Ratings based on 163 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.3 Service & staff
3.4 Room comfort
3.8 Hotel condition
They paid and stayed.
for Familiesby A verified travelerfrom quebec
just correctPosted Apr 16, 2015
hotel a little bit old, bed not comfortable, a lotof children so familly hotel, good breakfest
for Everyoneby A verified travelerfrom hull
Excellent staff ..friendly and helpful in every waPosted Mar 30, 2015
Pros: Drinks and staff,entertainment good
Location: Next to shops and bars
Enjoyed the stay,we. Would return. The staff were exceptional from the front desk ,bars resturant etc
for Everyoneby A verified travelerfrom england
Good hotelPosted Mar 26, 2015
Nice hotel, room basic but clean, food good, busy around the pool but always found a bed (im sure it said u couldn't reserve beds but everyone did,maybe hotel need to be abit more strict on this)
for Everyoneby A verified travelerfrom Birmingham
Great HotelPosted Mar 25, 2015
Pros: Clean: staff well trained, hardworking and friendly: food was well above average: comfortable public areas
Cons: The "Entertainment" was dreadful. As usual the singers were pretending to play the instruments. The acts were generally of poor quality.
Location: Location was fine for us. Beach was about five minutes walk away, but up a hill. Once on the prom. you could walk to las Americas.
Definitely the best All Inclusive hotel we have been to. Room was cleaned every day to high standard. Staff were extremely friendly and hard working. Food overall was also the best we have seen anywhere: the beginning of the week was outstanding but I felt that towards the end the quality dipped a little. Choice was wide throughout. I have a query about the bacon at breakfast though. Was it real or reconstituted? Wasn't the right texture, was too evenly shaped (not naturally variable) and looked as if it had been cooked then sliced instead of the other way round. If I'm right to use the old saying they "spoiled the ship for an 'apeth of tar".
by A verified traveler
Posted Mar 22, 2015
Hotel rooms and hall ways are very tired and need undated, was a bad smell like sewage in certain areas of hotel, meals were ok very repetitive.
for Everyoneby A verified travelerfrom Cornwall
Great hotel with amazing staffPosted Mar 15, 2015
We had a great week with amazing choice of food clean rooms close to shops, bars etc if you want to go out only downside is with wifi teenagers moaned about this a bit we really enjoyed our holiday and would return
for Everyoneby A verified travelerfrom Norge.
Familietilpasset eller alle aldere kan bo der.Posted Mar 7, 2015
Pros: Personalet som alltid er blide og arbeider for at vi skal ha det bra.
Cons: Røyke sonen som er plassert helt i inngangen til hotellet
Location: shopping, Badeland, karting, adventur
Vi synes at dette hotellet er topp. Du får bedre og du får dårligere,men vi synes at det er topp.
by A verified travelerfrom Surrey UK
NOT A HOTEL I WOULD RETURN TOPosted Mar 3, 2015
Pros: For older people I can see that this hotel would be in a good position as everything is on your doorstep. Supermarkets, shops, bars, restaurants, etc
Cons: The beds, facilities ie. additional restaurants on site, Sky TV, comfortable furniture in the room, better sound proofing.
Location: Busy. If you like busy then this hotel is fine. Restaurants, shops, supermarkets, transport, trips and lots and lots of people everywhere!
If you asked me what the staff were like, the service they provided, their friendliness, willingness to please, how good they were at their jobs, I would have to say, you can't fault them. Everybody is wonderful and nothing is too much trouble. The hotel is also run very well. The staff have been trained properly, are supervised properly and the standard to which they work is first class. Then you get to the hotel itself. Well the staff can only work within the means with which they have been provided. The hotel is basic, needs some modernisation and upgrading. The beds are sooooo uncomfortable even my back was breaking every morning and I have a good back and am a strong Sports Therapist. The staff even changed our mattress to a 'better one', sadly not. The hotel is not in the best position. It is very noisy from traffic with a motorway running one side of it and Los Eugienio roads running the other. A few overlook the pool but that is noisy from the restaurant and people at the pool bar and entertainment area. On a plus note, the food is excellent, good quality, quite repetitive as All Inclusive's usually are when they don't have other restaurants on site to eat in, but food is constantly replenished and offers a good variety. This comes down to the excellent staff again of course doing their jobs well!
for Everyoneby A verified travelerfrom Southampton, England.
Best food ever.Posted Mar 1, 2015
Cons: Dedicated outside non-smoking areas.
We asked for a high floor room to be told that our booking (Expedia) would only allow us a 1st floor room overlooking the road, however the room we were given was immaculately clean with a large bed. The food in the restaurant was exceptionally good, both in quality & variety, added too by good service. Our only complaint was; wherever you walked outside you could not avoid cigarette smoke, as non-smokers we found this offensive.
for Everyoneby A verified traveler
another great stay.Posted Feb 27, 2015
excellent hotel! Good location, clean, good food, helpfull pleasant staff.