Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom surrey

Quiet clean room, , lovely comfortable bed,

Posted Mar 30, 2015
Helpful friendly staff , funky bathroom . Very quiet and comfortable room with fabulous bed
5 out of 5
Recommended
for Couples
by A verified traveler

Weekend break

Posted Dec 27, 2014 on Hotels.com
Great as usual. Friendly staff
5 out of 5
Recommended
for Couples
by Kimfrom Felixstowe

Another lovely stay at the West Grange Hotel

Posted Dec 5, 2014 on Hotels.com
We had a great time, the restaurant was a bit quiet but aside from that it did everything we wanted.
4 out of 5
Recommended
for Business Travelers
by S Jfrom Bristol

Good value

Posted Oct 12, 2014 on Hotels.com
All good except slow at checking out and receptionist needed a little bit more friendliness added to her character !
4 out of 5
Recommended
for Couples
by Samfrom St Albans

Good All round hotel

Posted Sep 19, 2014 on Hotels.com
Loved it
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Telford

Useful stopover en-route to Southampton cruise

Posted Sep 9, 2014
Pros: Country location & helpful staff
Cons: Signposting to find it.
Stayed one night whilst going to Southampton for a cruise, got a good last minute deal £60, situated approx one hour from Southampton. Hotel is situated up small narrow lane & can be difficult to find. Had problem with non functioning TV, reported it to reception & very helpful receptionist came to check all wires etc were in place then when she couldn't fix it offered us either change of room or a complimentary breakfast each! We accepted the free breakfast offer and had a most enjoyable breakfast the next morning.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 26, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by paul & elainefrom liverpool

great location

Posted Aug 23, 2014 on Hotels.com
the hotel is in good and plesent position the staff are very freindly and will always help the service is good and the prices are very reasonable
4 out of 5
Recommended
by Retired travelerfrom Hongkong

One of the best Best Western

Posted Aug 18, 2014 on Hotels.com
Convinence location, room with very nice green view, different variety choice for breakfast, service is very good, would stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Panama City Beach, FL

Pleasantly surprised.

Posted Aug 4, 2014
Pros: Well appointed rooms and facilities. Good bar and lounge.
Cons: Nothing once their Internet is sorted out.
Location: Newbury is close by will all that Newbury has to offer. The area is beautiful and thoroughly worth exploring.
Very large and comfortable room. The only negative side was that their wireless Internet was 'invisible' to anyone using a MAC computer (iPhone was ok). They were aware of the issue from prior guests but had not raised it with BT. All in all a really nice place, very friendly, clean and comfortable. We would definitely stay there again should the need arise.