Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Price familyfrom Texas

Fabulous stay with family!

Posted Aug 29, 2014 on Hotels.com
Could not have asked for a better place to stay. The best service ever! Stayed in a 2 bedroom suite with the kids, it was almost like being at home, but better! Rooms were extremely clean and comfortalbe. Kitchenette was stocked with all the dishes and utensils needed. All personel was very helpful and friendly. The hotel had a very nice swimming area that the kids loved!!! They had a great gym and a guest laundry room as well. Location was great. Tons of resturants and shopping very close. Will definitely stay with them again in the future!
Comment from Hotel Management
Nov 1, 2014 by Mike Kidd, Hotel Management
Thank you for taking the time to complete this survey. We are delighted that your stay with us was enjoyable. I will pass on the kind words you expressed regarding our staff. It will make their day. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. Happy Travels!
Comment from Hotel Management
Nov 1, 2014 by Mike Kidd, Hotel Management
Thank you for the super star rating! We love being compared to home. We welcome your return. Happy Travels!
5 out of 5
Recommended
for Business Travelers
by Aaronfrom Houston, TX

Great hotel if you have a pet!

Posted Aug 26, 2014 on Hotels.com
I love that your hotel is pet friendly!
Comment from Hotel Management
Nov 1, 2014 by Mike Kidd, Hotel Management
We love our pets! Thank you for taking the time to complete the survey. We are delighted that your stay with us was enjoyable. We are so glad you family (including your four legged member) had a great stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. Happy travels!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth, TX

I will never use Expedia again!

Posted Aug 19, 2014
Pros: The internet.
Cons: Expedia could know about the property they are booking!
Location: Great location for Texarkana. Near restaurants, shopping and I 30.
Comment from Hotel Management
Feb 28, 2015 by Mike Kidd, Hotel Management
Thank you for your star rating. We appreciate all feedback.
3 out of 5
Recommended
by road warrior mamafrom Houston

Food service needs over haul.

Posted Aug 9, 2014 on Hotels.com
Arrived late, hotel clerk was curt. Few cookies left. Some wear in room including a continuos leak in toilet and some peeling paint from bottom of door. Breakfast following morning was understocked and laid out in an inefficient manner.Luggage cart broken at one end as well.
Comment from Hotel Management
Oct 18, 2014 by Mike Kidd, Hotel Management
Thank you for your time and feedback. We strive to exceed our guests' expectations. Feedback is key in understanding how to better serve our guests. Please know we care, and are saddened that we fell short of your expectations. We will take action based on your comments to continue to improve. We hope to serve you in the future. Happy travels,
5 out of 5
Recommended
for Families
by Lancefrom Show Low, AZ

Great Place to Stay

Posted Jul 25, 2014 on Hotels.com
This was a great place to stay. The 2 room suite was just what was needed for traveling with a teen. She was able to have her own space, and we had ours. The staff was really nice. Even the maintenance and the grounds keeper were nice to talk to. Clean, friendly staff, and great location. I have found my place to stay everytime in Texarkana.
Comment from Hotel Management
Feb 7, 2015 by Mike Kidd, Hotel Management
Thank you for the wonderful review. We love having you in Texarkana and look forward to your return.
5 out of 5
Recommended
by Oodaloopfrom Texarkana

Exceptional staff, perfect room

Posted Jun 20, 2014 on Hotels.com
Traveling with two small children, the two bedroom suite was the perfect fit to ensure everyone got a good night sleep. Staff was exceptionally friendly and helpful. Cannot recommend this hotel highly enough.
5 out of 5
Recommended
for Business Travelers
by Brenda jonesfrom Texarkana tx

Guest

Posted Jun 10, 2014 on Hotels.com
We stay here very frequent and love it
4 out of 5
Recommended
for Personal Event
by Susu Bfrom Texas

In Town For Graduation

Posted Jun 5, 2014 on Hotels.com
Really liked the hotel. Staff were extremely nice & helpful. Beds comfortable and room A/C worked wonderful!
5 out of 5
Recommended
for Business Travelers
by DJ Southfrom texarkana, ar

Best Place

Posted Feb 18, 2014 on Hotels.com
This hotel is a good place to stay and the rooms were clean and nice. I will always book this hotel when i go on business trips.
5 out of 5
Recommended
for Everyone
by Georgefrom Monroe, Louisiana

Nice hotel which was close to St. Michael hospital

Posted Feb 7, 2014
Pros: Convenience to hospital and highway and rest of city.
Cons: Not much that I could see.
Location: I was just there to visit my daughter as she had her second baby so I did not venture around town.
Very friendly staff. Room was not fancy but was very clean and everything worked. Staff cleaned up room nicely.