Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom grand junction co

Not bad... Not great

Posted Apr 21, 2015
I'm not setting the bar very high,it's Terrell,TX not Hollywood! The hotel was comfortable and clean. The staff was not overly friendly but got the job done. I may stay here again but think I will check out a different hotel next time just to compare.
Comment from Hotel Management
Apr 23, 2015 by Mack Patel, Hotel Management
Dear Baby Boomer; Thank you for your feedback and I am glad that you found our hotel comfortable and clean. We will use your feedback for improvements. and I hope you change your mind and stay with us next time as well. Once again Thank you for your business and look forward to see you on your next visit to Terrell.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom TEXAS

Nice place!

Posted Feb 20, 2015
Easy access, clean and comfortable room. Breakfast very good.
Comment from Hotel Management
Mar 6, 2015 by Mack, Hotel Management
Dear Dave; Thank you for your feedback. it's pleasure to receive positive feedback from guest like you. Thank you for your stay and we look forward for your next visit.
3 out of 5
Recommended
for Personal Event
by Johnfrom San Antonio

Met expectations

Posted Feb 17, 2015 on Hotels.com
Overall, the hotel is pleasant and about what you'd expect. The room matched the photos on the internet and the staff was friendly. The hotel is next to a major highway, and does not have an elevator. Aside from that it's a fine place to stay in Terrell.
Comment from Hotel Management
Apr 25, 2015 by Mack, Hotel Management
Dear John; Thank you for sharing your experience and we are glad that we meet your expectation and compliments on staff friendlyness. Thank you again for your feedback and we look forward to see you on your next visit.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Top Quality Service, Location & Atmosphere

Posted Feb 17, 2015 on Hotels.com
The employees made my stay incredible. Whatever I needed it was provided. I especially liked when they honored my request not to ne disturbed by ANYONE. My daughter enjoyed the quietness and the breakfast. I enjoyed the atmosphere and location. I will definitely return!
Comment from Hotel Management
Apr 25, 2015 by Mack, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback and we look forward to provide same quality service & atmosphere on your next visit.
3 out of 5
Recommended
for Families
by Doris

Posted Jan 27, 2015 on Hotels.com
Comment from Hotel Management
Apr 25, 2015 by Mack, Hotel Management
Dear Doris, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Business Travelers
by LEONARD

Posted Jan 12, 2015 on Hotels.com
Comment from Hotel Management
Mar 21, 2015 by Mack, Hotel Management
Dear Leonard; Thank you for your feedback.
4 out of 5
Recommended
for Couples
by Johnfrom odessa

nice hotel for the price

Posted Jan 11, 2015 on Hotels.com
My stay was good, the hotel fit the price, I would stay there again. The front desk people where very helpful
Comment from Hotel Management
Mar 21, 2015 by Mack, Hotel Management
Dear John; Thank you for taking time to write your feedback. we really appreciate your compliments for staff and hotel. Once again thank you for your business and we look forward to see you.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 11, 2015 on Hotels.com
Comment from Hotel Management
Mar 21, 2015 by Mack, Hotel Management
Thank you for your review.
4 out of 5
Recommended
for Families
by A verified traveler

Good stay

Posted Jan 8, 2015 on Hotels.com
Once we located the tucked away location it was very handy right off interstate near food. Hint: road to hotel is between Waffle House and Schlotzskys. This hotel is the style with the room doors on the hall inside. Staff was great. Room and hotel were clean. Room was just your standard room. No major issues but just FYI Beds were suppose to be queen but they were a small queen. Bathroom sink, toilet and shower are good size but all in one room instead of the sink outside the bathroom. This made it hard for more than a person at a time to get ready when shower or toilet needed. Would definitely stay again. My complaint is for Hotels.com. Site states rollaway bed available but does not state there is an extra $10 per night charge. Also I did not see where you could make a request for such. Thankfully, because of the weather detouring the usual packed status for the trades day weekend, they had one still available upon arrival.
Comment from Hotel Management
Mar 14, 2015 by Mack, Hotel Management
Thank you for taking time to write your detail experience with us. It provides us with the information needed to correct problems and improve the services we offer our guests..We sincerely appreciate your feedback and looking forward to see you on your next visit.
5 out of 5
Recommended
for Personal Event
by stephaniefrom Terrell

My Fav

Posted Jan 8, 2015 on Hotels.com
It's Always A Pleasure To Stay Here.
Comment from Hotel Management
Mar 14, 2015 by Mack, Hotel Management
Dear Stephanie, Thank you for taking time to write about Quality inn and Suites. we are glad that you had always enjoying your stay as we strive to provide superior service to all of our guests. Thank you for your business and looking forward to see you on your next visit.