Ratings based on 420 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester UK

Good Hotel but Dated - Living on former glory

Posted Jan 29, 2015
Pros: Location and breakfast
Cons: Dated rooms, no real late bar, noise
Location: Good cafe for inexpensive food and drinks across from hotel called Ole Cafe. Good for long flat walks along the shore
Good mass produced food but would recommend including breakfast. Need to be on 5th or 6th floor to enjoy sunsets and sea view. This comes at a premium. Had one incident with a member of staff, but was handled to protect the staff rather than deal with the issue. Bar and cleaning staff were nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dunlin

Ideal location

Posted Jan 27, 2015
Really enjoyed staying here, very central with fabulous food & entertainment, just a small criticism bathrooms could do with shower makeover & toiletries upgrade
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

Bel hôtel très bien situé.

Posted Jan 18, 2015
Pros: La piscine, énorme et assez peu fréquentée (nous y étions en janvier) Le petit déjeuner
Cons: Notre chambre donnait sur la rue / montagne, et était assez bruyante jusqu'à 23h/minuit L'accès à la salle de gym est payant (mais reste bon marché)
Pour ceux qui veulent séjourner à Las Americas, c'est un très bon choix: (*) très bien situé (une sortie de l'hôtel donne sur la plage, une autre sur l'une des artères les plus animées de la ville) (*) petit déjeuner gargantuesque. (*) personnel aimable. (*) superbe piscine avec différentes activités tout le long de la journée. (*) possibilité d'aller aussi à la piscine de l'hôtel Cleopatra (juste à côté du Mediterranean Palace)
4 out of 5
Recommended
for Everyone
by A verified traveler

muy buena lo peor las camas

Posted Jan 14, 2015
Pros: la piscina
Cons: las habitaciones
Location: es un sitio ideal
El hotel es una maravilla esta en un lugar privilegiado pero la habitación en la que estuvimos la cama era una pena
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Novara

Solo vacanze

Posted Jan 14, 2015
Pros: Le stanze spaziose e la posizione ottimale: vicino al mare ed al centro
Cons: la pulizia nei bagni
Location: posizione ottima, in centro città e fronte mare, servizi soddisfacenti, personale gentile e disponibile, migliorabile la pulizia nei bagni
Ho trovato la mia isola felice con mare, montagna e tempo sempre primaverile, e con ogni probabilità ci andrò a vivere appena possibile
5 out of 5
Recommended
for Families
by A verified travelerfrom london

good location,friendly and warmly staff

Posted Jan 6, 2015
Pros: room view and swimming pool
Cons: could be replaced a tv for more recent models..more sockets in a room ,
Location: an easy way to ocean's coast ,a lot of restaurants around with all world kitchen, shopping centers
We had a great first time experience . Enjoyed sun beds and food choice
3 out of 5
by A verified travelerfrom Fort Lauderdale

3 plus star.

Posted Jan 6, 2015
Pros: Very little except very good New Years Event.
Cons: Carpeting and insulation to deaden sound.
If you are looking for a 3 star, noisy hotel where children are allowed to run amok without control, then this is for you. If you are looking for a true 5 tar experience, then keep looking.
4 out of 5
by A verified travelerfrom Hemel Hempstead, UK

In need of refurbishment

Posted Jan 3, 2015
Pros: Location, and staff.
Cons: Everything in the bedrooms!
Location: Great restaurants and shops just over the road. Lovely walk along seafront north and south
This is a good hotel in an excellent location, with great facilities and excellent staff. HOWEVER, it is in need of a major refurbishment and no longer worthy of it's 5* rating in my opinion. Room furniture is now dated and looking tatty, plastic table and chairs on balcony, cracked tiles on wall and floor. Public areas have been renovated and were being redecorated while we were there, but the private rooms have had no improvement work for years. Some still have the old-style CRT televisions! This was not our first visit to this hotel or resort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel très accueillant, personnel serviable

Posted Dec 30, 2014
Piscine trop froide, dans la salle de bains pas d'aération et un rideau de douche dans un 5* !
5 out of 5
Recommended
for Everyone
by A verified traveler

Had a 4 day break leaving on Christmas eve.

Posted Dec 25, 2014
Hotel was beautiful, complimentary champagne on arrival. Upgrade to plunge pool if available, well worth the surcharge to have a suite with private pool.