Front of property - evening/night

Reviews of Garden Gables Inn

4 out of 5
Garden Gables Inn
135 Main St, Lenox, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 57 reviews" "
Rating 8 - Good. 10 out of 57 reviews" "
Rating 6 - Okay. 4 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities, room comfort
Rosie the Innkeeper was very friendly and welcoming. The breakfast was outstanding and so was our waitress. Can’t wait to go back again.
Stayed 2 nights in Jan 2022
Response from The Garden Gables Inn on Feb 10, 2022
Thank you for your very gracious comments. We will be delighted to see you again in the future!

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This is a beautiful place. Our inn keeper was exceptionally stressed because an employee had just left. She did not make us feel welcome and made sure we understood not to bother her. We were about 45 min early for check in, our fault but her stress level was way over the top. Also our room though small was lovely except the bathroom. The sink and counter top were intended for young children. It was so low it was uncomfortable. This should have been clearly stated. We will not stay here again mostly because of the inn keepers attitude.
Stayed 2 nights in Dec 2021
Response from The Garden Gables Inn on Feb 10, 2022
Thank you for your feedback. Our goal is always that each of our guests has a wonderful experience at the Inn. I have discussed your comments with our team, and we are truly sorry that we did not deliver this experience during your stay. We are glad that you enjoyed our breakfasts and your time in Lenox. Our bathroom vanities are the traditional height of 30-32 inches. Newer vanities are trending upwards to as much as a 36 inch height, which is considerably higher. We appreciate your suggestion to raise the height, as we update our rooms on an ongoing basis. We stand behind our promise of a great experience. As we have communicated with you privately, we have fully refunded the cost of your stay. We wish you all the best, from all of us at the Garden Gables Inn.

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, charming, B&B in a great location in Lenox. The staff is absolutely wonderful. The breakfast is exceptional. I highly recommend the Garden Gables Inn.
Stayed 2 nights in Oct 2021
Response from Wendy, owner on Oct 20, 2021
Hi Sean - wow, we’re so happy that you had a great time. Thank you so much for your very kind words and for selecting the Garden Gables for your stay in Lenox. From all of us at the Garden Gables Inn - thank you!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a nice getaway
We had a very nice stay, we stayed in room #5. It is a VERY small room but we knew that getting into this and we managed fine with it. Breakfast was excellent and the staff was very polite and helpful. I would stay here again but would like to try one of the cottage cabins next time.
Stayed 2 nights in Oct 2021
Response from Wendy, owner on Oct 9, 2021
Hi Steven - many thanks for selecting our Inn for your stay in Lenox, and for your very gracious comments. We are so happy to hear you had a good experience and we hope to see you on a future visit. All the best from all of us at the Garden Gables Inn!

4/10 Poor

BRUCE

Traveled with partner
Liked: Staff & service, property conditions & facilities
Rosie and Amy were very helpful trying to fix the issues and credited the stay for us due to issues they were unable to resolve. At check in, we were assigned room #4 and given the key to room #4. The room was already occupied. He had checked into our room by mistake and would not leave. They gave us a different room with two twin beds pushed together with different mattress heights. The mattresses were worn out years ago. with no board for reinforcement. The twin headboards left a gap between the beds which was very uncomfortable. Management was aware of this and did not rectify the issue. Since there were no other rooms available, we left and stayed at the Hampton Inn.
Stayed 2 nights in Oct 2021
Response from Wendy, owner on Oct 4, 2021
Please accept our sincere apologies. We are very sorry for what happened during your stay. We did our very best to provide another room for you. Unfortunately, our options were very limited due to having full occupancy this past weekend - we recognize that the replacement room fell short. Please let us know anything else we might do to further address this with you, and again, please accept our sincere apologies.

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Inn is in a prime location in Lenox. The breakfast is great! Lots of choices, and each breakfast is cooked to order. Nice area set up with beverages and snacks available 24/7. The arts season had concluded when we were there, and we plan to come back a little earlier to take advantage of that. Or…this is a great location for experiencing fall colors in October. September is too early. The Innkeepers are delightful! Take a few hours and go over to Stockbridge to the Norman Rockwell museum. Worth it! Our room with a queen bed was really small, but we got used to it. We will try to reserve one of the cottages next time.
Stayed 3 nights in Sep 2021
Response from Wendy, owner on Sep 27, 2021
Hi Lauren - it was totally our pleasure to host you - we are so happy to hear you had a good time staying with us and exploring the Lenox area. We look forward to your next visit - thank you so much for your very kind words! All the best from all of us at the Garden Gables Inn!

10/10 Excellent

Keith, Medfield

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bathroom was tiny. Vent was very loud. Very nifty air purifier was a big plus.
Stayed 2 nights in Sep 2021
Response from Wendy, owner on Sep 27, 2021
Thank you for selecting the Garden Gables Inn for your stay in Lenox. We appreciate your comments very much, and will definitely correct the bathroom vent issue - thank you for bringing this to our attention. We hope to see you on a future trip - many thanks from all of us at the Garden Gables Inn!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located , very quiet and relaxing , nice staff, lovely pool in nice setting Breakfast was disappointing. “Cook” did not show up for 2 of 3 days and staff did their best to fill in but it fell short of expectations
Stayed 3 nights in Aug 2021
Response from Wendy, Owner on Aug 24, 2021
Hi - thanks for selecting us for your stay in Lenox and your positive feedback. Regarding breakfast, we are sorry that it did not meet your expectations. Please accept our apologies. Like many others in hotels and restaurants, we are experiencing a real shortage of staff at this time. We appreciate your patience and understanding. All the best from all of us at the Garden Gables Inn!

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming
Stayed 2 nights in Jun 2021
Response from Wendy, owner on Jun 22, 2021
Thank you! We love welcoming our guests and are so happy you felt welcome during your stay. Thanks for selecting us - we hope to see you on a future visit to Lenox! All the best from all of us at the Garden Gables Inn!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful B& B Great location, fantastic breakfast, all staff friendly and helpful.
Stayed 2 nights in Jun 2021
Response from Wendy, owner on Jun 19, 2021
Hi! Thank you for your wonderful review. We are delighted that you enjoyed your stay and we hope to see you again on a future visit to Lenox. All the best from all of us at the Garden Gables Inn!

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in the Berkshires
Just had a delightful three night stay at this property. Rooms are comfortable and impeccably kept. Location is perfect for visiting points of interest in the area.. Hancock Shaker Village, the Clarke Institute, The Mount and Arrowhead The staff do an excellent job... friendly, helpful and solicitous.... breakfasts are beyond belief... forget diets and calories for a couple of days and tuck into blueberry pancakes, challah bread French toast with apples as well as all manner of egg, bacon and sausage mixes. We look forward to returning later in the year.
Stayed 3 nights in Jun 2021
Response from Wendy, owner, Garden Gables Inn on Jun 15, 2021
Thank you very much for your gracious comments. We are so happy you had a great time and were able to enjoy so much that the Berkshires has on offer. We look forward to your return! Thank you from all of us at the Garden Gables Inn!

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berkshires Weekend
Beautiful grounds, friendly staff, great breakfasts.
Stayed 2 nights in May 2021
Response from Wendy Vittori, owner on May 25, 2021
Thank you for selecting us for your stay! We are so happy to know you had a great time - thank you for your kind words. We hope to see you again should your travels bring you back to Lenox. Best wishes from all of us at the Garden Gables Inn!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary trip
W traveled here from the south shore of MA for our 38 wedding anniversary. This place is a little gem! We were able to take advantage of the lovely sitting areas in the house, The Atlas on the baby grand piano was fun to look at! It’s also centrally located for a weekend in the Berkshires. Breakfast was great and cooked to order. I can only imagine what a buffet in this place must be like. Maybe after COVID restrictions are lifted.
Stayed 2 nights in Apr 2021
Response from Wendy Vittori, owner on May 25, 2021
Thanks so much for your kind words and for sharing your special time with us. We are delighted to know you had a great time, and were able to enjoy your visit to the Berkshires from our perch in Lenox Village. We hope to see you on a future visit! All the best from all of us at the Garden Gables Inn!

10/10 Excellent

Catharine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and beautiful and the staff was friendly and accommodating. I would definitely recommend to friends!
Stayed 2 nights in Apr 2021
Response from The Garden Gables Inn Team on Apr 26, 2021
Thank you for selecting us for your stay in Lenox, and for such kind comments about your experience. We hope to see you again on a future visit! All the best from all of us at the Garden Gables Inn

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Wendy Vittori, owner on Feb 13, 2021
thank you so much for staying with us and your positive comments. We hope to see you on a future trip to Lenox! All the best from all of us at the Garden Gables Inn!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Inn in Lenox!
We loved our stay at the Garden Gables Inn!! The amenities and ambiance were perfect. We were in good hands with Rosie and her staff, most of whom were her own family. Indeed, they made us feel a part of the Berkshire family. The breakfast was exemplary. We would highly recommend this establishment to all visitors. We even got to stay in the Leonard Bernstein room! The great composer/maestro apparently stayed in the very room we slept in...a fun novelty for any music lover!
Stayed 2 nights in Dec 2020
Response from Wendy Vittori, owner on Feb 13, 2021
Thank you so very much for selecting us for your stay in Lenox, and for your wonderful comments. We are so happy to hear you had a great time at the Inn. We look forward to seeing you again on a future visit to Lenox!

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2020
Response from The Garden Gables Inn on Oct 22, 2020
Thank you for your stay with us! we hope to see you again!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean. Great staff, very friendly. Had a great dinner within walking distance that was recommended by staff, Frankie’s.
Stayed 1 night in Feb 2020
Response from Wendy, Owner, Garden Gables Inn on Feb 23, 2020
Thank you for selecting the Garden Gables Inn for you stay - and for your gracious comments about your experience. We are so happy to hear you had great time and enjoyed your stay! We hope to see you again on a future visit to Lenox!

2/10 Terrible

fabian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience.
Horrible experience. Upon arrival we were informed that our room was not available, for the three days booking done and confirmed with Hotel.com . The only employee put someone on the phone and said that they didn't have my phone number or credit card on file. I was lucky to finf another place at 6pm , in a small town like Lenox Mass.
Stayed 3 nights in Feb 2020

10/10 Excellent

Dennis

Stayed 1 night in Dec 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Wendy, owner on Nov 17, 2019
Thank you so much for selecting the Garden Gables Inn for your stay in Lenox - and for your wonderful review. We are so happy to hear you had a good time, and hope to see you again should your travels bring you this way. From all of us at the Garden Gables Inn - thank you!

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect late September weekend🍁
We thoroughly enjoyed our weekend stay at Garden Gables Inn. The historic house is comfortable and well appointed, without being stuffy or over-done. Our room, though one of the smaller options available, was perfect for our needs, as we were off for wedding events nearby and to explore Lenox, during the days and evenings. The staff were friendly, helpful and easygoing, which added to the relaxed atmosphere, and singular charm of the place. breakfast was delicious, with locally sourced ingredients, and friendly service. We will definitely be back again soon!
Stayed 2 nights in Sep 2019
Response from Wendy, Owner on Sep 23, 2019
Hi Catherine - thank you so much for selecting the Garden Gables Inn for your stay in Lenox, and for your very positive comments! We are so happy to hear that you were so pleased, and we look forward to seeing you again soon! Thank you from all of us at the Garden Gables Inn!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just what I would expect from A traditional 1700’s inn. It was quaint and had a lot of charm. I loved the sitting areas a with the fire place. We stayed in room 5. The bed was very comfortable. The room was small but cozy and the bathroom was tiny but again it did not bother me because of the charm of the inn. We had an amazing breakfast as well. There were so many options to order as well as a beautiful and yummy buffet all included in the price. Lenox is a great area and you can walk right into town from the Inn. I would stay there again.
Stayed 1 night in Sep 2019
Response from Wendy, owner on Sep 9, 2019
Thank you so very much for your lovely review and for selecting the Garden Gables for your stay in Lenox. We are delighted to hear that you had enjoyed so many aspects of your time with us. We look forward to seeing you again - thank you from all of us at the Garden Gables Inn!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is fabulous. Easily walk to town or hop on a bike and ride to the lake. The staff are extremely helpful, friendly and very warm and welcoming. There are always snacks like fresh fruit and muffins left out to help yourself to during the day.
Stayed 4 nights in Jul 2019
Response from Wendy, Owner on Aug 6, 2019
Thank you very much for sharing your positive experience during your stay at the Inn. Our staff is always very grateful to hear that their efforts made you feel welcome. We hope to see you again on a future visit to Lenox - thank you again from all of us at the Garden Gables Inn!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Amazing place. Would have stayed longer if we could. Booked already. Same time next year.
Stayed 2 nights in Jul 2019
Response from Wendy, owner on Jul 30, 2019
Hi Deborah - thank you so much for your wonderful comments! We are so happy to hear that you enjoyed your stay, and we look forward to welcoming you again next year. Thank you again from all of us at the Garden Gables Inn!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfection. The room was terrific. The check in desk was often unattended.
Stayed 2 nights in Jul 2019
Response from Wendy, owner on Jul 25, 2019
Thank you for selecting the Garden Gables Inn for your stay in Lenox - and for letting us know about your positive experience with the Inn location and your room. As a small inn, it can happen that our Innkeeper is called away from the reception area - we apologize if you had any inconvenience when they were not available at the front desk. Thank you again from all of us at the Garden Gables Inn!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceeded our expectations. We thought the Inn would be located near the road but it was far off the road. The grounds are absolutely beautiful. Breakfast is made to order; the food was excellent. We will be back!
Stayed 2 nights in Jun 2019
Response from Wendy, Owner on Jul 11, 2019
Thank you for selecting the Garden Gables Inn for your stay in Lenox - and for your very kind words. We are so happy to hear that your experience exceeded your expectations. We look forward to greeting you the next time you are visiting in Lenox. Thanks again from all of us at the Garden Gables Inn!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Easy Walking distance to very good restaurants and five minute drive to Tanglewood.
Stayed 3 nights in Jun 2019
Response from Wendy, Owner on Jul 3, 2019
Hi! Thank you so much for selecting the Garden Gables Inn for your stay in Lenox - and for your kind words! We hope to see you again - thank you from all of us at the Garden Gables Inn!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with character and charm, friendly and professional staff with quality amenities
Stayed 2 nights in Jun 2019
Response from Wendy, Owner on Jul 2, 2019
Thank you very much for your kind words and for selecting us for your stay in the Berkshires. We hope to see you again should your travels bring you to Lenox. From all of us at the Garden Gables Inn - thank you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Wendy, Owner on May 13, 2019
Thank you for your response. We appreciate you selecting the Garden Gables Inn!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a lovely property and my room was as described - comfortable and clean. Perhaps because it is still the "off season," I found the service to be highly disappointing. I almost never saw anyone who worked there, had to call a phone number to let someone know I was there to be checked in. Later, after an uncomfortable night without air conditioning, I called the same number to inquire about whether someone could help me adjust the temperature (which I tried on my own, unsuccessfully). There was no answer and no return call. I was also disappointed by the lack of coffee available before 7-7:30am, especially after the person who checked me in said coffee/tea, etc would be available 24 hours.
Stayed 2 nights in Apr 2019
Response from Wendy, Owner on May 16, 2019
Hi - we appreciate you sharing your experience. Unfortunately, in our Main House rooms we are not able to have air conditioning operating at all times during the year, and we did not have it running yet in April. We apologize that this was not more clearly explained to you and no option of another room or a fan was offered - it should have been. Normally the coffee is started by 7 AM each morning by our breakfast staff, so it is not clear why it was not on this day. We strive to ensure each guest receives top level service during their stay, and we did not meet that mark, for which we apologize. We stand behind our commitment to service excellence, and would be happy to further address with you if you get in touch with us at the Inn. Thank you again for sharing this important feedback with us.

8/10 Good

G.O, California

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am glad we went when slow cause it's not a large place and it could feel small if crowded. Bedrooms are not that big but they offer pretty much all you need. We enjoyed their home breakfast very delicious. A very welcoming place!
Stayed 1 night in Apr 2019
Response from Wendy, Owner on Apr 23, 2019
Dear G.O. - thanks so much for sharing your experience with us. We are glad to hear you felt very welcome at the Inn and enjoyed our full breakfast. We hope to see you again on a future trip to Lenox - thanks from all of us at the Garden Gables Inn!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Wendy, Owner on Nov 27, 2018
Thanks for selecting the Garden Gables Inn for your stay in Lenox, and hope to see you again on a future visit!

10/10 Excellent

Emily, Boston, MA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was cozy, perfect for a weekend away. Loved the location, which is walking distance from all of the cute shops and restaurants in Lenox. The staff were friendly and welcoming. I would definitely stay here again!
Stayed 1 night in Nov 2018
Response from Wendy, owner on Nov 20, 2018
Hi Emily - thank you for your lovely comments - we are so happy that you had a great experience at the Inn. We loved having you with us - and look forward to seeing you again on a future visit to Lenox. Thank you from all of us at the Garden Gables Inn!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quintessential New England in Historic Inn
Beautiful location in Lenox, MA, walkable to many of the restaurants in town. The breakfast was wonderful with many choices for hot and cold choices. Our room was a little small but very cozy and well-appointed with amenities. The common areas were very nice and comfortable and we loved the historic nature of the inn. We were in town at leaf-peeping time and the whole area is really beautiful. It was a really pleasant stay at Garden Gables
Stayed 1 night in Oct 2018
Response from Wendy, Owner on Nov 6, 2018
Thank you, Susan, for your kind words. We are so happy to hear that you enjoyed your stay! We hope to see you again should your travels bring you to Lenox in the future. Thank you from all of us at the Garden Gables Inn!

8/10 Good

Doug, San Antonio TX

Liked: Cleanliness, property conditions & facilities, room comfort
Nice inn close to downtown. Very helpful staff. Excellent breakfast, Fireplace and complimentary beverages and snacks
Stayed 1 night in Oct 2018
Response from Wendy, Owner on Oct 23, 2018
Thank you so much for your kind words. We're so happy that you enjoyed staying with us. Our staff is always grateful to know that their efforts made your stay even better. We look forward to seeing you on a future visit to Lenox - thank you again from all of us at the Garden Gables Inn!

10/10 Excellent

bglon, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I think this falls into the boutique hotel category for its style and size. Our room was small but beautifully formed with absolutely everything that you might require. The staff are outstanding. Breakfast has several hot options and all waitress served plus a buffet.... really nice. It’s in a good location in the town of Lenox and easy walking ofshopsy, restaurants , bars etc. We would heartily recommend this lovely place.
Stayed 2 nights in Oct 2018
Response from Wendy, Owner on Oct 23, 2018
Thank you very much for sharing your comments about your stay at the Garden Gables Inn - we are so glad to hear that you enjoyed it! Our staff greatly appreciates knowing that their efforts made your time in Lenox even better. Thank you again - we look forward to seeing you on a future trip to Lenox, from all of us at the Garden Gables Inn!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the BEST B&Bs ever!
The Berkshires are wonderful to visit for a weekend or for a month, and the Garden Gables Inn makes it completely terrific. The amenities and accommodations are comparable to any 5-star hotel you can name, with a New England flair and coziness that do not neglect modern convenience. Light switches are where you would hope, privacy is ensured, TV reception is great, and the mattress is probably the best one we have slept on away from our own. Terrific upkeep, lovely breakfast every morning, generous snacking with teas, coffee, ice cream (!), fresh baked goods (really yummy!), and toiletries of the highest quality (L'Occitane). Fireplaces and free parking, lovely decor and Lenox right across the street (walk or drive), Garden Gables would be great at the height of summer (pool and Tanglewood proximity), welcoming glorious Fall and Spring seasonal changes, or cozying up during winter snowfalls.
Stayed 2 nights in Sep 2018
Response from Wendy V, Owner on Sep 18, 2018
Hi, and thank you so much for your generosity and wonderful comments! We are so happy to hear that your stay was terrific - and that you enjoyed the many small touches that we hope our guests will appreciate. We hope to see you again on your next trip to Lenox - thank you from all of us at the Garden Gables Inn!

10/10 Excellent

Phyllis, Naples, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property, small rooms but wonderful amenities.
Stayed 3 nights in Sep 2018
Response from Wendy V, Owner on Sep 18, 2018
Hi Phyllis - thank you so much for your comments - we are glad you enjoyed your stay. We do have larger rooms at the Inn, which you may want to consider in the future - we do hope to see you again! Thank you from all of us at the Garden Gables Inn!

10/10 Excellent

John

Cool charm with a side of streudel
Glorious stay in charming accommodations. The staff is relaxed, professional, and generous with advice regarding local attractions. l ate enough of their apple streudel French Toast to fast for a week! An all-around righteous trip that I look forward to repeating soon.
Stayed 1 night in Sep 2018
Response from Wendy V, Owner on Sep 18, 2018
Hi John - thanks so much for your kind words and lovely comments about your stay at the Inn. The French Toast is a dish we started serving when we were new to innkeeping 13 years ago - has been a perennial favorite ever since! We look forward to seeing you again soon - thanks for all of us at the Garden Gables Inn!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely breakfast they serve! The staff is so friendly and accommodating.
Stayed 2 nights in Sep 2018
Response from Wendy V, Owner on Sep 18, 2018
Hi - thank you for your kind words - we are so happy to hear that you enjoyed your stay, and especially the breakfast. Our staff always appreciates knowing that their efforts made your stay even better - thank you from all of us at the Garden Gables Inn - we look forward to seeing you again!

8/10 Good

Carol

The staff were very helpful with information, making dinner reservations. Breakfast was very good with plenty of choices & the wait staff could not have been nicer. Clean rooms. Walking distance to shops & restaurants.
Stayed 2 nights in Aug 2018
Response from Wendy, Owner on Sep 8, 2018
Thank you very much for your comments, particularly about how helpful our staff were during your stay. Thank you for staying with us - we hope to see you on a future visit!

6/10 Okay

Mark, Orange County, Ca

Liked: Staff & service
Disliked: Property conditions & facilities
We like the breakfast and good service. However our visit was marred by squeezing a queen bed into a very small space. Not at all what your accustomed to in this price range. Also, the decorating is not very attractive for a b and b in serious need of updating.
Stayed 1 night in Aug 2018
Response from Wendy, Owner on Sep 14, 2018
Hi Mark - thank you for your comments - we are delighted that you enjoyed the breakfast and service during your stay. We understand that the room did not meet your expectations, and we apologize for that. We stand behind our commitment to provide a great experience for our guests, and we would be happy to discuss any adjustment that you feel is appropriate if you will contact us at the Inn. Thank you again for staying with us while in Lenox.

6/10 Okay

Jim, Maine

Liked: Cleanliness, staff & service
Disliked: Room comfort
Excellent breakfast. Room small. Bed slumped in the middle so i was rolling into my wife all night long.
Stayed 1 night in Aug 2018
Response from Wendy, Owner on Aug 16, 2018
Hi Jim - we appreciate your positive comments about breakfast - thank you for staying with us. We will take a look right away at the bed in your room and correct that situation. We would love to speak with you and invite you to stay with us in the future - please give us a call at the Inn. Thank you from all of us at the Garden Gables Inn.

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to land in Lenox!
Lovely stay. Breakfast servers on Wednesday were a bit more on the ball than the servers on Thursday. But breakfast was superb.
Stayed 2 nights in Jul 2018
Response from Wendy Vittori, Owner on Jul 31, 2018
Thanks so much for sharing your experience - we are so glad to hear that you had a wonderful time. Thank you for selecting us for your stay in Lenox - we hope to see you again on your next visit! All the best from all of us at the Garden Gables Inn!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very attentive and welcoming staff. A great place to feel at home while away from home. And an excellent breakfast...will definitely return.
Stayed 2 nights in Jun 2018
Response from Wendy Vittori, Owner on Jul 4, 2018
Thanks for your lovely words - we are delighted you enjoyed your stay at the Garden Gables Inn. We look forward to seeing you on your return to Lenox - thank you for all of us at the Garden Gables Inn!

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect couples weekend away
Our room was small but well equipped and clean. Breakfasts were delicious. Location was perfect - short walk to wonderful restaurants and shops.
Stayed 2 nights in Jun 2018
Response from Wendy Vittori, Owner on Jun 18, 2018
Hi Julie - thank you very much for selecting the Garden Gables Inn for you stay in Lenox, and for sharing your experience! We very much appreciate your comments, and look forward to seeing you again on a future trip!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from Wendy Vittori, Owner on Jun 18, 2018
Thanks so much for rating your stay - and for selecting the Garden Gables Inn. We're delighted you had a great experience, and hope to see you again on a future visit!

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Nice quaint B&B in the Berkshires. Weather was too cold to use it, but nice pool on the property. Chocolate chip cookies every night....
Stayed 2 nights in May 2018
Response from Wendy Vittori, Owner on May 29, 2018
Hi Michael - thanks for being our guest and for sharing your experience! We hope to see you again on your next visit to Lenox!

10/10 Excellent

carol, Providence, RIp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
From the first moment to the last our weekend stay was just what we were looking for in every way. Beautiful house with amazing attention to detail. Lovely welcoming staff and friendly guests in a peaceful setting while still being able to walk everywhere. We will be back!!!
Stayed 2 nights in Apr 2018
Response from Wendy Vittori, Owner on May 29, 2018
Hi Carol - thank you for staying with us and for your lovely comments about your visit. We look forward to seeing you again, too!