Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
94% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel...hard to get to

Posted Jul 15, 2014
Pros: Clean, comfortable and friendly staff.
Cons: 1. In summer, turn on AC before guests arrive. 2. Communicate with clerk when guests have prepaid for room.
Location: Several restaurants and shopping nearby.
We enjoyed our short stay. Location is a bit of a challenge...one of those hotels you can see but looks like you need to be dropped in from a copter.
Comment from Hotel Management
Jul 16, 2014 by Singh, Hotel Management
Dear Barbara, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, M J Singh General Manager Comfort Suites, Texarkana, TX
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Fine for a night

Posted Mar 14, 2014 on Hotels.com
This is an okay place for an overnight, would have rated higher if the a/c system was updated. It has an older unit that didn't regulate too well. Pool and breakfast were great.
Comment from Hotel Management
Jul 16, 2014 by Singh, Hotel Management
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, M J Singh General Manager Comfort Suites, Texarkana, TX
5 out of 5
Recommended
for Everyone
by Chris

Awesome

Posted Feb 24, 2014
Nice hotel, nice staff, two thumbs up! I would definitely stay here again.
Comment from Hotel Management
Feb 26, 2014
Dear Chris, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Your Comfort Suites points for this stay should be on your card. If you have any question for points call directly to choice hotels. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager Comfort Suites, Texarkana, TX
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel convenient to family members

Posted Dec 17, 2013
Hotel was OK, great staff, good price, good breakfast
Comment from Hotel Management
Jun 21, 2014 by Singh, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager Comfort Suites, Texarkana, TX
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2013
Comment from Hotel Management
Jun 7, 2014 by Singh, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, M J Singh General Manager Comfort Suites, Texarkana, TX
5 out of 5
Recommended
for Business Travelers
by terrence

Posted Nov 4, 2013 on Hotels.com
Comment from Hotel Management
Jan 11, 2014 by Singh, Hotel Management
Dear Terrence, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager Comfort Suites, Texarkana, TX
Comment from Hotel Management
Jan 11, 2014 by Singh, Hotel Management
Dear Terrence, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager Comfort Suites, Texarkana, TX
4 out of 5
Recommended
by Ron from Dallas

Overnight stay

Posted Oct 1, 2013 on Hotels.com
We found this very accommodating. Room was top notch.
Comment from Hotel Management
Dec 7, 2013 by Singh, Hotel Management
Dear Ron, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager Comfort Suites
1 out of 5
Recommended
by A verified traveler

Posted Sep 13, 2013 on Hotels.com
Comment from Hotel Management
Nov 23, 2013 by Singh, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us But you did not write any comment what make you uncomfortable that could be used to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, M J Singh General Manager Comfort Suites, Texarkana, TX
3 out of 5
Recommended
for Overnight Stay Before Destination
by Sharon from MS

Posted Sep 5, 2013 on Hotels.com
Hotel staff on day shift was very friendly, and breakfast was good. Pool area dissapointing and not as clean as I would have liked. Ice machine on 1st floor broken so had to go to another floor for ice. Just not as nice as expected for the price.
Comment from Hotel Management
Nov 23, 2013 by Singh, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, M J Singh General Manager Comfort Suites, Texarkana, TX
5 out of 5
Recommended
for Business Travelers
by David from Dallas

Nice stay - quick and easy

Posted Jul 20, 2013 on Hotels.com
Close to breakfast places, and far enough away from clubs/bars to feel safe. Also had a deal with a local gym a few blocks away - I hit that on my way out of town. Good stay.
Comment from Hotel Management
Nov 23, 2013 by Singh, Hotel Management
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, M J Singh General Manager Comfort Suites, Texarkana, TX