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Rating 10 - Excellent. 165 out of 388 reviews" "
10 - Excellent
165
Rating 8 - Good. 163 out of 388 reviews" "
8 - Good
163
Rating 6 - Okay. 48 out of 388 reviews" "
6 - Okay
48
Rating 4 - Poor. 8 out of 388 reviews" "
4 - Poor
8
Rating 2 - Terrible. 4 out of 388 reviews" "
2 - Terrible
4
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
tracey
Traveled with family
Jan 17, 2024
Liked: Cleanliness, staff & service
Property is quite old and doesnt really look like the photos. However the lady at the front desk was amazing and exetrmely helpful. Location is also very good
tracey
Stayed 1 night in Jan 2024
Response from Ben Storer on Mar 5, 2024
Thank you for your feedback we will look forward to your next stay with us.
This will sound pedantic however most motels offer complimentary biscuits with the tea and coffee. Henry Parks did not so I consumed the packet of crisps and then have received multiple phone calls for payment. Not good promotion.
Travelling through and booked last minute. Chose the King Spa room for the space. Huge room with beds positioned away from each other which suited us perfectly as a family of 3 (couple plus adult daughter).
A bit dated but clean and had everything we needed for a one night stay. Comfy beds, equipped kitchenette and located at the back of the property away from traffic noise. Got a fright in the middle of the night with the thumping of possums on the roof! Otherwise a perfectly pleasant stay.
Large clean room with late checkin accommodated with no problem. Very friendly staff, which considering they were working on Christmas Eve was very much appreciated.
The staff where very friendly and helpful clean room
Colleen
Stayed 1 night in Oct 2022
8/10 Good
Brad
Oct 3, 2022
Brad
Stayed 2 nights in Sep 2022
8/10 Good
Richard
Traveled with partner
Oct 1, 2022
Liked: Staff & service
As in all motels you have to use the bathroom/toilet to fill the jug for a cup of tea. Unhygienic! Not sure how this passes health regulations but it's been the same for ever. Also the lighting was too dim to read. No comfortable chairs to watch TV etc. Toilet was not all that clean around the bowl and the sink taps dripped. The car park was a bit hit and miss. Maybe you should paint room numbers on the car parks. Basically it was ok for the price and the staff and service were fine. Breakfast was good and on time. Well, you did ask me.
So convenient, easy to get to, very spacious, comfortable and warm! (Important for qlders) very friendly staff and nice restaurant onsite. The room was so big and the bed was wonderful.
Jodie
Stayed 1 night in Sep 2022
2/10 Terrible
Kevin
Traveled with partner
Sep 18, 2022
Liked: Staff & service
Disliked: Property conditions & facilities
It’s very outdated, things need replacing eg: toaster it was disgusting. Would never stay there again
We booked because the property advertised a restaurant. On arrival we were told it was unavailable as the chef quit a week previously. The infrastructure is very dated. Otherwise OK.