Ratings based on 1 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.0 Room cleanliness
3.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Hilary from Gibraltar

Attractive hotel - Certain things could be better

Posted Aug 15, 2013
We stayed in the Pousada de Angra do Heroismo - Forte Sao Sebastiao for a week at the beginning of August. Room - Our room was lovely. It was nicely decorated throughout and the beds were very comfy, However, it was VERY noisy. We were in the old part of the hotel and could hear every move of the people in the room above us, this meant that every morning we were woken at 7.30 am with them getting ready for the day ahead. Staff - The reception staff were welcoming and helpful with a good level of English. However, throughout the hotel there seemed to be a general lack of staff. The bar never had anyone there and you had to ring through to reception if you wanted a drink. In the restaurant service was quite slow, we left on a couple of occasions as we waited too long to get served. Food - Breakfast, little choice. The food in the restaurant was a bit hit and miss, e.g. clams delicious, cod tasteless & watery. The bar menu was good and inexpensive. Room service available. Location - The hotel is in a beautiful setting and has lovely views. It was a short walk to the harbour and into the town centre. Hotel - The pool area was small but lovely and had great views. The hotel itself is very interesting to explore It is in an old fort with many viewing points, giving fantastic 180 degree views of Angra and the Goat Islets. All in all we enjoyed our stay however, certain things could be better.