Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Great place to stay!

Posted Sep 11, 2014
Friendly, helpful front desk staff. Delicious breakfast, clean, comfortable rooms. Highly recommend
3 out of 5
Recommended
for Everyone
by A verified traveler

Skip the breakfast

Posted Aug 30, 2014
Pros: Very comfortable bed and shower was great.
Cons: Breakfast
The check-in was quick, the room was quiet and comfortable but the breakfast fell short. The hot dishes were not hot and the potatoes were completely dried out and, worst of all, there was a fruit-fly in the bagel and pastry bin. It was hard to eat anything after seeing that. This brought down my overall rating which is unfortunate because the condition of the rest of the hotel was very good.
4 out of 5
Recommended
for Couples
by A verified traveler from Wolverhampton, England

Typical Best Western!

Posted Aug 20, 2014
Location: On a main road, a little far out of town
Nothing splendid, only stayed one night when passing through the area. A little way out of town so had to drive to restaurants etc. A good breakfast selection.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

A nice place to stay.

Posted Aug 19, 2014
Pros: everything was very good
Location: Tanglewood and Mount Greylock views and hiking.
Good convenient location. They offered a back roads route to Tanglewood in Lenox and it was great.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
Okay. Was on the first floor and could hear resident on the 2nd floor walking around.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Suitable for our short stay

Posted Jun 13, 2014 on Hotels.com
Room was great. Unfortunate mixup on room assignment corrected very quickly. No DO Not Disturb sign in room , housekeeping entered when occupied. Breakfast room seating tight when multiple people in the room trying to get their food. Fresh fruit would be a welcome addition . None of these issues would prevent us from booking a return visit....
3 out of 5
Recommended
for Personal Event
by A verified traveler

Fair

Posted Jun 13, 2014 on Hotels.com
It was certainly more pricey than it was worth
5 out of 5
Recommended
for Personal Event
by Mike N from Florida

Good interim stop

Posted Jun 10, 2014 on Hotels.com
Very Nice hotel. Great breakfast. About the only complaint, and I have this of 99% of all hotels, is that there is only one comfortable chair. So, if there are two of you, someone has to lay on the bed or sit in a desk chair to watch TV, or have a conversation. If there's room for a loveseat, that works.
5 out of 5
Recommended
by Kelly

This traveler left a rating score only Posted May 28, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Peter from Florida

Best Western Plus

Posted May 19, 2014
Pros: Clean throughout. Excellent breakfast and all staff very helpful
staff were very friendly and helpful. certainly would return and recommend this hotel