Ratings based on 329 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Good choice for winter visit, and reasonable ratesPosted Dec 15, 2014
Cons: Mats at doorways (inside or outside) to wipe shoes before tracking snow into the carpeted flooring.
Rooms clean, Kelly at front-desk very helpful, breakfast area quite small but appeared very clean, coffee re-brewed as soon as pot was emptied. Other staff members were very helpful when asked. Hot water in sink took quite a while - but shower water heated quickly. A/C-heater on back wall was a benefit as operating noise was muted, plus temperature control was easy to see and manage. Low occupancy due to time of year - but nice for us.
for Familiesby Ckiriakfrom Ma
Just OkayPosted Oct 21, 2014 on Hotels.com
In this area hotels are either expensive or cheap - no in between. This hotel is quite cheap and you get what you pay for. Everything was just okay - the hotel is dated and the linens cheap. The room was clean and the very basic continental breakfast was adequate. There was road noise, but I would imagine all the road side hotels are the same. The location can not be beat - in the middle of everything. The staff was pleasant and helpful. If you are looking for a no-frills place to stay, this is the place for you. If you want luxury in the Berkshires you will need to spend a lot more.
for Familiesby A verified traveler
Needed a hotel close to the DevonshirePosted Oct 18, 2014
Pros: The price and location.
Cons: It's an old facility. Not much to do without extensive overhaul.
I just needed a hotel for a few days to help my in-laws move to the Devonshire retirement community. The hotel was conveniently located.
for Familiesby lynn
Posted Oct 17, 2014 on Hotels.com
for Everyoneby A verified travelerfrom London
Hotel in Lenox, MAPosted Oct 15, 2014
Pros: Good sized rooms and great price
Cons: Washbasin in bathroom was blocked
Location: Historic town of Lenox and the Berkshires
Very large room which suited our purpose. Just one night stop. Breakfast was complimentary and offered fruit, muffins, cereals etc....registration took very little time. Ordered a pizza and ate it in the room on a proper table!
for Everyoneby A verified traveler
Good location for our tripPosted Oct 15, 2014
Was unhappy with Expedia charging $60 more for our rate, which I found out when I got to the hotels and his rate was $227 for 2 nights not the $288 you charged
for Couplesby Devayani
Posted Oct 15, 2014 on Hotels.com
for Everyoneby A verified travelerfrom CT
NicePosted Oct 15, 2014
Pros: Close to Lenox downtown.
Location: Close to Stockbridge.
Room was clean and comfortable. Small but nicely put together.
for Overnight Stay Before Destinationby Pete & Lindafrom Cape Cod
Near MA-90Posted Oct 7, 2014 on Hotels.com
This Motel is 8.5 miles from the Mass Pike. It was clean, comfortable and quiet. The breakfast was just ok and there is not a lot of room or tables in the breakfast area. But we would stay there again.
for Business Travelersby Art
Posted Sep 30, 2014 on Hotels.com