Book your room at Iberostar Grand Hotel Mencey

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Retreat on Tenerife

This hotel is in a residential area, a 5-minute walk from the center of Santa Cruz, Tenerife’s capital, and 6 kilometers from the main harbor.

Pool under the trees

This 5-story, colonial-style hotel features extensive sub-tropical gardens, an outdoor pool and bar, casino, and small business center.

Space for relaxing

The high-ceilinged, air-conditioned guestrooms offer antique-style decor with marble flooring, fireplaces, bidets, and bathroom telephones. In-room massage is available.

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Iberostar Grand Hotel Mencey

Hotel Amenities

Hotel Amenities

The hotel has many amenities for both the working visitor and leisure guest, including a casino, reading room, lush gardens, heated pool, and a sauna. Relax at Spa Mencey while you receive a body or facial treatment. A 24-hour business center with Internet access and several elegant meeting rooms provide conference facilities. The hotel features a round-trip airport shuttle, a parking garage, and child care service (surcharges apply).

  • 24-hour business center
  • Wedding services
  • 24-hour front desk
  • Full-service spa
  • Meeting rooms
  • Airport transportation (surcharge)
  • Turkish bath/Hammam
  • Babysitting or childcare (surcharge)
  • Outdoor pool
  • Spa treatment room(s)
  • Conference space
  • Total number of rooms - 261
  • Multilingual staff
  • Laundry facilities
  • Elevator/lift
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Gift shops or newsstand
  • Health club
  • Beach/pool umbrellas
  • Tours/ticket assistance
  • Number of floors - 4
  • Luggage storage
  • Self parking (surcharge)
  • Number of restaurants - 2
  • Sauna
  • Spa tub
  • Swim-up bar
  • Free Wi-Fi
  • Number of meeting rooms - 10
  • Year Built 1950
  • Shopping on site
  • Number of buildings/towers - 1
  • Garden
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Family Friendly Amenities

Family Friendly Amenities

  • Outdoor pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Cribs/infant beds (complimentary)
Internet

Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Parking

Parking

Self parking (surcharge)

Room Amenities

Room Amenities

  • HDTV
  • Free Wi-Fi
  • Connecting/adjoining rooms available
  • Cribs/infant beds (complimentary)
  • Television
  • In-room safe
  • Hypo-allergenic bedding available
  • Balcony
  • Climate control
  • Soundproofed rooms
  • Air conditioning
  • Blackout drapes/curtains
  • Phone
  • Minibar
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bidet
  • Desk
  • Iron/ironing board (on request)
  • Daily housekeeping
  • Rollaway/extra beds available
  • Room service (24 hours)
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Where to Eat

Where to Eat

Guests of the Iberostar Hotel Mencey enjoy a buffet breakfast (surcharge) each morning.

Guests can dine on regional cuisine at the Restaurant Los Menceyes. The hotel also offers 24-hour room service.

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Nearby Things to Do

Nearby Things to Do

Tenerife's main harbor is located 1.5 miles (2 km) from the hotel. In addition to being a major port of call for international cruise liners, private yachts can be chartered and ferries are available for island hopping. An outdoor swimming pool is available onsite.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Mountain biking nearby
  • Golf lessons available nearby
  • Playground on site
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Spa Services

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
Accessibility

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility
Hotel Policies

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

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We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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