amazing bar. Check in was quick, easy and the staff were friendly. Room was big spacious and extremely clean. Bed was big and comfy, the rainfall shower was lovely and Mini bar was stocked with good prices. Only slight negative was that the air conditioning could have been a little colder but was okay.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet, and comfortable.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2021

4/10 Poor

Shane

Stayed 3 nights in May 2021

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Quiet location but not too far out of centre just suited us for a short relaxing break
Stayed 2 nights in Mar 2021

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel with very friendly, helpful staff The hotel underground car park was fully booked but we managed to find free street parking nearby. Good room with comfy bed and nice breakfast
Stayed 2 nights in Dec 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional friendly and very helpful staff.
Lovely hotel, very friendly staff with nice large immaculately clean rooms. Will definitely stay again.
Stayed 1 night in Oct 2020

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice in Santa Cruz
An excellent choice in Santa Cruz. Close enough to everything and far enough away to stretch our legs. The hotel are coping very well with difficult circumstances.
Stayed 2 nights in Jul 2020

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a city break in Santa Cruz
Very nice to be given an upgrade to a Junior suite without asking. Reception staff very helpful. So pleased we had a kettle and tea making facilities and a small fridge to keep our fresh milk. Good to have BBC World on TV
Stayed 4 nights in Feb 2020
Response from Hotel Colón Rambla on Apr 7, 2020
Dear Alexander, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to see you again very soon.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Location, Location, location i only want to say location
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent overnight stay. The reception staff are always v friendly and helpful
Stayed 1 night in Jan 2020

6/10 Okay

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a brilliant time . Hotel was comfortable and clean.tea and coffee in room was a bonus. Just a shame no balcony
Stayed 7 nights in Dec 2019

10/10 Excellent

Sue, Lancashire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, big, well appointed hotel a stone’s throw from the fabulous Plaza de los Potos and a stunning park.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just a short walk from the main shopping area. The room was very comfortable and the beds gave us a good nights sleep. The reception staff were very efficient and friendly and seemed to understand our Spanish too!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, rather peaceful indoors, no fuzz. Windows offered the only fresh air ventilation in the room and with open windows traffic noice was disturbing at times.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and helpful. the hotel was a little difficult to fins because it is the center of several schools.
Stayed 5 nights in Nov 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japci made it great.
Good location, nice pool, good breakfast. Very nice stay.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a clean hotel. The staff are very helpful. The neighborhood is very quiet.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near tram and good pool for a town based hotel
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a last minute booking and the staff were really helpful and upgraded my room at no extra cost
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Suet Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good Hotel. Make us comfortable.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Large, comfortable and clean rooms. There is no variety in the breakfast. It lacks some beverages that must be ordered to the Bar that is managed by another company. However. The staff is great and makes things work. I would return.
Stayed 1 night in Jul 2019

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great friendly staff, great view, lovely room and balcony view of the pool. Food no so good
Stayed 2 nights in May 2019

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly and helpful with everything. The room was spacious and clean. Could not fault it. Take me back there!!!
Stayed 2 nights in May 2019

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place, great location
Hotel with a very convenient location, walking distance to pretty much anywhere in Santa Cruz. People very friendly, polite and with an amazing Customer Service. Parking a bit too small and difficult to park close during day time but fairly easier after 10 pm.
Stayed 7 nights in Apr 2019

10/10 Excellent

Ildeberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019