Ratings based on 399 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
68% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Waynesville, NC

Housekeeping and maintenance horrible

Posted Apr 10, 2015
I had booked two visits one day apart. First visit the second bed in room had popcorn in it where it had not been changed. The heating cooling system did not work. Got in late and didn't realize issues until after 11 pm. The next visit the heating and cooling unit didn't work the refrigerator was really loud. Some of the lights did not work. TV didn't work. Phone in room didn't work. They changed us to a different room that was missing the bathroom products like soap and shampoo. The carpeting was sticky. Will not go back cheaper locations that have better staff.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom m

ok hotel needs updated

Posted Mar 30, 2015
room was clean mattress was horrible breakfast was ok if you are lolking gor a in expensive place to stay just to sleep for a few hours would recommend
5 out of 5
Recommended
for Everyone
by A verified traveler

a quick get away

Posted Feb 24, 2015
Pros: The staff and Jacuzzi suite.
Cons: only thing was my wife wanted to use elliptical in fitness room we couldn't get and machines on.
Location: this was just a place to get away for a night from stress and life.
We enjoyed the Jacuzzi suite so much we plan to come back in Oct over our anniversary for the weekend.Everyone was so nice and was clean I loved the breakfast. The staff even brought me a third pillow when they had asked if everything was ok i just mention i don't sleep well laying to flat.The third pillow really was a huge help.
2 out of 5
by A verified travelerfrom ILLINOIS

1 1/2 STAR HOTEL

Posted Feb 6, 2015
PRETTY CHEAP HOTEL. 1 ROOM THE HEAT DIDNT WORK NEXT ROOM SMELLED FULL OF CIGARETTE SMOKE EVEN THOUGH IT WAS A NON SMOKING HOTEL SUPPOSEDLY. THEN TO TOP IT ALL OFF THE INTERNET DIDNT WORK. AND WHEN I GOT READY 2.CHECK OUT THEY COULDNT FIND MY DEPOSIT. THE. ONLY PLUS WAS THEY UPGRADED MY ROOM BUT THE ROOM WAS FULL OF CIGARETTE SMOKE.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom St Louis, MO

1/2 way point on trip to Notre Dame. One nite stay

Posted Jan 21, 2015
Pros: close to highway, though not readily recognizable
Cons: Clean and paint rooms and improve funiture
Location: n/a
It was just a one night stay and we arrived late in the evening
4 out of 5
Recommended
for Couples
by edwardfrom brazil, in

deep in room hot tub

Posted Jan 13, 2015 on Hotels.com
hot tub rooms was great for price.bed was very hard and uncomfortable.and breakfast was bad all they really had was toast milk and coffee out of everything else.but it was clean and staff were pleasant
2 out of 5
by A verified travelerfrom Lancaster, PA

Pictures don't tell the truth (maybe 20 yrs. ago)

Posted Dec 4, 2014
Pros: They were willing to help out with the price of the room, considering his confirmation through Expedia failed to reach the hotel front desk.
Cons: Hotel needs updated, NOW!
Location: n/a he was driving through
Going on what my husband told me, he was the one who took the road trip from Penn. to Arizona. He was not happy with the room and the condition of the hotel in general.
2 out of 5
by A verified travelerfrom Middle River, MD

Not a good motel

Posted Nov 30, 2014
Pros: nothing
Cons: new carpeting, new beds, new everything...or just burn it down and start from scratch
Location: lots of shopping within 5 miles
We arrived for a one night stay, were given a top floor room. Went to it, one bed leaned downward. Asked for different room. Got one on first floor, both bed had worn out mattresses with springs sticking you. We just rolled all night long and left at 530AM. Could not really sleep with such horrible beds. Carpet was so dirty, I took a shower and walked from bathroom to bed in white socks, except socks turned brown in that 20 foot walk. Would not recommend this place to anyone. I always thought Clarion In was a decent place but not this time.
2 out of 5
by A verified travelerfrom RI

Tired

Posted Nov 24, 2014
Hotel is tired and non smoking room smelled like stale smoke. Staff was not professional appearing. I have stayed at a Clarion once before and it was nice but will not cime here again
1 out of 5
by A verified travelerfrom Memphis

Worst hotel I have been in in years.

Posted Nov 24, 2014
Pros: the only pleasant thing was the front desk clerk.
Cons: Everything about this place could be improved. The rooms could be clean, modernized. This place was disgusting.
Location: near interstate
When I checked in, the room smelled disgusting. I found old food stacked in a garbage can. The toilet was absolutely dirty. The front desk clerk, who was very nice, put me in a different room. This room was almost as equally disgusting. There was something nasty smeared on the shower wall. The chair in the room looked freshly stained. Furniture had old food stuck to it. The water in the shower was boiling hot and could not be adjusted to be made any cooler. The TV and WIFI both had terrible reception. The TV itself had to be from the 1990s. I stayed in a Clarion the night before in Bowling Green, KY. It was fantastic. This was a major disappointment. I will try to get my money back via Expedia. I travel frequently and will avoid all Clarion hotels in the future.