Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby Jacq. from UK
Nice hotel, great location, helpful 24 hour staff.Posted Nov 13, 2013
Pros: Clean & spacious rooms. in the centre close to shops & beach.
Cons: No internet in the rooms.
Location: super market for food, great coffee shops, 2 minutes to the beach front.
Very clean & spacious, helpful staff, near everything!
A good central base for Puerto CruzPosted Feb 12, 2013 on Hotels.com
Good quality town hotel with very friendly and helpful staff. Good value breakfast. Pool rather austere and furniture on the 'sun terrace' rather shabby. Good room sizes. Best of all, a great location, very near the promenade - no hill climbing to get back in the evening!
for Personal Eventby A verified traveler
Very central and convenient location.Posted Jan 28, 2013 on Hotels.com
I stayed at the Astoria a few times in the past as I find it a very pleasant and well placed hotel in Puerto de la Cruz. I had asked for a room reservation which I had in the past. Because of a mix up at reception, the room was not available, which was very ennoying. Reception did everything to rectify the situation and after 2 weeks an even better Apt. was found and the remaining 4 weeks were fantastic. All the staff are wonderful, they make we very welcome and I shall be staying there again. TV facilities need upgrading to flat screen and more international channels are a must. This is my only criticism.
for Everyoneby Arly B from Suffolk, UK
Friendly & comfortable small hotelPosted Jan 8, 2013
Pros: Location & staff
Cons: Bed linen
Really friendly, helpful staff, who sorted out problem with the hot water straightaway. The breakfast was pleasant, served in a nice dining area, with a good choice of food and drink to help yourself to, with a member of staff on standby to re-stock the items, 3 hour time slot for breakfast. Reception staff knowledgable. Great location for wandering to bars and cafes in town, the bus station, and the sea. Really sweet pool and patio area.
Posted Sep 19, 2012 on Hotels.com
for Couplesby Amira from Barnsley, South Yorkshire, UK
Canaries carnivalPosted Feb 29, 2012
Pros: Location for all amenities- everything short walk away
Cons: Difficult to find with one way systems but really close to road out of town if you know how. Parking also difficult, so 8 Euro a night
Location: It was the best bit
Difficult to find but is at the back of hotel Bambi. We stayed for 5 nights to enjoy the carnival. Really close to the town centre but far enough not to be noisy. Supermarket and bakery nearby both good. We had the room overlooking the pool but no children were staying and also a bit cold so issues there. The pool was clean and air warmed, so a bit chilly but managed to have a dip each day. Terrace by pool taken up by german women some topless eventhough over 60. It scared alpha male enough to stay indoors until the sun went in just about. Turn right out of hotel down the steps towards the sea and left to Rancho for a true continental breakfast. Follow the road facing you from reception for 10 minutes to walk to town and to main square. The restaurant on the little square on the left with funny trees does best potatoes and tricolore sauce.
Recommendedby A verified traveler
Posted Dec 4, 2011 on Hotels.com
Recommendedby A verified traveler from Dublin
Hotel Astoria - not the best but good valuePosted Sep 27, 2011 on Hotels.com
This is a nice apart-hotel in a fairly good area of Puerto de la Cruz. We found it good value for the money we paid. The surrounding streets are clean, there is a supermarket, good few cafes, restaurants, shops around. The actual city centre is just few blocks away. The interior is on the nice side of someone's taste although there are materials used that could have been chosen more "carefully". Cleaning was excellent, the room is good size as is the bathroom. An air-conditioning unit would be nice though, even if for small extra charge. Lacking this the room was unpleasantly hot sometimes. There is a ceiling fan and it makes thing a little better. The small kitchen unit is very usable, everything (except the fridge) was working fine and we found it spotless clean. The aforementioned fridge was working too but was not very effective so we had to throw things away a bit earlier than supposed to have. Otherwise only good things, very nice staff, always helpful. Would recommend this hotel to anyone.
Recommendedby A verified traveler from Aarhus, Denmark
Hotel AstoriaPosted May 11, 2011 on Hotels.com
Great value hotel in central Puerto del la Cruz. Very clean, friendly staff, have absolutely nothing bad to say about it. Highly recommend it.
Recommendedby A verified traveler
Fine hotelPosted Mar 12, 2011 on Hotels.com
The location is excellent - just by the center within easy walking distance of bus station, beach, resteraunts, and supermarket. But nevertheless is nice and quiet. The hotel design is a little odd with a funny little reception area, grandiose entrance hall, good hallways but with very cheap plastic carpet matting. The pool area is sheltered but not that attractive surrounded by windows and with no planting, but acceptable. The self catering kitchens are great - they hide away in a very large cupboard. The cleaners are good. 2 out of 3 receptionists nice and helpful. Overall it was excellent as a cheapo hotel.