Ratings based on 109 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Personal Eventby A verified traveler
Close to Indiana StatePosted Apr 5, 2014 on Hotels.com
This hotel was with a couple minute drive to Indiana State. The staff was very friendly. Room was clean and beds comfortable.
for Overnight Stay Before Destinationby Mary from CT
Loved it!Posted Mar 26, 2014 on Hotels.com
Very impressed at decor, cleanliness! Beds were very comfortable!! Competent, friendly staff! Highly recommend staying there! Literally steps away from ISU!
Recommendedby A verified traveler
Posted Mar 17, 2014 on Hotels.com
Recommendedby Kimberly from Tennessee
Won't stay anywhere else.Posted Feb 18, 2014 on Hotels.com
So clean and well maintained. But above all staff was amazing. So helpful and friendly. Kathleen was delightful. Anything we needed was taken care of with such efficiency and style. We won't be staying anywhere else when visiting Terre Haute. Truly 5 stars all the way.
for Everyoneby A verified traveler
Right in the heart of town!Posted Feb 10, 2014
Close to bars and clubs. Close to college campus. Great staff. Clean place to stay.
for Personal Eventby TLS
Great Property !Posted Feb 5, 2014 on Hotels.com
These were some of the friendliest staff I've encountered at any hotel. The service was top drawer and everywhere we went was clean and well maintained. They had an onsite restaurant, bar, fitness area and pool and it was right in the middle of town within walking distance to several places to eat. A special shout-out to Kathleen at the front desk for working hard to make our visit pleasant. We'll be back.
for Business Travelersby A verified traveler
Posted Jan 23, 2014 on Hotels.com
Recommendedby Kathleen K from Brazil Indiana
Posted Jan 5, 2014 on Hotels.com
we were given breakfast coupons for the construction remodle on our floor. It wasnt necessary, but a great gesture. We had a great stay. thanks
for Everyoneby P from Indianapolis
Great place to stay!Posted Jan 2, 2014
We chose this hotel based upon the positive reviews posted in Tripadvisor.com and it was great! Clean room, good location, and great staff. It will be our first choice if we return to the area!
for Familiesby Dan from Terre Haut, IN
Christmas visit with niece and nephewsPosted Dec 26, 2013 on Hotels.com
This is the second year we've driven 7 hrs from WI for an early Christmas visit with your niece and nephews (11, 12, and 13). The property is well-managed, the staff very friendly and helpful and the breakfast excellent. The pool was closed for maintenance while we were there, which was disappointing, even thought the staff said it was posted on their website. There also was a minor issue with a piece of furniture in our room needing a repair. I expressed disapoointment over the pool and just informed the front desk about the furniture needing repair after we checked out. I did not think of, or ask, for any reduction in our room charges as part of the Hilton "Satisfactin Guarantee" policy. To my nice surprise, Kathleen, one of the well-experienced and very prossional front desk staff, said she knew we were disappointed about the pool and was taking one night's room charges off of our bill. I was very pleased, of course, and thanked her. The next morning, as we were checking out, she also removed our breakfast charges in consdieration of our overall experience during our visit. I think the "Guarantee" program is terrific, but it really took a pro like Kathleen to make it real. She views her job more like a high-end hotel concierge than a front-desk staff member. We definitely plan on continuing our family tradition and there is no hesitation about returning to the Hilton Garden Inn...provided Kathleen is there!