Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Spain

Fabulous hotel!

Posted Mar 24, 2015
Pros: Everything!!
Cons: Nothing I can think of.
This was our 2nd stay at the Dusit Thani Laguna and we are already planning to return next year. The hotel, staff, food and general ambience are unbeatable. It was a very relaxing stay and perfect for us. Although I wouldn´t recommend the area for people who want a busy, exciting time.
4 out of 5
Recommended
for Couples
by A verified travelerfrom uk

Posted Mar 4, 2015
Superb especially for older couples, very attentive staff and the usual Thai smile, always a pleasure to stay here, our fifth visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hungary

Great location, great staff

Posted Feb 17, 2015
Pool villa is a great option. The villa staff is the best ever. This is a place where you feel you're a VIP. The only field should be strenghtened in hotel: more outdoor programs for kids.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tortona Italia

migliore hotel della zona

Posted Jan 28, 2015
Pros: Spazio esterno molto curato e ombreggiato da un bel giardino botanico
Cons: Sicuramente i materassi!!!!!
Location: Nella zona niente di meglio di questo hotel
Situato in una delle migliori spiagge di Phuket ampi spazi di verde ben distribuito. Albergo funzionale e comodo ristoranti ottimi soprattutto La Trattoria confort e personale di livello. Unica pecca il mare pieno di micro meduse urticanti ma innocue. Giudizio generale positivissimo. Ci ritornerei.
5 out of 5
Recommended
for Families
by A verified travelerfrom Delhi, India

very comfortable

Posted Jan 13, 2015
Pros: The whole property
Cons: food
Location: other hotels in the same area and the infrastructure of the place is good enough to live within.
Must visit location. Has a beautiful beach and a wonderful ambience
5 out of 5
Recommended
for Families
by A verified traveler

Veldig bra hotell

Posted Jan 12, 2015 on Hotels.com
Veldig fint hotell med rene og pene rom og god beliggenhet på stranden. Flere restauranter på hotellet og veldig god service.
5 out of 5
Recommended
for Couples
by A verified traveler

素敵なホテルです。

Posted Jan 9, 2015 on Hotels.com
5度目の宿泊です。 スタッフは笑顔が絶えず、教育がよいのかサービスも行き届いています。 緑がたくさんあるホテルなので、ここちよい風が吹き、一日のんびり過ごすことが出来ます。 老舗のホテルなので格式があって雰囲気が素敵です。多少の古さを感じるところはありますが、そこはまた味があってい良いです。朝食も大変美味しいのでいつも食べすぎます。 パトンで遊びたいと思う方には不便かもしれませんが、ホテルでゆっくりしたいという方には良いホテルだと思います。
1 out of 5
Recommended
for Business Travelers
by Davidfrom Birmingham

Dated and bland and unethical. AVOID!

Posted Dec 16, 2014 on Hotels.com
The lobby and drive up to the hotel is amazing. The check-in experience is fantastic too but then they walk you through what feels like a 70s council block to get to your room which is very brown and a little tired. It is perfectly clean and has great views over the ocean but it felt very dated and bland. Remember, it is not cheap to stay in a decent hotel in Phuket! What I really hated was the addition of a baby elephant paraded up and down the beach during the day. Why? This offers no additional value to anyone and I dread to think what suffering the poor animal has gone through simply to be a mild amusement for the hoardes of Russian children staying at the Dusit Thani. Stop this practice now and re_home the elephants to a sanctuary immediately!
5 out of 5
Recommended
for Families
by A verified traveler

Great stay at Dusit Thani Phuket

Posted Dec 4, 2014 on Hotels.com
We had a wonderful stay at Dusit Thani. The staff were really helpful right from check in till our departure. We like to thank Ms Noraemon for showing us around the villa n answering all our queries. We stayed at the Laguna pool villa n everything was perfect. The beach was clean with lots of deck chairs and we enjoyed swimming in the sea followed by a dip in our private pool at the top of the villa. We also enjoyed the breakfast and afternoon tea at La Trattoria. Overall a great trip !
2 out of 5
by A verified traveler

Dit is geen 5 sterren hotel. 2 sterren hooguit

Posted Dec 2, 2014
Pros: Vanaf de datum dat ons dit gebeurde heb ik niets meer in het hotel gedaan. Alles buiten het hotel. Eten, drinken is buiten het hotel 60-70% goedkoper.
Cons: eerlijk vertellen tegen gasten hoe het zit en ze niet belazeren.
Op de menukaart in de bar staat tussen 17 en 18 uur happy hour en een gratis drankje. Als je daar dan gaat zitten en je bestelt wat, dan krijg je daarna een rekening van 700 Baht. Als je dan zegt dat er op de menukaart staat dat tijdens happy hour een gratis drankje gegeven wordt aan iedere gast, dan krijg je te horen dat dit niet voor jouw kamer bedoeld is. Ook op de t.v. in je kamer met reclame over het hotel staat dat tijdens happy hour de drankjes 50% zijn. Maar dat geldt dan niet voor jouw kamer, maar dat staat nergens.