Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
79% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
2.8 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from A

Très decevant

Posted Apr 10, 2015
Pros: L emplacement
Location: Très bien situe
Hotel en travaux, beaucoup de bruit a 8 h du matin.... Il faut prévenir les clients de se désagrément, c est la moindre des choses !
4 out of 5
Recommended
for Couples
by Forbes from St Albans

l would recommend this hotel AFTER the building wo

Posted Mar 19, 2015 on Hotels
our stay was for 1 night only and we had travelled by car from S France. We were desperate for a sleep but unfortunately building work was going on till 20.00 hrs. Dust and a large crane above our room. The owner kindly offered alternative accommodation or a free breakfast / wi fi and parking. As we had struggled to find the hotel ( it was in the old historic quarter ) we stayed. The hotel did everything possible in the circumstances and l would recommend the hotel. It was also pet friendly at no extra charge.
Comment from Hotel Management
May 23, 2015 by Elisabet, Hotel Management
Thank you very much for your comments. We apologize for the inconvenience caused, we are effectively works in the hotel, enlargement and reform. We hope to be able to accommodate you in the future, and thus check as it has been the hotel. Best Regards, Elisabet Robles. Department of customer service.
4 out of 5
Recommended
for Families
by A verified traveler

Agradecer la amabilidad del personal.

Posted Mar 3, 2015 on Hotels
Estuvimos muy cómodas Y el personal fue muy amable en todo momento. La bañera no estaba muy limpia, es lo único que no me gustó.
Comment from Hotel Management
May 9, 2015 by Elisabet, Hotel Management
Muchas gracias por sus comentarios. Una de nuestras mayores prioridades es asegurar que todas las áreas del hotel están impecablemente limpias, ruego acepte nuestras más sinceras disculpas. Saludos, Elisabet Robles. Dpto. de atención al cliente.
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Feb 18, 2015 on Hotels
3 out of 5
Recommended
for Families
by kim

This traveler left a rating score only Posted Jan 6, 2015 on Hotels
3 out of 5
Recommended
for Families
by A verified traveler from zaragoza

El hotel esta muy bien situado.

Posted Nov 28, 2014
Pros: Es aceptable sin demasiadas comodidades.
Cons: La decoración es antigua.
Location: está a un paso del centro de treruel.
Recorrimos todos los monumentos de Teruel. Estubimos en familia comiendo y tapeando por el centro. Nos lo pasamos muy bien.
Comment from Hotel Management
Jan 20, 2015 by Elisabet, Hotel Management
Nos alegra saber que nuestra ciudad de Teruel les gustó, esperamos poder volver a alojarle en nuestro hotel en un futuro. Elisbet Robles. Dpto. de atención al cliente
2 out of 5
by A verified traveler

Colchones de piedra

Posted Nov 25, 2014
Pros: Na da en absoluto
Cons: Tiene mucho a mejorar , empezando por el personal de recepción
Los muelles se clavan en la espalda, personal de recepción descortés, antipático
Comment from Hotel Management
Jan 20, 2015 by Elisabet, Hotel Management
Agradecemos mucho sus comentarios, nos ayudan a mejorar. Le pedimos disculpas por no haber cumplido con sus expectativas. Nuestro equipo al completo está totalmente comprometido con ofrecer una experiencia perfecta a nuestros huéspedes durante sus vacaciones. Pasaremos nota al departamento correspondiente su queja. Saludos, Elisabet Robles. Dpto. de atención al cliente
3 out of 5
by A verified traveler from Boston, MA

Great location in Teruel but the Hotel is 'tired'.

Posted Nov 7, 2014
Pros: location
Cons: see above
Location: Cathedral, Museum of the Region of Tereul, the Mudejar towers, the Plaza Torico, Old Town. Easy walk.
The Reina Christina was a disappointment after staying in numerous charming small hotels (not expensive) around Aragon. The hotel has a somewhat tired feel and is apparently being renovated to be upgraded to a four star. The elevator required lugging a suitcase up six big steps to access, then, since our room was on the fourth floor, lugging the suitcase up two more flights of stairs since the elevator stopped at floor 3. The room was tiny, the bed was a double bed. There was barely room for two people and a bag. During our stay the internet was 'broken' with no information on when it might be fixed. The hotel does have a bar area and a restaurant that looked acceptable but there is excellent food within a short walk. The location is great-- easy walk to the Cathedral and other major sites in the old town. There is free parking down the hill near the train station, accessed by an elevator just outside the hotel.
Comment from Hotel Management
Jan 20, 2015 by Elisabet, Hotel Management
Thank you very much for your comments, help us improve. As you already indicated, we are in the process of renewal and extension of the hotel, so the lift only goes up to the 3rd floor, but it will be solved soon, we apologize for the inconvenience. We inform you that we have parking at the hotel of payment for our customers. We will pass your complaint to the different departments so take note. Best regards. Elisabet Robles. Department of customer service
Comment from Hotel Management
Jan 20, 2015 by Elisabet, Hotel Management
Thank you very much for your comments, help us improve. As you already indicated, we are in the process of renewal and extension of the hotel, so the lift only goes up to the 3rd floor, but it will be solved soon, we apologize for the inconvenience. We inform you that we have parking at the hotel of payment for our customers. We will pass your complaint to the different departments so take note. Best regards, Elisabet Robles. Department of customer service
3 out of 5
Recommended
for Everyone
by A verified traveler

Good central location, but parking difficult

Posted Oct 7, 2014
Pros: Location in Teruel.
Cons: Parking facilities - even if it is only to tell you whether there will/will not be parking available in their own car park & directions to alternative
Location: Teruel is certainly well worth a visit, even if just for a day - plenty to see and got character.
Good central location for seeing Teruel and quite easy to find from main road. Unfortunately, no parking available in their small car park and nowhere close to stop outside hotel to get directions for alternative parking. Reception area small. Room adequate for a night or two. Good sized dining room and buffet breakfast good.
Comment from Hotel Management
Jan 20, 2015 by Elisabet, Hotel Management
We very much appreciate their comments. We apologize for any inconvenience caused as the parking, we'd like to have more seats available, but since we are in the old part of the city it is impossible. We hope to be able to accommodate you in our hotel in the future. Elisabet Robles. Department of customer service
2 out of 5
Recommended
for Overnight Stay Before Destination
by serge from charente

christina aurait besoin d un relooking!

Posted Sep 21, 2014 on Hotels
Tres mal insonorise avec chambre donnant sur rue très fréquentée en pleine ville. Tres mauvaise nuit. Seuls avantages : garage fermé pour la moto mais payant 5.50 et proximité du centre ville.
Comment from Hotel Management
Mar 21, 2015 by Elisabet, Hotel Management
Nous apprécions grandement leurs commentaires. Veuillez nous excuser pour le bruit, aujourd'hui, nous avons toutes les chambres insonorisées. Pour l'occasion prochaine svp faites-nous savoir à l'avance pour être en mesure de vous offrir un espace intérieur plus silencieux. Salutations, Elisabet Robles. Département de service à la clientèle